diff_months: 11

Task 1 Integrated Server Solution #1

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Added on: 2024-11-19 19:30:40
Order Code: SA Student Sadda Management Assignment(2_24_40096_400)
Question Task Id: 500911

Task 1 Integrated Server Solution #1

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

This assessment task requires you to design and implementation of an integrated server solution to enable multiple operating system platforms to co-exist on the same network. The network must host at least two operating systems which may be a combination of:

Linux

Mac

mobile device

Unix

Windows Server.

You must:

ensure multiple operating systems co-exist on the same network

implement a network authentication model that allows users to login using the same user credentials

provide a secure method of sharing files between operating system platforms.

Authentication methods and protocols may incorporate a combination of:

enterprise single sign-on

Kerberos

LDAP

network basic input/output system (NetBIOS)

network information system (NIS)

Novell Directory Services (NDS)

pluggable authentic modules (PAM)

public key authentication and digital certificates

Red Hat Directory Services

server messages block or Samba

two-factor and multi-factor authentication

winbind

Windows Active Directory Services.

and must be selected to meet the identify server integration requirements following consultation with client and key stakeholders. Note: This will be the client where this assessment task is performed with access to an actual network installation environment aand your assessor where the task is undertaken within the simulated environment.

In order to satisfactorily complete this task, you must have access to:

a site where server installation may be conducted

relevant server specifications such as:

multiple operating system platforms

cabling

networked (LAN) computers

server diagnostic software

switching equipment

client requirements

workstations

relevant regulatory documentation that affects installation activities.

Note: Security must be across multiple platforms and may include -

authentication, authorisation and access control

directory server security

encryption

Kerberos security, such as pre-authentication and ticket validation

network share permissions

password security

secure socket layer (SSL) certificates

transport layer security (TLS).

Ensure the implementation is fully tested and adjustments are made where necessary prior to finalasation of the integrated server solution.

Create a Managementreport to include:

Overview of network operating systems installed

Overview of utilised network protocols

Overview of selected authentication methods and justifications for the selections

Summary of configuration settings

Summary of testing applied and test outcomes

Client sign off

Deliverables:

Network Design Plan

Management Report

Note: You will be required to demonstrate the performance of the solution to your Assessor and submit all the deliverables as outlined above for Assessment.

Task 2 Integrated Server Solution #2

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

This assessment task requires you to design and implementation of an integrated server solution to enable multiple operating system platforms to co-exist on the same network. The network must host at least two operating systems which may be a combination of:

Linux

Mac

mobile device

Unix

Windows Server.

Note: The comination must be different to Task 1.

You must:

ensure multiple operating systems co-exist on the same network

implement a network authentication model that allows users to login using the same user credentials

provide a secure method of sharing files between operating system platforms.

Authentication methods and protocols may incorporate a combination of:

enterprise single sign-on

Kerberos

LDAP

network basic input/output system (NetBIOS)

network information system (NIS)

Novell Directory Services (NDS)

pluggable authentic modules (PAM)

public key authentication and digital certificates

Red Hat Directory Services

server messages block or Samba

two-factor and multi-factor authentication

winbind

Windows Active Directory Services.

and must be selected to meet the identify server integration requirements following consultation with client and key stakeholders. Note: This will be the client where this assessment task is performed with access to an actual network installation environment aand your assessor where the task is undertaken within the simulated environment.

In order to satisfactorily complete this task, you must have access to:

a site where server installation may be conducted

relevant server specifications such as:

multiple operating system platforms

cabling

networked (LAN) computers

server diagnostic software

switching equipment

client requirements

workstations

relevant regulatory documentation that affects installation activities.

Note: Security must be across multiple platforms and may include -

authentication, authorisation and access control

directory server security

encryption

Kerberos security, such as pre-authentication and ticket validation

network share permissions

password security

secure socket layer (SSL) certificates

transport layer security (TLS).

Ensure the implementation is fully tested and adjustments are made where necessary prior to finalasation of the integrated server solution.

Create a Managementreport to include:

Overview of network operating systems installed

Overview of utilised network protocols

Overview of selected authentication methods and justifications for the selections

Summary of configuration settings

Summary of testing applied and test outcomes

Client sign off

Deliverables:

Network Design Plan

Management Report

Note: You will be required to demonstrate the performance of the solution to your Assessor and submit all the deliverables as outlined above for Assessment.

