Weighting:35%Type:Operations design analysis and evaluationFormat:Oral presentationLength:7 minutes
Weighting:35%Type:Operations design analysis and evaluationFormat:Oral presentationLength:7 minutes
Subject Learning Outcomes
Demonstrate an advanced understanding of operations management principles, frameworks, and contemporary topics.
Critically analyse and evaluate operations management issues.
Clearly, concisely, and credibly communicate operations management knowledge to others.
Task
Acting as an operations executive, you will critically analyse and evaluate the operations strategy of your current or any other organisation you are familiar with. The aim is to re-think and shape operations strategy to be the central driver towards achieving competitive advantage.
Present your operations strategy analysis using a PowerPoint and oral presentation, outlining your new vision and improvement path to your operations team.
Some of the biggest names in the service and manufacturing sectors (e.g., Ikea, Amazon, McDonalds, Zara, Apple, Uber) have gained a competitive advantage based on their operations excellence. Of course, if we consider the operations as a significant means of gaining or maintaining competitiveness, then the inverse is also true. The lack of a clear operations strategy, or failure to link it to the overall strategy, could lead to the collapse of a company.
Accordingly, operations executives are invited to step back from their day-to-day routines and re-think how to incorporate multiple perspectives and design operations strategy in order to turn the operations into a source of competitive advantage.
With this in mind, for the first assessment, you are expected to act as an operations executive and critically analyse and evaluate the operations strategy of your current or any other organisation from service, not-for-profit, public, manufacturing, etc. that you are familiar with and produce a PowerPoint slideshow and an oral presentation to your operations team recorded using yourAIB Zoom account.
Plese note that we do not want you to provide any recommendations onhowthe vision or improvement path can be achieved. This will form part ofAssessment 2.
Procedure
Your oral presentation needs to address the following requirements:
Provide contextual information relevant to the operations of your selected organisation.
Identify the current stage of operations contribution to the organisation's success using the Hayes and Wheelwright Four Stage model. You need to justify it based on the characteristics of each stage of the model discussed in Week 2.
Critically analyse the current operations strategy of the organisation from the following four perspectives. For this part of the assessment, refer to Week 2:
How to shape operations strategy?
top-down perspective
outside-in perspective
bottom-up perspective
Inside-out perspective
Reflecting on the Hayes and Wheelwright Four Stage model and your organisation, articulate a vision and an improvement path for the operations that elaborates what the operations must eventually become and what contribution it should make to the organisation (doing the right things).
Note: Make sure to show the Reference and GenAI acknowledgement (if used) slide for a moment at the end of your presentation.
Scholarly resources
To get you started, your librarians have created a 'saved search' for each topic to get the most relevant and recent academic resources from our library that you can use in your assessment. You can narrow the searches further but they should help in finding relevant sources.
Four Vs:4v* OR (variety AND variation AND visibility AND volume)Hayes and Wheelwright:"product-process matrix" OR "P-P matrix" OR (hayes AND wheelwright)Operations Strategy:"operations strategy"You may also like to review some of the leading journals in the field:Decision Analysis,Decision Science,Journal of Operations Management,International Journal of Operations and Production Management,Production and Operations ManagementandManufacturing and Service Operations Management.
Requirements
Prepare your presentation using PowerPoint (Office 365).
You are recommended to use a maximum of 9 slides, inclusive of Title and References slides
If you have used Generative AI in the creation of your presentation, you must clearly state this within your slides or additional slide(s) seeAIB Style Guide Section 4: Generative Artificial Intelligence (Generative AI) for details
Record your presentation using yourAIB Zoom accountmaximum 7 minutes (presentation will not be marked after 7 minutes)
You must record with the Powerpoint slides in presenter mode and you must present to the camera and be in the video throughout your presentation.
youmust use Zoom; otherwise,you will receive a 0% grade
SeeAIB Style Guide: 7.7 Oral presentationsbefore you submit for resources on how to record your presentation using AIB Zoom and how to deliver an effective presentation, including how to cite and reference slides and examples.
Submit your presentation as both:
a shareable Zoom link in the online text box
a PowerPoint file (.pptx) with References and Generative AI declaration (if GenAI was used).Note, even if you have submitted your Powerpoint slides, if you havent submitted your Zoom recording link, your assessment will not be marked (and receive a 0% grade).
This assessment requires you to use a minimum ofsix (6)credible academic sources in addition to your textbook. You may also use the current company, industry, government and media sources to support your statements, but these will NOT count toward the minimum required credible academic sources for your assessment. Most web-based sources are not sufficiently rigorous and credible for academic assessments and will NOT count toward the minimum required credible academic sources for your assessment. For further guidance, refer toScholarly, academic & peer-reviewed journals.
