Workplace Summary Assessment Task Report

Workplace Summary Assessment Task Report

Unit Code CHCDIS005 Unit Title Develop and provide person-centred services responses

Student Name: Date: Student declaration: I certify that this assessment is my own work, based on my personal study and /or research and that I acknowledge all material and sources used in the preparation of the assignment.

Student Signature/Initials: Student Instructions - Workplace Observation Assessment

As part of your assessment for this course, a Trainer will come and observe you demonstrating skills in the workplace that reflect elements and criteria of this course. Your Trainer will advise you of this requirement and organise a time with you to conduct this observation.

It is your responsibility during practical placement/workplace or at other times at your practical placement/workplace to ensure that your Workplace Supervisor completes all documentation prior to submission to your Trainer.

All Activities completed Please tick Workplace Supervisor Instructions - Workplace Supervisor Skills Observation

As part of students assessment for this unit they will be required to complete a series of activities and demonstrate skills outlined in the observation checklist. Your role is to observe students carrying out such activities and skills and provide feedback on their progress and any suggested improvements as a mentor.

Workplace Supervisor Name: Date: Workplace Supervisor declaration: The above represents my personal observations of the placement Student and/or comments provided to me by staff who have observed the student within a childcare setting.

Workplace Signature/Initials:

Workplace Supervisor Comments / Feedback

All areas must be completed before handing into administration

Performance Evidence has been demonstrated. Yes No Knowledge Evidence has been demonstrated. Yes No Has the assessment tool met required industry and training package requirements in its assessment of competency? Yes No Trainer / Assessor Comments / Feedback

Based on observation and reports of Workplace Supervisor the Student has satisfied requirements for this task Yes No Assessment Decision Satisfactory Not Yet Satisfactory Trainer / Assessor

Name: Date: Trainer / Assessor: I declare that I have conducted a fair, valid reliable and flexible assessment with this Student and I have provided appropriate feedback.

Trainer Signature/Initials:

ASSESSMENT TASK COVER SHEET ASSESSMENT TASK 4

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:Date of birth:Student ID:Unit:

CHCDIS005 Develop and provide person-centred service responses

Student to complete Assessor to complete

Assessment Task Resubmission?Y/N Student initials Sufficient/insufficient Date

Journal STUDENT DECLARATION

I declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: Student name:

Date:

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the students file with the evidence.

Assessor signature Assessor name:

Date:

ASSESSMENT TASK 4: JOURNAL

Task Summary:

You are required to document your activities when developing, reviewing and monitoring person-centred approaches.

What do I need in order to complete this assessment?

Access to clients and/or clients family members

Access to client documentation

Access to suitable facilities, documentation, equipment and resources

Access to your workplaces policies and procedures

Aces to your supervisor.

When do I do this task?

You will do this task in your own time, documenting your work experiences.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect or having insufficient detail, they give you feedback and talk to you about resubmission. You will need to fix the sections that were not correct/sufficient and resubmit.

Instructions:

You are required to complete the attached template as a record of your ability to develop, monitor and review person-centred approaches for clients.

Your activities in this regard must include:

discussion with the client, their family and/or their carer

developing person-centred strategies and approaches for the individual

organising suitable resources

maintaining client documentation

measuring the effectiveness of approaches used

observed client responses

communication with the support team

identifying areas for improvement.

You will need to fill out the template below as you undertake your work it should reflect at least 120 hours of direct support work.

You can refer to different clients (for example, you may have been in involved in the monitoring and review processes for a different client than the one whom you helped develop strategies for, or you may have assisted in developing strategies for more than one client) if so, identify them as Client 1, Client 2.

You will need to add extra rows to your table you can either complete the table using Microsoft Word (your assessor can give you a Word file with the table in it) or you can simply make copies of the table as you need extra space.

Below is guide as to what you need to include in each section of the template.

Remember to consider confidentiality and privacy do not include identifiable information about your client (for example, their name, names of their family members, etc.)

Developing approaches

Needs, goals, preferences what are the needs, goals and/or preferences of your client?

Approaches what person-centred approaches or strategies did you identify for this client?

Resources what resources were needed (including need for additional assistance from staff?

Stakeholders who was involved in planning these approaches/strategies?

Mode of communication how did you communicate and collaborate with others about the approaches/strategies (this can include the client, family, co-workers, etc.)

Supervisor your direct supervisors signature needs to go here

Date/time how long did you spend determining the approaches/strategies?

Monitoring and reviewing

Implemented approach what approach/strategy was implemented?

Client response how did the client respond?