Task 1 Integrated Server Solution #1

Resources:

VMWare download: HYPERLINK "https://customerconnect.vmware.com/en/downloads/details?downloadGroup=WKST-PLAYER-1750&productId=1377&rPId=111473" https://customerconnect.vmware.com/en/downloads/details?downloadGroup=WKST-PLAYER-1750&productId=1377&rPId=111473

Windows 7 ISO Image: en_windows_7_ultimate_x64_dvd.isoUbuntu ISO Image: https://ubuntu.com/download/desktopNormal Windows Share: https://www.digitalcitizen.life/how-access-windows-7-shared-folders-ubuntu/Share folder using Samba: https://itsfoss.com/share-folders-local-network-ubuntu-windows/Install VMWare Tools in Ubuntu: https://kb.vmware.com/s/article/1022525Access Shared folder in Ubuntu: https://askubuntu.com/questions/29284/how-do-i-mount-shared-folders-in-ubuntu-using-vmware-toolsVirtualBox Shared Folder: https://helpdeskgeek.com/virtualization/virtualbox-share-folder-host-guest/Deliverables

Your document must include:

Cover Page

Student Name

Student ID

Unit Code

Unit Name

Date

Introduction

Description of what you will do during this task (1 paragraph)

Management Report (1 page)

Overview of the Operating Systems (which OS did you use, and give a description of each one)

Overview of network protocols (which network protocols are used in this task, and describe)

Overview of selected methods (which method did you use to share the folder, and describe)

Report

Screenshot of your configuration, crop your screenshot making sure all the relevant information is captured and make a small comment of what the screenshot is about.

Create 2 Virtual Machines in VMWare (1 Ubuntu and 1 Windows 7)

Put the 2 VMs in the same network (by changing the workgroup with your name)

Do a ping test between the 2 VMs (disable the firewall if necessary)

Share a folder between the 2 VMs

Test sharing a file between the 2 VMs

Sign Off Form

Referencing

The Referencing style that we use is APA style. Please follow the link below for more information https://www.danford.edu.au/wp-content/uploads/2021/02/Guidelines-for-Referencing.pdf

Task 2 Integrated Server Solution #2

Resources:

Windows 7 ISO Image can be found in Teams

Debian ISO Image: https://www.debian.org/distrib/Normal Windows Share: https://www.digitalcitizen.life/how-access-windows-7-shared-folders-ubuntu/Share folder using Samba: https://itsfoss.com/share-folders-local-network-ubuntu-windows/Install VMWare Tools in Ubuntu: https://kb.vmware.com/s/article/1022525Access Shared folder in Ubuntu: https://askubuntu.com/questions/29284/how-do-i-mount-shared-folders-in-ubuntu-using-vmware-toolsVirtualBox Shared Folder: https://helpdeskgeek.com/virtualization/virtualbox-share-folder-host-guest/Deliverables

Your document must include:

Cover Page

Student Name

Student ID

Unit Code

Unit Name

Date

Introduction

Description of what you will do during this task (1 paragraph)

Management Report (1 page)

Overview of the Operating Systems (which OS did you use, and give a description of each one)

Overview of network protocols (which network protocols are used in this task, and describe)

Overview of selected methods (which method did you use to share the folder, and describe)

Report

Screenshot of your configuration, crop your screenshot making sure all the relevant information is captured and make a small comment of what the screenshot is about.

Create 2 Virtual Machines in VMWare (1 Debian and 1 Windows 7)

Put the 2 VMs in the same network

Do a ping test between the 2 VMs (disable the firewall if necessary)

Share a folder between the 2 VMs

Test sharing a file between the 2 VMs

Sign Off Form

Referencing

The Referencing style that we use is APA style. Please follow the link below for more information https://www.danford.edu.au/wp-content/uploads/2021/02/Guidelines-for-Referencing.pdf

Task 1 Network Problem Scenarios

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

Work through the following scenarios and answer all questions.

Scenario 1

The user at PC2 has called the helpdesk. Internet access is slow intermittently throughout the day. IP phone voice quality is also unacceptable during those same times periods. A technician has been asked to respond. Below are the steps taken by the technician, along with the reasoning behind his actions.