You must appropriately acknowledge all sources of information in your assessment following theAIB Style Guide. This includes the use of Generative Artificial Intelligence tools, such as ChatGPT. See relevant sections on 'Academic Integrity', 'Generative Artificial Intelligence' and 'Referencing' in theAIB Style Guide.
If you are using data belonging to your organisation that is not in the public domain, you will need to complete anOrganisation consent form (.docx). If used, scan the completed form and include it as an appendix within your assessment submission.
Grading criteria and feedback
Your assessment will be marked according to theAssessment 1 rubric (.pdf).
Access your grade and individual feedback below once your OLF advises that grades have been released. Refer toWhere is my grade and feedback?for guidance.
Submission point
Submit the shareable Zoom link in the online text box
Submit your PowerPoint file (.pptx)
Due:Thursday, 15 August 2024, 11:55 PM
Weighting:65%Type:Operational improvement planning reportFormat:WrittenLength:3,000 words (+10%)
Subject Learning Outcomes
Demonstrate advanced understanding of operations management principles, frameworks, and contemporary topics.
Critically analyse and evaluate operations management issues.
Clearly, concisely, and credibly communicate operations management knowledge to others.
Apply relevant principles and frameworks to develop innovative and evidence-based solutions for complex operations management issues.
Task
Following your analysis inassessment 1, it is now time to think about how to take the operations into the next stage of the Hayes and Wheelwright Four Stage model, new vision and make it a means to deliver superior value to customers.
Overall, your report critically analyses and evaluates one process (or operation or supply network) in an organisation and proposes two well-justified recommendations for improvement. The organisation can be the one you worked on forassessment 1, or can be any other organisation from service, not-for-profit, public, manufacturing, etc. you are familiar with.
Procedure
Specifically, you need to:
Clearly describe the selected process (or operation or supply network) so that the reader can clearly understand it. Please ensure you present a process (or network) map to support your discussion. If the process is large, you may focus on only a part of it, i.e. delimit the scope.
Critically analyse and evaluate the selected process (or operation) using relevant operations management principles taught in anyTWOof the following topics:
Process positioning (Discussed in Week 3)
Process analysis (Discussed in Week 3
Supply chain management (Discussed in Week 4)
Lean synchronisation (Discussed in Week 4)
Digital transformation and Industry 4.0 (Discussed in Week 5)
Risk, resilience and opportunity management (Discussed in Week 6)
Based on your analysis and evaluation, propose and justify two recommendationsone for each selected topic.
Tie recommendations together using an updated process and/or network map showing how these can take the operations to the next stage of the Hayes and Wheelwright Four Stage model and achieve your new vision.
Requirements
The required word length for this assessment is3000 words(+ 10% before penalty applies).
In terms of structure, presentation and style you are normally required to use:
AIB standard report format. UseAssessment 2 template (.docx)AIB preferred Microsoft Word settings
author-date style referencing (which includes in-text citations and a reference list)
These requirements are detailed in theAIB Style Guide.
This assessment requires you to use a minimum ofsix (6)credible academic sources in addition to your textbook. You may also use the current company, industry, government and media sources to support your statements, but these will NOT count toward the minimum required credible academic sources for your assessment. Most web-based sources are not sufficiently rigorous and credible for academic assessments and will NOT count toward the minimum required credible academic sources for your assessment. For further guidance, refer toScholarly, academic & peer-reviewed journals.
You must appropriately acknowledge all sources of information in your assessment following theAIB Style Guide. This includes the use of Generative Artificial Intelligence tools, such as ChatGPT. See relevant sections on 'Academic Integrity', 'Generative Artificial Intelligence' and 'Referencing' in theAIB Style Guide.
If you are using data belonging to your organisation that is not in the public domain, you will need to complete anOrganisation consent form (.docx). If used, scan the completed form and include it as an appendix within your assessment submission.
Assessment Resources
The purpose of the example/s is to stimulate your critical thinking. Comments indicate areas of strength and opportunities for improvement for you to consider. However, the example does not provide a model answer. You must follow the assessment instructions with regard to content.
Assessment 2 Example (.pdf)Grading criteria and feedback
Your assessment will be marked according to theAssessment 2 rubric (.pdf).
Access your grade and individual feedback below once your OLF advises that grades have been released. Refer toWhere is my grade and feedback?for guidance.
7. Assessment Types
7.7 Oral presentations
This assessment format requires students to prepare a PowerPoint presentation and record themselves presenting using Zoom.