Stakeholders who else was involved in reviewing the approaches/strategies used?

Community networks/services what services and networks were involved in this approach?

Barriers what barriers were involved that impacted on the approach

Areas for improvement what things did you identify that need changing?

Supervisor your direct supervisors signature needs to go here

Date/time how long did you spend reviewing and monitoring?

PORTFOLIO: DEVELOPING APPROACHES

Client (#) Needs, goals, preferences Approaches Resources Stakeholders Mode of communication Supervisor Date/time

HoursHoursHoursHoursHoursPORTFOLIO: MONITORING AND REVIEWING

Client Implemented approach Client response Stakeholders Community networks/services Barriers Areas for improvement Supervisor Date/Time

Hours

Hours

Hours

Hours

Hours

What do I need to hand in for this task? Have I completed this?

Your completed journal

ASSESSMENT TASK 5: WORKPLACE OBSERVATIONS

Task Summary:

There are two parts to this task:

Part A requires you to work with an individual and their family and/or carer to develop a person-centred approach.

Part B requires you to monitor and review the approach (this part may involve a different client to that chosen in Part A).

What do I need in order to complete this assessment?

Access to clients and/or clients family members

Access to client documentation

Client and/or family consent forms (attached)

Supervisor approval to work with the particular clients (attached)

Access to suitable facilities, documentation, equipment and resources

Access to your workplaces policies and procedures

Access to your supervisor.

When do I do this task?

You will do this task during your assessors workplace visit. There are two options to this:

Option 1: Two workplace visits, where you will do Parts A and B with the same client or

Option 2: One workplace visit where you will do Parts A and B with different clients.

Your assessor will discuss this with you and advise you of the most suitable option.

what do I need to do if I get something wrong?

If your assessor sees that you have not shown appropriate skills or knowledge, they will give you some feedback and you will need to do the specific task again.

Instructions:

Your assessor will come to your workplace to observe you doing two things:

Develop a person-centered approach by working with a client and their family and/or carer

Review and monitor responses to an implemented approach.

Note: You will need to choose two different clients if your assessor will be observing this task at the one workplace visit.

You will need to discuss the arrangements of this task with your assessor and supervisor to ensure that you can do this task during your assessors visit/s.

If the clients family is involved, you will need to ensure that the time of your assessors visit is suitable for them.

Part A: Develop a person-centred response

Your assessor will observe you as you work with a client (or their family and/or carer) to develop a person-centered approach.

You will be required to do the following:

Work effectively with the client and all members of their support team to develop an approach

Develop an approach suitable for the clients needs and preferences

Correctly complete all required workplace documentation

Organise any resources required

Seek help or advice from others in the workplace service as required

Following this observation you need to answer a set of questions that your assessor will ask you verbally

Your assessor will be looking to see that you:

Collaborate with the client (or their family and/or carer if applicable) to develop and implement a person-centred approach

For example: this will include communicating with each person in a professional manner; considering the information and requirements received from each member to implement into the approach and so on.

Communicate effectively with the individual, family and/or carer

For example: this will include communicating the needs of the client, asking appropriate questions; using appropriate listening skills; adjusting communication styles as required (for example, visual communication versus written/verbal); using appropriate level of language and grammar; showing empathy; clearly stating information; requesting confirmation that the client/family understands, etc.

Ensure the approach meets the individuals needs, rights, goals and preferences

For example: confirming with the client and members of the support team that the approach and goals are realistic, achievable and aligned with the clients needs, strengths and preferences; modifying aspects of the approach based on feedback, etc.

Accurately record client details, plans and future activities

For example: clearly completing all required documentation; taking notes about what is discussed; maintaining or updating client files or records (manually or electronically as per procedures), etc.

Organise required resources

For example: this might include contacting specific services to help put in place in the approach/plan (for example, organising client services, transport, additional staff) etc.

Identify the need to seek additional assistance from other workers where required

For example: being able to identify and refer instances where the client may require additional services outside of the students own scope, skills or qualification.

Part B: Monitor and review person-centred approaches and responses

For this part of the task your assessor will observe you reviewing and monitoring a person-centered approach and response. (This client may be different to the one you worked with in Part A.)

You will be required to:

Discuss findings and/or observations of the clients responses to the approach

Review with the client (or their family) if the approach was effective

Identify any areas that did not meet the clients needs or did not work

Plan future actions and steps for improvement

Review the approach in line with the services delivery

Follow all relevant workplace procedures.

Following this observation you need to answer a set of questions that your assessor will ask you verbally.