From PC2, the command ipconfig /all was issued. Here is a partial output of the results:

FastEthernet adapter 1:

Description . . . . . . . . . . . : Intel(R) Network Adapter

Physical Address. . . . . . . . . : 68-17-29-C8-75-62

DHCP Enabled. . . . . . . . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.1.74

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Monday, March 9, 6:16:33 PM

Lease Expires . . . . . . . . . . : Tuesday, March 10, 6:16:36 PM

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 8.8.8.8

R1s IP address on its Ethernet interface connected to SW1 port 7 is 192.168.1.1, and the output confirms that the customer has an valid IP address for the current network, as well as default gateway which is reachable on that same network. If DHCP services were not working, the PC may have assigned itself an APIPA address (169.x.x.x).

The technician issued the following command frmPC2:

PC2: >ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time=3ms TTL=64

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1ms, Maximum = 3ms, Average = 2ms

PC2 could ping the local default gateway.

(a) What does this confirm?

The technician used the ping command to test reachability to an Internet server as well as a loopback interface address on the R2, which is across the WAN. An IPv4 loopback interface with an IP address on a router can be used for reachability testing as well as assisting some protocols such as BGP to be fault-tolerant by using this internal loopback interface for establishing neighbour relationships when there are multiple physical paths between neighbours. Because the pings were successful to the Internet and R2, that indicates that routing between site 1 and the Internet, as well between site 1 and site 2 is in place and working. The routing was likely implemented through statically configured routes or an interior dynamic routing protocol such as RIPv2, OSPF or an external routing protocol such as BGP. Ciscos proprietary EIGRP, as well as the open standard BGP routing protocols both use an autonomous system number as an identifier. If the routers were using incorrect autonomous system numbers, that also could break routing due to the misconfiguration of the routing protocol on the router. Some older routing protocols such as RIPv2 (which is a distance vector routing protocol), are slow to converge and may take several minutes before the rest of the network is aware of changes (for example a new network that has been added, or networks that have been removed) in the network. Upon closer inspection of port 2 on SW1 (which is being used to connect PC2 to the network), the output of a show command on that interface revealed the following (partial output shown):

FastEthernet0/2 is up, line protocol is up (connected)

Hardware is Fast Ethernet, address is 000e.8300.c400 (bia

000e.8300.c400)

MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,

reliability 255/255, txload 1/255, rxload 1/255

Encapsulation ARPA, loopback not set

Keepalive set (10 sec)

Half-duplex, 100Mb/s, media type is 10/100BaseTX

input flow-control is off, output flow-control is unsupported

ARP type: ARPA, ARP Timeout 04:00:00

Last input 00:00:00, output 00:00:00, output hang never

(b) Based on this output, what is the duplex setting on SW1 Port 2?

On a switch, all the access ports should be set to full duplex if when the devices connected to those ports also support full duplex which allows the device to simultaneously send and receive frames at the same time, using one pair of wires for sending and another pair of wires for receiving. This indeed could cause a slowdown for the user at PC2 when the network is busy. The technician should use proper change control procedures to schedule and modify the configuration for SW1, port 2 to full duplex as well as ensuring that PC2 was also is configured for auto negotiation of the speed and duplex, or is set to full duplex to match the switch port it is connected to. Part of the change control process would involve documenting the proposed changes, including the reasons why theyre being done and include a full backup of the configuration before changes are made. In the event the changes cause a negative impact to the whole switch, a rollback procedure should be planned for and used if necessary.

(c) After the changes are implemented, what actions should be taken?

Scenario 2

The manager who is using PC6 at site 3 is accessing a SQL Server application and database that is

running in site 1. Every Friday he uses the server to generate reports. Occasionally, perhaps as often

as once a month, the report times out and the manager contacts a user at site 1 who can locally run that report for him an email him the results. The manager has escalated this is a problem that has been occurring for several months. A trouble ticket has been opened, and a technician has been asked to investigate the problem.

