WESTERN SYDNEY UNIVERSITY
WESTERN SYDNEY UNIVERSITY
Mid-Term Examination Quarter 2, 2022
School of Business
STUDENT DETAILS
STUDENT SURNAME: STUDENT FIRST NAME: STUDENT ID: Unit Name (In Full): Logistics Processes in Enterprise Resource Planning
Unit Number: BUSM7059
Time Allowed: 90 minutes including the reading time of 10 minutes. You are required to submit Word Document with your answers by 7:40pm through Turnitin Link provided in vUWS.
Number of Questions:Five (5) short answer questions
Total Number of Pages:4 (Including exam cover sheet)
Teaching Academics:Dr Prem Samaranayake and Dr Rama K. Ramanathan
Exam Instructions
PLEASE READ CAREFULLY BEFORE PROCEEDING
Write your name and student number on the top of this examination paper and on ALL answer booklets.
This is a take home examination available online. There are five (5) questions in this exam. Of these 5 questions, you are required to answer ONLY four (4) questions of your choice. Type your answer in the provided textbox. The textbox will automatically resize as you type. The size of textbox under each question is not indicative of the length of your answer.
Clearly indicate which part of the question you are answering, by writing part number (e.g., a, b, c, etc.) before answering the particular part of the question number. Each question is indicated with allocated marks, totalling 100 marks.
This exam contributes 30% towards your total assessment.
Short Answer Questions (100 marks) Answer ONLY 4 Questions. Each question carries 25 marks.
Type your answer in the provided textbox. The textbox will automatically resize as you type. The size of this textbox is not indicative of the length of your answer.
Question 1
What are functional silos and how do they evolve in organizations? How can an organization reduce or eliminate the silo effect?
(10 marks)
How are transaction data created in an enterprise resource planning (ERP) system? Explain briefly situational data, with reference to a process step being executed in ERP (e.g. purchase order creation), and provide an example of each situational data category involved. Discuss briefly two types of reporting options available in ERP, identifying the key differences between the two types and providing an example of each from the procurement process.
(15 marks)
Question 2
Explain situations where decentralised, centralised, and hybrid purchasing organisations can be applied/adopted, in terms of key characteristics, advantages, and disadvantages of each situation, using examples including those we discussed in the class and/or by case studies illustrated in the textbook?
(13 marks)
What are the common movement types used in several logistics processes in ERP? Briefly explain each movement type in terms of a process step, central transaction document, and whether there is a physical movement or not in each movement type.
(12 marks)
Question 3
Experienced practitioners emphasize that, investing in an ERP system will not automatically enhance customer satisfaction through effective and timely order fulfillment. They point out that fundamental weaknesses in the order fulfilment process need to be first addressed.
Given the above statement, explain, giving reasons and simple illustrative examples, the importance of the following two stages of an order fulfillment process in enhancing customer satisfaction.
Order selection and prioritisation
Post-sales service
(Total of 10 marks; 5 marks per part)
In the SAP-ERP order fulfillment process, explain the meaning and importance of the following concepts/terms.
Triggers based on salesperson action
Partner function
Transfer order
(Total of 15 marks; 5 marks per part)
Question 4
Explain briefly why it is said that, In reality, sales and operations planning strategy will fall in between a level strategy where the production rate is constant and a chase strategy where the approach is responsive.
(10 marks)
A company has a steady regular production rate of 200 units a month. The forecast for the next 6 months is as follows.
Month 1 2 3 4 5 6
Forecast demand (units) 230 200 240 240 250 240
The cost of producing one unit by the company is $35. The maximum number of units that can be produced each month by working overtime is 20 units. If more are needed, their production can be outsourced as needed. The cost of overtime to make one unit is $70. The cost of outsourcing one unit is $80.
If the company decides to adopt a chase strategy what would be the total cost for the next 6 months. Marks will not be awarded unless the working and calculations are shown clearly.
(15 marks)
Question 5
What is a three-way match of invoice verification? What is its purpose? What transaction documents are involved in three-way match? Explain how any discrepancies of invoice verification step are managed in an ERP system environment, by identifying key attributes/fields of the material master for accepting and/or rejecting the invoice during this process step.
(12 marks)
Identify and explain briefly processes that trigger the procurement process in ERP, with reference to the link between the trigger and the first step of the procurement process. Explain how the goods receipt process step triggers other processes, in terms of what processes and master data are involved. What are the specific updates of master data and creation/updates of transaction documents in the goods receipt process step and their implication/s on other processes?