Your assessor will be looking to see that you:

Consult with the client (or their family and/or carer) when reviewing of the approach has been effective

For example: communicating with the client and family to review the clients needs and progress. The student must be able to demonstrate different communication mediums used in the consultation process (this might include phone calls, emails, face to face meetings/discussions).

Review the clients responses to the approach

For example: identifying the clients response to the approach and activities; re-evaluating the plan based on the success/ failure of the clients response or by referring to observations or feedback from the care team.

Identify and take action to improve the approach

For example: re-establishing actions/next steps in modifying the client approach, plan or strategy; defining new activities or modifying existing activities to better suit the clients needs and preferences.

Follow all relevant procedures in line with the services quality system and standards

For example: completing tasks and activities in line with workplace processes and procedures; ensuring high quality service is maintained at all times; working in a professional manner; referring to workplace documentation to ensure they are adhering to standards and protocols, etc.)

USE THESE FORMS IF THE CLIENTS ARE NOT ABLE TO GIVE PERMISSION

CHCDIS005 Assessment Task 5 Permission Form Client 1

Family member or carers approval

Dear

My name is

As part of my study I am required to work with a client with a disability to develop a person-centred approach.

I am asking your permission to work with

<insert client name> for this project.

This task will involve developing a person-centred approach:

Working effectively and professionally with the client and all members of their support team

Developing an approach suitable for the clients needs and preferences

Completing relevant workplace documentation

Organising required resources

Seeking assistance or advice from others as required.

I will be supervised at all times during this task.

I would welcome other family members participation in this project if you would like them to be involved.

Please sign below to show your agreement.

Name:

Signature Date:

Supervisors approval Client 1

I, ,

<Supervisors name> approve

<students name> to undertake this project with

<Clients name>.

Approval is dependent on the following conditions:

The student must be supervised at all times when working with the client.

The client or their family may request that this project be stopped at any point. In this case, other arrangements will be made in consultation with the student, the students assessor and myself.

Supervisors name:

SignatureDate:

CHCDIS005 Assessment Task 5 Permission Form Client 2

Family member or carers approval

Dear

My name is

As part of my study I am required to work with a client with a disability to develop a person-centred approach.

I am asking your permission to work with

<insert client name> for this project.

This task will involve reviewing and monitoring person-centred approach and response, including:

Discussing findings or observations of the clients responses to the approach

Reviewing the effectiveness of the approach with the client and/or their family or carer

Identifying areas of the approach that did not meet the clients needs

Planning future action and next steps to improve identified areas

Reviewing the approach in line with workplace service delivery

Following all relevant workplace procedures.

I will be supervised at all times during this task.

I would welcome other family members participation in this project if you would like them to be involved.

Please sign below to show your agreement.

Name:

Signature Date:

Supervisors approval Client 2

I, ,

<Supervisors name> approve

<students name> to undertake this project with

<Clients name>.

Approval is dependent on the following conditions:

The student must be supervised at all times when working with the client.

The client or their family may request that this project be stopped at any point. In this case, other arrangements will be made in consultation with the student, the students assessor and myself.

Supervisors name:

Signature Date:

USE THESE FORMS IF THE CLIENTS ARE ABLE TO GIVE PERMISSION

CHCDIS005 Assessment Task 5 Permission Form Client 1

Client approval

Dear

My name is

As part of my study I am required to work with a client with a disability to review and monitor person-centred responses.

I am asking for your permission to work with you for this project. The project will consist of developing a person-centred approach, including:

Working effectively and professionally with the client and all members of their support team

Developing an approach suitable for the clients needs and preferences

Completing relevant workplace documentation

Organising required resources

Seeking assistance or advice from others as required.

I will be supervised at all times during this task.

I would welcome your participation in this project.

Please sign below to show your agreement.

Name:

Signature: Date:

Supervisors approval Client 1

I, ,

<supervisors name> approve

<students name> to undertake this project with

<clients name>.

Approval is dependent on the following conditions:

The student must be supervised at all times when working with the client.

The client or their family may request that this project be stopped at any point. In this case, other arrangements will be made in consultation with the student, the students assessor and myself.

Supervisors name:

Signature: Date:

CHCDIS005 Assessment Task 5 Permission Form Client 2

Client approval

Dear

My name is

As part of my study I am required to work with a client with a disability to review and monitor person-centred responses.

I am asking for your permission to work with you for this project. The project will consist of reviewing and monitoring person-centred approach and response, including:

Discussing findings or observations of the clients responses to the approach

Reviewing the effectiveness of the approach with the client and/or their family or carer

Identifying areas of the approach that did not meet the clients needs

Planning future action and next steps to improve identified areas

Reviewing the approach in line with workplace service delivery

Following all relevant workplace procedures.