The technician discovered that the SQL Server database application was running on a virtualized computer at site 1, and that virtualized computer was leveraging multiple types of network attached storage (NAS), including an iSCSI target. iSCSI storage devices use an iSCSI target (which is providing the storage), and the customer or device that is using the iSCSI target uses an iSCSI initiator which is usually a specialized adapter that can understand and send and receive iSCSI packets between itself and the iSCSI target over an IP network. Another type of network storage that the virtualized SQL server was using was Fibre Channel. Fibre Channel and iSCSI can both use Ethernet networks, and if so, often use frames larger than the default maximum transmission unit (MTU) of standard Ethernet. When this occurs, the switches supporting the communication need to be configured to support these oversized (jumbo) layer frames. The technician verified that the switches being used for the network attached storage had been configured to support jumbo frames. Due to the fact that the SQL server reports always worked if a local user (at site 1) ran the reports, the WAN connection became a possible cause of the problem.

(a) Why was the WAN connection a possible cause of the problem?

Then the technician (using change control procedures) implemented software on the routers and switches that collected statistical information on how much traffic and what types of traffic are going through the ports and interfaces of the routers and switches, including the interfaces connecting the routers to the WAN. The software used to do this was Ciscos NetFlow. A NetFlow collector was used to aggregate all of this information into one server for analysis. The NetFlow collector was used to identify utilization of the network as well as produce graphs and charts to indicate the top talkers on the network, top protocols in use as well as the bandwidth that was being used over the period of a month. With this information a baseline was created and from that baseline the technician was able to identify that near the end of the month full image backups being done over the widearea network and were causing significant bottlenecks and congestion on the widearea network during that time.

(b) What is the likely effect of the significant bottlenecks and congestion on the managers report?

(c) Suggest a resolution for this problem.

Scenario 3

Site 3 was just acquired by the company and connected via widearea network connectivity to the

headquarters (site 1) and a branch office (site 2). Before the acquisition, site 3 has had multiple outages on the local area network due to the following:

Untested and/or improper updates to servers, routers, switches and other network devices.

Personally owned user devices interrupting the network services.

Now that site 3 is part of the company, a technician has been asked to reduce the risk of downtime due to those issues at site 3.

The technician begins by taking inventory of all the devices and systems at site 3. He discovers that in addition to the user network, there are management connections to a supervisory control and data acquisition (SCADA) system in place that is being used to monitor and control a water treatment plant for a local community. This type of industrial control system needs to be up virtually all of the time, and as a result security measures which include the isolation of this network should be implemented. By isolating the SCADA system from other generic network devices and traffic, there will be less negative impact to that system from the generic day to day user network traffic. This isolation can be done using separate VLANs and separate wireless networks for the SCADA network, with either no routing between the user networks and the SCADA network, or very limited access by using access control lists on the router interfaces to limit the traffic that can go between the VLANs. Legacy systems can be especially vulnerable to modern attacks, as they may have protocols and services running which are insecure, such as telnet and FTP which do not include encryption for confidentiality, and that is yet another reason to have network isolation for these systems, to protect them against attacks.

(a) What should be done with unused and/or insecure protocols and services?

In addition, the technician is recommending that there be separate network created for guest wireless access. This can assist in isolating the company resources at site 3 from the unauthorized users. This isolation could once again be done through VLANs and access control lists on router interfaces.

A testing lab and test network should be set up so that any major or minor changes or updates that are proposed can be properly and fully tested before being implemented as part of the production system. This would include firmware updates to computers, switches, routers and servers as well as driver updates for hosts, servers, and routers. In a test environment a minor update, such as a patch or driver update could be tested and verified before being rolled out into production. If there is an issue or problem with update a rollback can be done to the initial state. Sometimes a major update does not have a simple rollback procedure, which is even a better reason why they should be tested and practiced in a test environment before being rolled out into production.

(b) When testing the upgrading process of the software or system, there should also be a defined downgrading process as well that could be used to revert back to a previous version of the software or system. Why would this be needed?

If there is a BYOD policy that allows the users to bring your own device, a proper onboarding process needs to be established that confirms the devices meet the minimum-security requirements for the network, has proper protection for company and sensitive information it will hold or have access to, and has been properly set up for access to the network.

(c) Provide an example of such a process.

