PROJ302 EduStream Project Milestones and Stakeholder Roles

22 Feb 2023

We would start by contacting stakeholders and contractors and building relations

31 Mar 2023

Send a copy of the EduStream Project to the Board and await their decision on whether the project can proceed.

26 Apr 2023

Once approved by the Board, the project will commence and funding will be distributed to pay staff and contractors.

27 Aug 2023

By a certain date, engage at least one IT contractor to develop the IT specifications for EduStream, as well as collocated datacentres and service desk facilities. Complete the final step of the RFO process, which is to negotiate and sign contracts.

30 Aug 2023

Finalize all technical designs to ensure so that Pilot 1 can commence

6 Sep 2023

Implement all technological development, such as buying products for testing, operational, and development environments.

6 Sep 2023

Teach the marketing staff and sales team through their training on how to sell new products to clients and attract participants for beta testing.

13 Sep 2023

By a certain date, sign the service desk contract, which includes identifying the requirements for the service desk, investigating options, and negotiating with contractors.

24 Sep 2023

Convert educational videos and games, making them available for testing by a specific date.

8 Nov 2023

By a certain date, sign the datacentre contract, which includes identifying the requirements for the datacentre and investigating options

19 Nov 2023

Initiate the client database and Perth CDN node's system testing.

3 Dec 2023

Set the Service Desk Management System (SDMS) to work and go live on a specific date.

31 Dec 2023

Begin beta testing for Pilot 1 in Perth. Fix any identified problems before commencing Sydney beta training for Pilot 2. start client database and Perth Pilot 1 acceptance testing.

5 Jan 2024

Complete acceptance testing for the client database and Pilot 1 in Perth.

4 Feb 2024

After rectifying problems identified in Pilot 1 Testing, commence system testing for Pilot 2 in Sydney.

25 Feb 2024

Begin beta testing for Pilot 2 in Sydney. Rectify problems identified in Perth testing and test the load-sharing between the CDN servers in Sydney and Perth. Identify potential problems following Perth Node Tests.

7 Mar 2024

Finalise Sydney's approval testing for Pilot 2.

29 Apr 2024

After rectifying problems identified in Pilot 2 Testing, commence system testing for Pilot 3 in Melbourne.

15 Apr 2024

Complete acceptance testing for Pilot 3 in Melbourne.

29 Apr 2024

Begin beta testing for Pilot 3 in Melbourne to test multi-node acceptance. Rectify any issues identified during testing for all three sites and retest.

3 Jun 2024

Have a full market opening of EduStream Service on a specific date that cannot be altered, per the Board's directive. Start a one-month publicity blitz to win over the general public.

Suppliers

• Provide the equipment and facilities needed

• Provide the best prices for the supplies

• Comply with state laws

• Provide safety instructions as well as detailed information of the products they are supplying

Technical Team

1) Web Server team

- Creating/planning the front-end UI.

- Configuring the network for the application

- Install operating systems on new machines in the company.

- Troubleshooting.

2) Client Database Team

- Server gear maintenance and procurement

- set defensive strategies in place to safeguard client/company data.

- Resolve storage problems.

- Setup, manage, and update software.

- Client/company personnel authentication.

- Data handling in a professional way.

3) Games Server Team

- Responsible for server development.

- Create a game concept.

- Integrate the gaming code with the server.

- Record and distribution of the work.

4) Client Software Team

- Interact with the beta testers and the staff.

- Keep project finances under control.

- Produce calculations and flowcharts.

- Create and compose effective code that adheres to requirements.

5) Quality Control and Testing Team

- Verify the accuracy of test findings from the data.

- Record and evaluate results of tests.

- Collaborate with technical staff to improve outcomes by developing accurate tests.

6) System Health Management Team

- Monitor network utilisation

- Monitor Client feedback

- Monitor traffic in the nodes

- Monitor server CPU loads

Service Desk Team

• Answer and resolve client queries

• Report issues to teams responsible for that area the issue is arising from

• Document and file complaints from Clients as feedback to review

• Provide guidance to Cleints seeking help or having enquires

Project Office Team

• Administer Financance to projects

• Answer queries teams might ask

• Provide training

• Legal Advice to teams

• Training team member

• Escalation team

• Offer guidance in the execution of the project