Presenting and speaking confidently are critical skills for successful communication, and AIB's oral presentations are designed to give you practice in developing these skills.
Purpose
A recorded oral presentation showcases your understanding and synthesis of the theories, frameworks, and business practices. It demonstrates your skills in communication and presenting to an audience, as well as your use of technology, critical thinking and professionalism.
Content Requirements
Please note that the following steps are for general guidance, andthe exact details of what is requiredin each subject oral presentation assessment will be outlined in your Subject Assessment area.
1. Prepare your PowerPoint presentation
Download the latest version of PowerPoint (Office365).
Design a PowerPoint presentation based on your assessment requirements. The recommended number of slides is nine (9).This includes your Title and References page.
You are required to include in-text referencing and a reference list. While academic communication can take a variety of forms, be it written, verbal or visual, each must include referencing. If you are using tables, refer to sections eight (8) and 11.11 of the AIB Style Guide.
If you use Generative AI prompts in the creation of your presentation, declare it on a slide according to section four (4) of the AIB Style Guide.
Important:Ensure your presentation isno longer than seven (7) minutes. After seven minutes, the presentation will not be marked.
2. Record your presentation using Zoom
Important:Recording on any platform other thanZoomwill not be marked, and you will receive a 0% grade. [In force from Term 3 2024].
Your presentation must be recorded using yourHYPERLINK "https://learning.aib.edu.au/mod/page/view.php?id=136675" o "Zoom@AIB" t "_blank"Zoom@AIBaccount.
You must present the PowerPoint slides in presenter mode, with the camera on and be in the video throughout your presentation.
Ensure you copy and submit the shareable Zoom link and upload the required supporting PowerPoint or document as specified by your assessment instructions.
Operations Management
AQF Level 8
[Student name]
[Student number]
[Title of assignment]
Word count: [insert word count here...]
Executive summary[ type text here ]
Table of contents
[update the ToC by right-clicking on the ToC and selecting Update field]
TOC o "1-3" h z u Executive summary PAGEREF _Toc155881232 h 11Introduction PAGEREF _Toc155881233 h 31.1[ Current Process and/or Network Map] PAGEREF _Toc155881234 h 31.2[Sub-Heading .] PAGEREF _Toc155881235 h 32[ Heading <Analysis Topic 1>.] PAGEREF _Toc155881236 h 32.1[. Sub-heading ] PAGEREF _Toc155881237 h 33[Heading <Analysis Topic 2>.] PAGEREF _Toc155881238 h 43.1[. Sub-heading ] PAGEREF _Toc155881239 h 44Recommendations PAGEREF _Toc155881240 h 44.1[. Sub-heading < Recommendation Topic 1>] PAGEREF _Toc155881241 h 44.2[. Sub-heading < Recommendation Topic 2>] PAGEREF _Toc155881242 h 44.3[. Sub-heading <New Process (Network) Map>] PAGEREF _Toc155881243 h 45[. Conclusion <Tie Recommendations Together>] PAGEREF _Toc155881244 h 4References PAGEREF _Toc155881245 h 5Appendix 1 [ Title of Appendix 1] PAGEREF _Toc155881246 h 6Appendix 2 [ Title of Appendix 2 ] PAGEREF _Toc155881247 h 7
Introduction[type paragraphs here]
[ Current Process and/or Network Map][type paragraphs here]
[insert current map here]
[Sub-Heading .][ Heading <Analysis Topic 1>.][ type paragraphs here ]
When using Tables and Diagrams customise and indicate source.
Table 1: [ Title of table ]
Source: [ explain where the data originally comes from; e.g. provide citation of Annual Report ...]
Figure 1: [ Title of figure ]
Source: [ explain where the data originally comes from; e.g. provide citation of Report ...]
[. Sub-heading ][ type paragraphs here]
[Heading <Analysis Topic 2>.][ type paragraphs here]
[. Sub-heading ][ type paragraphs here]
Recommendations
[. Sub-heading < Recommendation Topic 1>][ type paragraphs here]
[. Sub-heading < Recommendation Topic 2>][ type paragraphs here]
[. Sub-heading <New Process (Network) Map>][ type paragraphs here]
[insert new map here]
[. Conclusion <Tie Recommendations Together>][ type paragraphs here]
References[ type references here, in alphabetical order]
Appendix 1 [ Title of Appendix 1]
Appendix 2 [ Title of Appendix 2 ]Declaration (example) to include as an appendix to your assessment if you use Generative AI in your assessment otherwise delete.
I acknowledge the use of ChatGPT on [date] to [specific use].
The prompts used include [list of prompts].
The output from these prompts was used to [explain use].