Once the user gets access to the network, access control can be implemented between various portions of our network by using access control lists on our router interfaces. A welldefined offboarding process should also be set up that does a cleanup process and removes access from these devices after they are no longer supposed to have access to the network. Care should also be given to the company content that may be resident on a mobile or personal device, so that sensitive company information isnt left on the device after it is no longer welcome on the corporate network.

Task 2 Network Switch Installation #2 Vendor other than Cisco

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

This assessment task requires you to plan and prepare for a local area network (LAN) switch installation.

For this assessment task a Rack Mountable switch from a vendor other than Cisco is required. These can include one of:

3Com

Accton

Bay

Cisco

DLink

Intel

NetGear

System 3000 Ethernet.

Specifically, you are required to:

select LAN switch(es) to meet client business specifications

install switch(es) without the network losing connectivity or failing outside of an agreed change window

install and test switch that confirms interoperability within the network

use switch configurations

report on status of completed installation

seek sign-off from relevant personnel.

The switch(es) must be installed in:

a site where switch installation can be conducted

a suitable rack for mounting the switch(es)

with access to field measurement equipment currently used in industry

and access to required switch specifications, technical requirements for a network, switch, cabling, networked (LAN) computers, workstations, servers and a wide area network (WAN) service point of presence.

Cabling may include one or more of:

Category 5e, 6 or 7

crossover

fibre

shielded twisted pairs (STP)

straight through

unshielded twisted pairs (UTP).

Your installation includes selection and installation of SNMP monitoring software and testing of the installed switch. The installation must be fully tested and documented using applicable organisational procedures.

Task 1 Network Switch Installation #1 Cisco Switch

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

This assessment task requires you to plan and prepare for a local area network (LAN) switch installation.

For this assessment task a Rack Mountable Cisco Switch is required.

Specifically, you are required to:

select LAN switch(es) to meet client business specifications

install switch(es) without the network losing connectivity or failing outside of an agreed change window

install and test switch that confirms interoperability within the network

use switch configurations

report on status of completed installation

seek sign-off from relevant personnel.

The switch(es) must be installed in:

a site where switch installation can be conducted

a suitable rack for mounting the switch(es)

with access to field measurement equipment currently used in industry

and access to required switch specifications, technical requirements for a network, switch, cabling, networked (LAN) computers, workstations, servers and a wide area network (WAN) service point of presence.

Cabling may include one or more of:

Category 5e, 6 or 7

crossover

fibre

shielded twisted pairs (STP)

straight through

unshielded twisted pairs (UTP).

Your installation includes selection and installation of SNMP monitoring software and testing of the installed switch. The installation must be fully tested and documented using applicable organisational procedures.

ICTNWK559 Install an Enterprise Virtual Computing EnvironmentTask 1 Install Enterprise Virtual Computing Environment

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.

Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

This assessment task requires the implementation of virtualization software to a server (such as Apache VCL) and setting up access for at least two network workstations.

You must analyse client needs for the installation environment and select appropriate software to match the hardware and network equipment to be utilised for the installation. Ensure that you plan all aspects of the virtualisation prior to the installation. Document the plan as a project proposal. The proposal forms part of the assessment requirements for this task. Having developed the plan, install the virtual computing environment to the server and workstations and test the installation to ensure that it is effective and stable.

Complete the attached Virtual Computing Environment Installation Summary as a record of the installation.

Note: You are required to demonstrate the functionality of the completed Enterprise Virtual Computing Environment to your Assessor.

Virtual Computing Environment Installation Summary

Site Name Site Location Installation Date Summary of existing network infrastructure Summary of Client Requirements Server Operating System and version Server Technical Specifications Virtual Server Software to be installed and version Licencing requirements and summary Virtual Server Software Specifications Client Workstation Specifications Virtual machine client software to be installed and version Source for software (purchase/download locations)

ICTNWK555 Determine best-fit topologies for local networksTask 1 Network design project

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

Scenario

Fremantle Consulting Services is a company that provides IT services to local businesses. It employs 75 people. At its main site (HQ) it has a small server room with five servers which provide authentication and directory services, resource sharing, printing and hosts two large database systems. The company wishes to upgrade the network to support a new IP telephony and video training system for users.