I will be supervised at all times during this task.

I would welcome your participation in this project.

Please sign below to show your agreement.

Name:

Signature Date:

Supervisors approval Client 2

I, ,

<supervisors name> approve

<students name> to undertake this project with

<clients name>.

Approval is dependent on the following conditions:

The student must be supervised at all times when working with the client.

The client or their family may request that this project be stopped at any point. In this case, other arrangements will be made in consultation with the student, the students assessor and myself.

Supervisors name:

Signature: Date:

What do I need to hand in for this task?

You do not need to submit anything for this task

Assessment Summary Sheet

Student Name: Trainer / Assessor Name: Qualification Code and Name CHC43015 Certificate IV in Disability

CHCDIS005 DEVELOP AND PROVIDE PERSON-CENTRED SERVICE RESPONSES

S* NS** Trainer Initials Date

Assessment Task 1: Written Questions

Assessment Task 2: Role Plays

Assessment Task 3: Case Study

Assessment Task 4: Journals

Assessment Task 5: Workplace Observation

Details of any reasonable adjustment applied The candidates overall result was: Competent Not Yet Competent

Feedback:

Candidate Signature:

I have been provided with feedback on the evidence I have provided. I have been informed of the assessment result and the reason for the decision.

You have the right to appeal this assessment decision. Date:Assessor Signature:

The candidate has been provided with feedback and informed of the assessment result and the reason for the decision.

Date:

-161925-272542000

STUDENT ASSESSMENT BOOKLETCHCLEG003 MANAGE LEGAL AND ETHICAL COMPLIANCE

Student First Name ______________________________________________________

Student Last Name _______________________________________________________

ASSESSMENT OVERVIEW

This Student Assessment Booklet includes all your tasks for assessment of CHCLEG003 Manage legal and ethical compliance.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 3 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment Task About this task

Assessment Task 1: Written questions Students must correctly answer all 17 questions to show that they understand the knowledge required of this unit.

Assessment Task 2: Case studies Students are to read four case studies and complete the questions for each.

Assessment Task 3: Project There are two parts to this assessment.

Part A: Students must develop an equal employment policy and answer a set of written questions.

Part B: Students are to answer a set of written questions.

Assessment Task 4: Project Students must complete multiple parts to demonstrate their ability to monitor compliance.

Part A: Students will be given a scenario and they must identify the breach of compliance. They must then identify and report on the corrective action to be taken.

Part B: Students must maintain knowledge of current and emerging legal and ethical issues by researching legal information about the breach of compliance identified from the scenario.

Part C: Students must then update relevant policy document to reflect legal research around the breach of compliance.

Part D: Students will then meet with employee to share policy updates and legal research. This part will be executed as a role play simulation.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.

Make sure you photocopy your written activities before you submit them your assessor will put the documents you submit into your student file. These will not be returned to you.

Assessment appeals

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

Assessment plan

The following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency in this unit.

Your assessor will provide you with the due dates for each assessment task. Write them in the table below.

Assessment Requirements Due date

Written questions Case studies Project Project Agreement by the student

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.

Have you read and understood what is required of you in terms of assessment?

Yes

No

Do you understand the requirements of this assessment?

Yes

No

Do you agree to the way in which you are being assessed?

Yes

No

Do you have any special needs or considerations to be made for this assessment? If yes, what are they?

Yes

No

Do you understand your rights to appeal the decisions made in an assessment?

Yes

No

Student name:

Student signature Date:

Assessor name:

Assessor signature Date:

ASSESSMENT TASK COVER SHEET ASSESSMENT TASK 1

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:Date of birth: Student ID: Unit:

CHCLEG003 Manage legal and ethical compliance

Student to complete Assessor to complete

Assessment Task Resubmission?Y/N Student initials Sufficient/insufficient Date

Written questions STUDENT DECLARATION

I declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature Student name:

Date:

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the students file with the evidence.

Assessor signature Assessor name:

Date:

ASSESSMENT TASK 1: WRITTEN QUESTIONS

Task summary:

This is an open book test you can use the Internet, textbooks and other documents to help you with your answers if required.

You must answer all 17 questions correctly.

Write your answers in the space provided.

If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.

You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

Access to textbooks and other learning materials.

Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

You will do this task in your own time.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Question 1

Gilly has been asked to write a set of policies and procedures for records management in his workplace.

He has been asked to make sure he complies with AS/ISO 15489.

Gilly has no idea of what AS/ISO 15489 is, so he decides to ask you about it.

