BCO7003 Analytics Project Management

Case:Recreation and Wellness Intranet Project

Manage Your Health, Inc. (MYH) is a Fortune 500 company that provides a variety of healthcare services across the globe. MYH has more than 20,000 full-time employees and more than 5,000 part-time employees. MYH recently updated its strategic plan; key goals include reducing internal costs, increasing cross-selling of products, and exploiting new Web-based technologies to help employees, customers, and suppliers work together to improve the development and delivery of healthcare products and services. Below is one of the ideas the IT department has developed for supporting these strategic goals:

Recreation and Wellness Intranet Project:Provide an application on the current intranet to help employees improve their health. A recent study found that MYH, Inc. pays 20 percent more than the industry average for employee healthcare premiums, primarily due to the poor health of its employees. You believe that this application will help improve employee health within one year of its rollout so that you can negotiate lower health insurance premiums, providing net savings of at least $30/employee/year for full-time employees over the next four years. This application would include the following capabilities:

• Allow employees to register for company-sponsored recreational programs, such as soccer, softball, bowling, jogging, and walking.
• Allow employees to register for company-sponsored classes and programs to help them manage their weight, reduce stress, stop smoking, and manage other health-related issues.
• Track data on employee involvement in these recreational and health-management programs.
• Offer incentives for people to join the programs and do well in them (e.g., incentives for achieving weight goals, winning sports team competitions, etc.).

Tony Prince is the project manager for the Recreation and Wellness Intranet Project. Team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Other people are supporting the project from other departments, including Yusaff from human resources and Cassandra from finance. Assume that these are the only people who can be assigned and charged to work on project activities. Be noted that your schedule and cost goals are to complete the project in six months for under $200,000.

After surveying the current recreation and wellness programs in MYH, the project team has obtained the numbers of requests received for each program in last three years. This information may be useful for planning the project.

• Project is what you do to get the final product.
  Waterfall is now replaced with agile models. With feedback loops
  Main challenge in project mgt - Globalization

• Agile finishes the project faster therefore the risk is mostly at an early stage.
  Agile works in groups. Groups work simultaneously than linear in waterfall.

• Grouped - scrum meetings, sprint (time), shift the resources from one side to another to complete the project.

Incremental release = Sprints (until future/feature complete)
Burndown chart - 100% work remaining at the beginning and bring you down as we progress. Ahead/behind the burndown chart.
Scrum - Planning -> Build -> Test
Product owner -> Scrum master -> Team (devs, testers,etc)
Artifacts - Product backlog (user stories) -> Sprint planning (top priority use stories) -> sprint backlog
Ceremonies - Sprint planning -> daily scrum -> sprint review (retrospective)

1. Planning (stakeholder consultation, etc)
2. Resource Registry
3. Scoping

• Multi criteria analysis (weighted)
• Scope creep will impact quality, time or budget (problem - changes, continuous, uncontrolled growth, not defined properly = Any change should go through change mgt), try to avoid it at the beginning in writing. But we can leave a margin in the beginning (change is inevitable. We need to see how it impacts the 3 main pillars q,t,b) = agile methodology for flexibility. Measure the impact.
• Work Breakdown structure WBS (Output - Scope Baseline and project document updates).

A project manager should know how to allocate human and capital resources effectively. Sourcing and allocation.

• Project Life cycle breakdown: Identify, plan, execute, closure. Can have 2,3 or more life cycles.
• Predecessors (start only after one finishes or after stage 3 of the previous stage, etc)
• Closure is not an activity so 0 days.
• Gantt chart
• Critical Pathway, CPA

• QC tools: Graphs, fishbone,
• Batna
• Problem solving when we have indefinite scope. Do not have enough information.
• Confronting when there are varied levels of authority.