At a recent review of IT security it was identified that some users have the opportunity to access information that is not appropriate to their job role. The company would like to implement security zones for the service desk users, technical support staff and the administration staff. The business is also concerned that the performance of servers has noticeably declined as more users have been added to the network. The service desk which has 45 staff is located on the third floor of the office while technical and administration staff are located on the second floor.

All staff are authenticated to the network and find resources using Active Directory. All staff use email and calendaring which is provided by Microsoft Exchange Server in the server room.

The service desk and technical support personnel enter all job requests into the ManageEngine ServiceDesk Plus software package. This uses a database backend installed on the database server. Support personnel also use a knowledge base that is accessed on the same server and the internet for issue research. In quiet times, both service desk staff and technical support staff learn new technology by accessing the video training system which is located on the Training server in the server room.

Technical support personnel use remote desktop, http and SSH to remotely access servers and devices for configuration changes, troubleshooting and monitoring.

Administration staff only use accounting system software. The backend of this system is located on the Accounting server in the server room. Administration staff use the internet occasionally.

Fremantle Consulting Services will implement a 25-connection VPN service to enable authenticated staff to access company resources when offsite. Continuous internet connectivity has been identified as a priority goal.

Tasks

Identify and describe each functional segment of the network. Describe the user communities that will user the segment and describe the services and applications that they will require. Dont forget about supporting services such as DNS.

Create a functional matrix to map applications and services to user communities and network segments.

Create a topology map showing the traffic flows in the network design.

Research the size of content transferred over the links for the applications and services required in the network segments. Simulate the transfer and measure the flow using Wireshark software. Consider the number of users in the community that will be using a traffic flow.

Use sizing skills to make an accurate estimate of the traffic flow volumes on LAN trunk links, server access links and WAN links for internet access.

Update the network functional matrix to include a priority column.

Use the network functional matrix to determine the bandwidth requirement for the links and the through-put requirements for switches and routers.

Write an email to your trainer describing factors in the physical environment which could impact on the performance of the network.

Create a topology map based on modularised and hierarchal design principles to meet the business and functional requirements.

Clearly show the types (not models) of infrastructure devices and indicate hosts and communities. Clearly indicate VLANs and VLAN scope.

Create an addressing table for each LAN and WAN segment and label each segment with the network address and gateway addresses. Indicate on the topology map the capacity of trunk and WAN links. Create a costing sheet for the network topology.

Include columns for the type of switch, the switch size in rack units, the number and speed of switchports, power supply type, feature set, capability (internal forwarding rates).

For each type of switch and its associated features list vendor switch models and IOS that meet the requirements. Dont forget to include extra switch modules required to support the number of switchports. Include costs for each item.

Identify and describe the VPN segment of the network. Describe the user community that will use the segment and describe the services and applications that they will require. Dont forget the supporting services such as DNS.

Create a functional matrix to map applications and services to the VPN user community and network segment.

Create a topology map showing the traffic flows in the network design.

Research the size of content transferred over WAN links for the applications and services required in the VPN network segments. Simulate the transfer and measure the flow using Wireshark software. Consider the number of users in the community that will be using VPNs over the WAN link.

Use sizing skills to make an accurate estimate of the traffic flow volumes on WAN links for VPN traffic.

Use the network functional matrix to determine the bandwidth requirement for WAN links and the through-put requirements for the VPN server in the edge module.

Write an email to your trainer describing factors in the physical environment which could impact on the performance of the VPN network.

Research business plans with two different ISPs. Find a business plan that will best fit the WAN service and capacity required by the company. Dont forget that the business will require a static IP for the VPN connections.

Also research a cheaper plan as a back-up service which will provide enough capacity for essential services. (Size this service to provide enough connectivity for ten service desk personnel and two VPN connections.)

Please make sure that you have the following documentation ready for submission.