What is AS/ISO 15489? How does it relate to legal and ethical compliance for the implementation of policy and procedures?

Question 2

Gilly is also asked to make sure that the records management policies and procedures comply with the Australian Privacy Principles (APP).

What are the APP and what do they cover?

Question 3

Harry has been abusing prescription drugs.

He is not at imminent danger to himself or to others, but his mother is worried about him.

His mother tries to get him admitted to rehab, but she is told that Harry will need to give informed consent to receive treatment.

Why is this so? Provide an example to explain informed consent.

Question 4

Nathan is a youth disability worker. He has been working as Gillians carer for some time now.

Recently Nathan has been spending more time with Gillian than with other clients.

One day Nathan suggests to Gillian that she come to his house to watch a movie. Gillian does not want to do this, as the other clients are starting to talk about her and Nathan.

Nathan tells her not to worry about it, and to make sure she comes around to his place tonight otherwise he will tell his supervisor that she has been smoking marijuana.

Gillian feels that she has to go because she is scared to get in trouble.

Review the Australian Community Workers Association Code of Ethics at the website:

http://www.acwa.org.au/course-accreditation/codeofethics.pdf

Based on what you have read, what principle is Nathan contravening?

Question 5

Heidi manages a team of four community services workers.

Each staff member has recently obtained their Certificate IV in Community Services. Heidi has the Diploma of Community Services.

One of her staff asks Heidi if she can join a network group that is discussing the implementation of new government initiatives.

Heidi replies, No, you have your Certificate IV you dont need any more professional development for at least four years.

Heidi clearly does not believe in continuing professional development. What significant difficulties is this attitude going to cause in Heidis work team?

Question 6

Provide three examples of how client information should be protected in the workplace.

1. 2. 3. Question 7

Abha has a staff training session to run today. While she is setting up, she sees that there are bare wires protruding from the wall.

When she brings it to the attention of her supervisor, she is told, Oh yes I meant to tell you about that. Tell everyone to stay away from the wires so they dont get electrocuted. The electrician is coming this afternoon around 2.30. He said it will only take about 10 minutes to fix the wires.

It is 8.55am and the training is due to start at 9.15.

People are starting to filter in. There is no other training room available.

What is Abhas duty of care to those attending her session? What should she do?

Question 8

What is the Universal Declaration of Human Rights? Who uses it?

Is the Universal Declaration of Human Rights legally binding?

Question 9

Majd has just been recruited to work at the local neighbourhood house. He will be working with children with disabilities.

He has presented his police check but hasnt yet obtained his Working with Children Check.

Majd is well known to the coordinator of the neighbourhood house as they live next door to each other. The coordinator knows that Majd has children and looks after them well.

The coordinator asks Majd to run the childrens program today.

What two Acts has the coordinator breached?

1. 2. Majd is anxious to please on his first day of work but knows he cant lawfully work with children until his Working with Children Check is completed.

But he doesnt want to lose his job on the first day!

What should Majd do?

Question 10

Briefly describe the meaning and purpose of a workplace audit.

Question 11

Millicent is the coordinator of the Blinkinsville Neighbourhood House Coordination Program (NHCP) in Victoria.

The NHCP is funded by the Victorian Government and recurrent funds are provided each year to provide community development activities.

Locate the current program guidelines and neighbourhood house sector information guide for the Neighbourhood House Coordination Program in Victoria.

What are four general requirements for neighbourhood houses that receive NHCP funding?

1. 2. 3. 4. What may happen if any of these general conditions are not complied with?

Question 12

Bridgette is the only female out of seven workers in her unit and is being harassed by her colleagues.

They constantly make jokes and comments about her being a female and about the quality of her work. They say that she is not good at her job as she is a female and all the male clients make sexualised comments about her.

They also say she would not be strong enough to defend herself if one of the clients was to assault her.

When an opportunity comes up for Bridgette to take on a project planning a new unit, she is told not to attempt to apply for it she is a woman and would not be able to understand the need of the all-male clients.

What legislation is being breached in this scenario?

Write a step-by-step complaints management process that Bridgette could follow if she wanted to formally lodge a complaint

Who could Bridgette talk to so she can get some reliable advice about this issue? List four sources.

1. 2. 3. 4. Question 13

Claire is the safety officer in her workplace. She is doing an audit of the first aid kits in the workplace and uses the First aid in the Workplace Compliance Code (edn 1 September 2008) Worksafe Victoria.

Claire accessed this document at https://www.worksafe.vic.gov.au/__data/assets/pdf_file/0003/8706/First_aid_CC.pdfThe Centre is considered to be low risk and has 24 employees.