(13 marks)
END OF MID-TERM EXAMINATION PAPER
WESTERN SYDNEY UNIVERSITY
Mid-Term Examination Quarter 2, 2022
School of Business
STUDENT DETAILS
STUDENT SURNAME: STUDENT FIRST NAME: STUDENT ID: Unit Name (In Full): Logistics Processes in Enterprise Resource Planning
Unit Number: BUSM7059
Time Allowed: 90 minutes including the reading time of 10 minutes. You are required to submit Word Document with your answers by 7:40pm through Turnitin Link provided in vUWS.
Number of Questions:Five (5) short answer questions
Total Number of Pages:4 (Including exam cover sheet)
Teaching Academics:Dr Prem Samaranayake and Dr Rama K. Ramanathan
Exam Instructions
PLEASE READ CAREFULLY BEFORE PROCEEDING
Write your name and student number on the top of this examination paper and on ALL answer booklets.
This is a take home examination available online. There are five (5) questions in this exam. Of these 5 questions, you are required to answer ONLY four (4) questions of your choice. Type your answer in the provided textbox. The textbox will automatically resize as you type. The size of textbox under each question is not indicative of the length of your answer.
Clearly indicate which part of the question you are answering, by writing part number (e.g., a, b, c, etc.) before answering the particular part of the question number. Each question is indicated with allocated marks, totalling 100 marks.
This exam contributes 30% towards your total assessment.
Short Answer Questions (100 marks) Answer ONLY 4 Questions. Each question carries 25 marks.
Type your answer in the provided textbox. The textbox will automatically resize as you type. The size of this textbox is not indicative of the length of your answer.
Question 1
What are functional silos and how do they evolve in organizations? How can an organization reduce or eliminate the silo effect?
(10 marks)
How are transaction data created in an enterprise resource planning (ERP) system? Explain briefly situational data, with reference to a process step being executed in ERP (e.g. purchase order creation), and provide an example of each situational data category involved. Discuss briefly two types of reporting options available in ERP, identifying the key differences between the two types and providing an example of each from the procurement process.
(15 marks)
Question 2
Explain situations where decentralised, centralised, and hybrid purchasing organisations can be applied/adopted, in terms of key characteristics, advantages, and disadvantages of each situation, using examples including those we discussed in the class and/or by case studies illustrated in the textbook?
(13 marks)
What are the common movement types used in several logistics processes in ERP? Briefly explain each movement type in terms of a process step, central transaction document, and whether there is a physical movement or not in each movement type.
(12 marks)
Question 3
Experienced practitioners emphasize that, investing in an ERP system will not automatically enhance customer satisfaction through effective and timely order fulfillment. They point out that fundamental weaknesses in the order fulfilment process need to be first addressed.
Given the above statement, explain, giving reasons and simple illustrative examples, the importance of the following two stages of an order fulfillment process in enhancing customer satisfaction.
Order selection and prioritisation
Post-sales service
(Total of 10 marks; 5 marks per part)
In the SAP-ERP order fulfillment process, explain the meaning and importance of the following concepts/terms.
Triggers based on salesperson action
Partner function
Transfer order
(Total of 15 marks; 5 marks per part)
Question 4
Explain briefly why it is said that, In reality, sales and operations planning strategy will fall in between a level strategy where the production rate is constant and a chase strategy where the approach is responsive.
(10 marks)
A company has a steady regular production rate of 200 units a month. The forecast for the next 6 months is as follows.
Month 1 2 3 4 5 6
Forecast demand (units) 230 200 240 240 250 240
The cost of producing one unit by the company is $35. The maximum number of units that can be produced each month by working overtime is 20 units. If more are needed, their production can be outsourced as needed. The cost of overtime to make one unit is $70. The cost of outsourcing one unit is $80.
If the company decides to adopt a chase strategy what would be the total cost for the next 6 months. Marks will not be awarded unless the working and calculations are shown clearly.
(15 marks)
Question 5
What is a three-way match of invoice verification? What is its purpose? What transaction documents are involved in three-way match? Explain how any discrepancies of invoice verification step are managed in an ERP system environment, by identifying key attributes/fields of the material master for accepting and/or rejecting the invoice during this process step.
(12 marks)
Identify and explain briefly processes that trigger the procurement process in ERP, with reference to the link between the trigger and the first step of the procurement process. Explain how the goods receipt process step triggers other processes, in terms of what processes and master data are involved. What are the specific updates of master data and creation/updates of transaction documents in the goods receipt process step and their implication/s on other processes?
(13 marks)
END OF MID-TERM EXAMINATION PAPER