Description of each functional segment

LAN functional matrix

First topology map

Bandwidth requirements

Email to trainer

Second topology map

Costing sheet

VPN segment description

WAN functional matrix

WAN bandwidth requirements

Email to trainer WAN

ISP business plans

Your document must include:

Introduction

Description of what you will do during this task (1 paragraph)

Description of each functional segment, VPN segment and security zone (2 paragraphs)

LAN Functional Matrix

Organisational structure based on the function segment (include how many users in each segment/department)

Topology Diagram

Based on the resources above, create a logical topology diagram of the network

Physical Environment Factors

Explanation on how physical environments affects performance of network

Bandwidth Requirements

75 users:

Active Directory (500Kbps per user)

FTP (2Kbps per user)

Printing (2Kbps per user)

Database (2x) (1Mbps per user)

IP Phone (external connections) Research

Video Training Research

65 users:

Service Desk Software (500Kbps per user)

25 users:

VPN services (external connections) Research

20 users:

Remote Desktop, http and SSH (10Mbps per user) (external connections)

10 users:

Accounting System Software (500Kbps per user)

Internet Browsing (5Mbps per user) (external connections)

Based on the information above and research you have done, calculate the amount of bandwidth needed

Costing Sheet

Details of cost you will need to implement IP Phone, Video Training and VPN (price for physical devices, software licenses, storage server, labour fee, etc.)

ISP Business Plan

Description of ISP service (plan) to match the Bandwidth Requirements (for external connections)

(include a screenshot of the ISP plan and its price)

Referencing

The Referencing style that we use is APA style. Please follow the link below for more information HYPERLINK "https://www.danford.edu.au/wp-content/uploads/2021/02/Guidelines-for-Referencing.pdf" h https://www.danford.edu.au/wp-content/uploads/2021/02/Guidelines-for-Referencing.pdf

Task 1 Network Design Project

Guidelines:Create a report document using the scenario (Fremantle Consulting Services) given on Task 1 document on Canvas and information in this Task Requirements document.

Resources:

Available:

5 Servers (Authentication and Active Directory, Resource Sharing FTP, Printing and 2 large Database)

75 Workstations (25 Technical Support Staff, 5 Administration Staff and 45 Service Desk Staff)

1 Router

4 Switches

For Implementation:

IP phone and Video Training system

VPN connection

Security Zone

Scenario:

Scenario Fremantle Consulting Services is a company that provides IT services to local businesses. It employs 75 people. At its main site (HQ) it has a small server room with five servers which provide authentication and directory services, resource sharing, printing and hosts two large database systems. The company wishes to upgrade the network to support a new IP telephony and video training system for users.

At a recent review of IT security it was identified that some users have the opportunity to access information that is not appropriate to their job role. The company would like to implement security zones for the service desk users, technical support staff and the administration staff. The business is also concerned that the performance of servers has noticeably declined as more users have been added to the network. The service desk which has 45 staff is located on the third floor of the office while technical and administration staff are located on the second floor.

All staff are authenticated to the network and find resources using Active Directory. All staff use email and calendaring which is provided by Microsoft Exchange Server in the server room.

The service desk and technical support personnel enter all job requests into the ManageEngine ServiceDesk Plus software package. This uses a database backend installed on the database server. Support personnel also use a knowledge base that is accessed on the same server and the internet for issue research. In quiet times, both service desk staff and technical support staff learn new technology by accessing the video training system which is located on the Training server in the server room.

Technical support personnel use remote desktop, http and SSH to remotely access servers and devices for configuration changes, troubleshooting and monitoring.

Administration staff only use accounting system software. The backend of this system is located on the Accounting server in the server room. Administration staff use the internet occasionally.

Fremantle Consulting Services will implement a 25-connection VPN service to enable authenticated staff to access company resources when offsite. Continuous internet connectivity has been identified as a priority goal.

Deliverables

Your document must include:

Introduction

Description of what you will do during this task (1 paragraph)

Description of each functional segment, VPN segment and security zone (3 paragraphs)

LAN Functional Matrix

LAN functional structure based on the function segment (include how many users in each segment/department)

Topology Diagram

Based on the resources above, create a logical topology diagram of the network

Physical Environment Factors

Explanation on how physical environments affects performance of network (at least 3)

Bandwidth Requirements

75 users:

Active Directory (500Kbps per user)

FTP (2Kbps per user)

Printing (2Kbps per user)

Database (2x) (1Mbps per user)

IP Phone (external connections) Research

Video Training Research

70 users:

Service Desk Software (500Kbps per user)

25 users:

VPN services (external connections) Research

Remote Desktop, http and SSH (10Mbps per user) (external connections)

5 users:

Accounting System Software (500Kbps per user)

Internet Browsing (5Mbps per user) (external connections)

Based on the information above and research you have done, calculate the amount of bandwidth needed

Costing Sheet

Details of cost you will need to implement IP Phone, Video Training and VPN (price for physical devices, software licenses, storage server, labour fee, etc.)