Claire finds there is one first aid kit in the workplace.

The first aid kit is kept in a large steel container, which is locked. The key is held by the first aid officer.

There are no markings on the container.

Claire checks the contents of the first aid kit and finds three things missing against what is prescribed in the Code of Practice.

The contents of the kit include:

basic first aid notes

disposable gloves

individually wrapped sterile adhesive dressings

sterile eye pads (packet)

sterile coverings for serious wounds

safety pins

small sterile unmedicated wound dressings

medium sterile unmedicated wound dressings

large sterile unmedicated wound dressings

non-allergenic tape

rubber thread or crepe bandage

scissors

tweezers

sterile saline solution

plastic bags for disposal.

Are there sufficient first aid kits for this workplace? Explain your answer.

There are two things that Claire finds about the container of the first aid kit that do not comply with the Code. What are they?

1. 2. What three items are missing from the first aid kit?

1. 2. 3.

Question 14

Mr Johnson is 75 years old and has multiple sclerosis.

His doctor has advised his daughter, Ellen, that she should consider moving him into a care facility where he can be monitored on a daily basis.

Ellen suggests this as an option to her father, however he is adamant that he can continue living in his own home with some support. Mr Johnson feels strongly about his decision and refuses to change his mind.

Ellen is not comfortable with her fathers decision and advises his doctor that he will move into the recommended facility the following Friday.

On the Friday morning Mr Johnson is taken unwillingly to the care facility.

Would you consider Ellens choices unlawful? Explain your answer.

Question 15

What is the purpose of public liability insurance?

What is the purpose of workers compensation?

Question 16

Explain the role of each of the following:

Australian Human Rights Commission Fair Work Commission The Victorian Charter of Human Rights and Responsibilities The Australian Charter of Healthcare Rights Australian Government Department of Human Services The Australian Services Union Question 17

All workers are required model ethical behaviour in their own work.

Imagine you are a newly qualified community services worker, list four ways that you plan to do this.

1. 2. 3. 4.

Question 18

Maria is the newly appointed manager of an aged care facility. She is wondering what steps she and her colleagues could take to make sure that her organisations accreditation is maintained and updated.

What advice would you give Maria in this situation?

What do I need to hand in for this task? Have I completed this?

Your answers to each question

ASSESSMENT TASK COVER SHEET ASSESSMENT TASK 2

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:Date of birth:Student ID:Unit:

CHCLEG003 Manage legal and ethical compliance

Student to complete Assessor to complete

Assessment Task Resubmission?Y/N Student initials Sufficient/insufficient Date

Case study 1 Case study 2 Case study 3 Case study 4 STUDENT DECLARATION

I declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature Student name:

Date:

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the students file with the evidence.

Assessor signature Assessor name:

Date:

ASSESSMENT TASK 2: CASE STUDIES

Task summary:

You are to read the case studies and complete the questions that follow.

What do I need in order to complete this assessment?

Access to textbooks and other learning materials

Access to a computer and the Internet (if you prefer to type your responses).

When do I do this task?

You will do this task in your own time.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Case Study 1: Prasad moves to Australia

Prasad recently joined SupportKids, taking on the role of the team leader.

Prasad has recently moved to Australia from India. He was very pleased that his experience with children with disabilities in India has been recognised and he could get employment in a team leaders role.

Prasad had been employed in India for over 15 years, during which time he had campaigned for the rights of children and people with disabilities. Prasad was known to be a skilled and dedicated worker.

After settling into his new role, Prasad noticed some of his team members making quiet jokes when he was around the office. Some would giggle or quietly laugh when he would speak and do silent movements ridiculing his natural gestures.

During lunch times, Prasad overhead some of the team mention his name and put on an Indian accent during their conversation. This happened more obviously when Prasad was giving the team updates during their weekly catch ups.

Furthermore, one of the team members, Ben, would send regular emails to the rest of the team with jokes and comical images about the Indian culture. When Prasad attempted to ignore these jokes about him, he also noticed the responsiveness of his team decline. They were not supportive of his requests and lacked the team cooperation and loyalty that he needed to get tasks done.

Prasad began to lose his confidence with his new role and team leadership. He felt humiliated because of his culture and ethnic background, and he could not understand why his team were not as welcoming as he expected. They did not make him comfortable in his position as their team leader.

Eventually Prasad withdrew his interaction with the team over time, cancelling meetings and confining his communication to emails rather than face-to-face discussion.

The jokes about Prasad failed to cease and became targeted at his withdrawn behaviour. He became agitated and depressed until he completely withdrew himself from the workplace and ceased working due to increasing stress.

Prasad was also homesick, as all of his family and friends resided back in India.

What legislation or standards does this situation breach? Provide an explanation to support your answer.

Describe the implications (risks, consequences, penalties) that could arise to both employee and employer as a result of this situation.

Describe the responsibilities of Prasad, the work team and management

Imagine you were the manager. Explain how you would respond to this situation if this occurred at your workplace. Include reference to legal compliance, policies and procedures, training requirements, monitoring and compliance review and assessment.

What do I need to hand in for this task? Have I completed this?

Your answers to this case study

Case Study 2: Kelly and Thomas on night shift

Kelly has just completed her Certificate IV in Community Services and is very pleased to be given a job working as a residential care worker.

Kelly enjoys the work and finds the house supervisor to be very helpful in teaching her the ropes.

After a few months, the house supervisor advises Kelly that he will be placing her on night shift with the other night worker Thomas.

Kelly is a bit uncomfortable about working with Thomas, especially during the night, but she appreciates the responsibility of working nights. The shift penalties also mean more money in her pay.

When Kelly starts working with Thomas, he casually questions her about her personal life. He asks her questions about whether she has a boyfriend and about her first time sexual encounter.

Kelly finds this intrusive as she has never been asked these type of questions by anyone else in a workplace. But she thought this might just be Thomas trying to be friendly and make an effort to get to know her better.

Kelly has a strong commitment to her job and a loyalty to do her best for her clients.

Thomas begins to give Kelly compliments on how she dresses and presents herself, most especially when she wears a skirt. He makes comments like, If I wasnt already married and I was your age I would be all over you by now!

Kellys discomfort around Thomas grows when he starts to read sexually explicit content in magazines that they confiscate from their clients. He also shows her pornography on the Internet, saying that he has caught the clients accessing it.

One night when all the clients were in bed asleep, Thomas asks her to have sex with him.

Kelly calls the on-call manager, saying she is sick and needs to leave her shift immediately.

She never returns to work.

What Commonwealth legislation does this situation breach? Provide an explanation to support your answer.

Describe the implications (risks, consequences, penalties) that could arise to both Kelly, Thomas and the employer as a result of this situation.

Describe the responsibilities of Kelly, Thomas and the employer.

Imagine you were the manager. Explain how you would respond to this situation if this occurred at your workplace. Include reference to legal compliance, policies and procedures, training requirements, monitoring and compliance review and assessment.

What do I need to hand in for this task? Have I completed this?

Your answers to this case study

Case Study 3: Helping out a friend

Thomas is suspended from work and a disciplinary investigation process is in progress.

Thomas calls, Ben, who works in the organisations HR department.

Ben is a friend of his from years ago. They used to play football together and often go out for drinks on Thomass nights off. They arrange to meet at the pub that night.

Thomas buys Ben a beer and fills him in on what has happened he has been wrongfully suspended from work! According to Thomas, Kelly has thrown herself at him during night shift and when he threatened to report her, she got in first and said it was him who assaulted her!

Ben had heard something about the suspension and was very glad to hear that his friend was not in the wrong.

Thomas asks Ben if he could get the disciplinary file out of the HR Managers office and photocopy it for him so he knows what is happening in the investigation. This will help him as he will be able to see Kellys statement and what the investigator has said in the report.

He needs the information before he goes in front of the investigation committee next week.

If Ben can get the report, Thomas promises that he will never tell anyone.

Ben feels sorry for his friend and the next day he works back late. He finds the HR Managers office key and borrows the file. He makes a copy.

On his way home he drops in at the pub and gives Thomas the photocopies. Ben cant believe the lies that Kelly has told about Thomas in her statement he feels really sorry for his friend as it looks like it will just be Kellys word against his, and everyone knows that the female is always believed over the male in a sexual assault case!

Thomas buys Ben another drink. Cheers, Thomas says as they clink bottles. Thomas grins widely.

What legislation, Acts or codes does this situation breach? Provide an explanation to support your answer.

Describe the implications (risks, consequences, penalties) that could arise to both Thomas, Ben, Kelly and the employer as a result of this situation.

Describe the responsibilities of Ben, the HR manager and the employer.

Imagine you were the manager. Explain how you would respond to this situation if this occurred at your workplace. Include reference to legal compliance, policies and procedures, training requirements, monitoring and compliance review and assessment.

What do I need to hand in for this task? Have I completed this?

Your answers to this case study

Case Study 4: Revising a procedure

Jenny works in the administration department of your organisation. Jennys department is responsible for ordering and storing stationery.