ISP Business Plan

Description of ISP service (plan) to match the Bandwidth Requirements (for external connections)

(include a screenshot of the ISP plan and its price)

Referencing

The Referencing style that we use is APA style. Please follow the link below for more information HYPERLINK "https://www.danford.edu.au/wp-content/uploads/2021/02/Guidelines-for-Referencing.pdf" h https://www.danford.edu.au/wp-content/uploads/2021/02/Guidelines-for-Referencing.pdf

Task 1 Network Switch Installation #1 Cisco Switch

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

This assessment task requires you to plan and prepare for a local area network (LAN) switch installation.

For this assessment task a Rack Mountable Cisco Switch is required.

Specifically, you are required to:

select LAN switch(es) to meet client business specifications

install switch(es) without the network losing connectivity or failing outside of an agreed change window

install and test switch that confirms interoperability within the network

use switch configurations

report on status of completed installation

seek sign-off from relevant personnel.

The switch(es) must be installed in:

a site where switch installation can be conducted

a suitable rack for mounting the switch(es)

with access to field measurement equipment currently used in industry

and access to required switch specifications, technical requirements for a network, switch, cabling, networked (LAN) computers, workstations, servers and a wide area network (WAN) service point of presence.

Cabling may include one or more of:

Category 5e, 6 or 7

crossover

fibre

shielded twisted pairs (STP)

straight through

unshielded twisted pairs (UTP).

Your installation includes selection and installation of SNMP monitoring software and testing of the installed switch. The installation must be fully tested and documented using applicable organisational procedures.

Task 2 Network Switch Installation #2 Vendor other than Cisco

Instructions to Learners:

This summative assessment can be completed in class or at any other convenient location.

Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

Please use the following formatting guidelines to complete this assessment task:

Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

You must assess students assessment according to the provided Marking Criteria.

You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

You must provide students with detailed feedback within 10 working days from submission.Skills Assessment (Practical Tasks)

ASSESSOR NOTE

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

This competency is to be assessed using standard and authorised work practices, safety requirements and environmental constraints.

Assessment of essential underpinning knowledge will usually be conducted in an off-site context.

Assessment is to comply with relevant regulatory or Australian standards' requirements.

Resource implications for assessment include:

an induction procedure and requirement

realistic tasks or simulated tasks covering the mandatory task requirements

relevant specifications and work instructions

tools and equipment appropriate to applying safe work practices

support materials appropriate to activity

workplace instructions relating to safe work practices and addressing hazards and emergencies

material safety data sheets

research resources, including industry related systems information.

Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

What happens if your result is Not Yet Competent for one or more assessment tasks?

The assessment process is designed to answer the question has the participant satisfactorily demonstrated competence yet? If the answer is Not yet, then we work with you to see how we can get there.

In the case that one or more of your assessments has been marked NYC, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as Not Yet Competent against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.

You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.

You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

This assessment task requires you to plan and prepare for a local area network (LAN) switch installation.

For this assessment task a Rack Mountable switch from a vendor other than Cisco is required. These can include one of:

3Com

Accton

Bay

Cisco

DLink

Intel

NetGear

System 3000 Ethernet.

Specifically, you are required to:

select LAN switch(es) to meet client business specifications

install switch(es) without the network losing connectivity or failing outside of an agreed change window

install and test switch that confirms interoperability within the network

use switch configurations

report on status of completed installation

seek sign-off from relevant personnel.

The switch(es) must be installed in:

a site where switch installation can be conducted

a suitable rack for mounting the switch(es)

with access to field measurement equipment currently used in industry

and access to required switch specifications, technical requirements for a network, switch, cabling, networked (LAN) computers, workstations, servers and a wide area network (WAN) service point of presence.

Cabling may include one or more of:

Category 5e, 6 or 7

crossover

fibre

shielded twisted pairs (STP)

straight through

unshielded twisted pairs (UTP).

Your installation includes selection and installation of SNMP monitoring software and testing of the installed switch. The installation must be fully tested and documented using applicable organisational procedures.

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