The procedure for receiving orders of stationery at the centre reads as follows:

SAFE WORK PROCEDURE DELIVERIES AND STORAGE OF STATIONERY

The administration staff will be responsible for accepting and storing stationery orders.

Procedure:

When stationery orders are delivered, check the content of the delivery to ensure it matches the delivery docket.

Sign the delivery companys documentation.

Immediately move stationery received into the storeroom.If the box is too heavy, ask another worker to assist with moving the box.

Unpack the stationery and store it as follows:

Small items for everyday use store on low and middle shelves.

One box of photocopy paper to be split into individual reams and stored on easy to reach shelf.

Remainder of boxes of photocopy paper to be stored (in boxes) on top shelf.

Staff must use the ladder provided to lift the boxes onto the top shelf.

Yesterday Jenny received a large order of stationery.She was busy with other work so she asked Martin to help her so she could get through it faster.

One of the boxes was very heavy, so Martin said he would move it to the storeroom. Jenny offered to help, but he said he was fine. Unfortunately Martin tripped over his own feet when he was moving the box and fell down the small step that led into the storeroom.

He had to be taken to hospital he had fractured his wrist.

After all the drama of Martins accident died down, Jenny decided to put all the stationery away herself.

She had almost got everything done, but the last items were six boxes of photocopy paper.Jenny used the ladder as instructed by the procedures to put the boxes on the top shelf.By the time she got to the fourth box she was exhausted it was hard work lifting boxes up a ladder!

Just was she was about to put the box on the shelf, her foot slipped on the ladder step. She fell onto the floor thankfully the box did not hit her! However, Jenny still ended up with cuts on her leg from the metal ladder, and lots of bruises and a very sore ankle and arm.

Naomi is the new manager of the organisation. She has been on the job for not even two weeks. She is horrified that two accidents could occur on the same day, and in the same place.

Naomi investigates the incident and when she reads the procedure she is shocked at the manual handling processes that staff are being advised to carry out.She is surprised there hasnt been more serious accidents.

She knows the procedure must be fixed immediately!

Revise the neighbourhood centres procedure so it correctly advises staff how to use safe manual handling procedures. You may like to refer to the Code of Practice for Manual Handling for your state or territory.

For example: Code of Practice for Manual Handling No 25, Worksafe Victoria, April 2000 http://www.worksafe.vic.gov.au/__data/assets/pdf_file/0003/9426/COP25_manualhandling.pdf Suggest three other actions that Naomi could take to make the storage process safer.

1. 2. 3. What do I need to hand in for this task? Have I completed this?

Your answers to this case study

ASSESSMENT TASK COVER SHEET ASSESSMENT TASK 3

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:Date of birth:Student ID:Unit:

CHCLEG003 Manage legal and ethical compliance

Student to complete Assessor to complete

Assessment Task Resubmission?Y/N Student initials Sufficient/insufficient Date

Project STUDENT DECLARATION

I declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature Student name:

Date:

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the students file with the evidence.

Assessor signature Assessor name:

Date:

ASSESSMENT TASK 3: PROJECT

Task summary:

There are two parts to this assessment:

Part A: You must develop an Equal Employment policy and answer a set of written questions.

Part B: You are to answer a set of written questions.

Part A: Equal Opportunity Policy

What do I need in order to complete this assessment?

The Equal Opportunity Policy template (provided at the end of this task)

Access to the Internet (for conducting online research)

Access to a computer (if you prefer type out your answers)

Access to your workplaces workplace policies and procedures.

When do I do this assessment?

You will do this task in your own time.

what do I need to do if I get something wrong?

If your assessor identifies that you have not completed all parts of the template, you will be given an appropriate time in which to resubmit.

Instructions:

Review the Equal Opportunity Policy template on the next page.

Research your workplaces policies, procedures, codes and other relevant documentation to guide you in filling out the template.

Complete all sections of the template, writing in a clear, professional manner. Remember to use your own words when filling out the template do not copy from existing documentation.

Policy title: Document owner: Approved by: Date approved: This policy covers the following:

Scope

Objectives

Company values and commitment

Key terms and definitions

Rights and responsibilities

Related policies and procedures

Key contacts

Implementation

Training and certification

Complaints procedure

Policy review

Document control.

Scope

(Provide an overview of who and what the policy covers.)

Objectives

(Provide a description of the policys goals and aims.)

Values and commitment

(Provide a description of the workplace's values and commitments.)

Terms and definitions

(Provide a description of key terms and definitions used in the policy, ie a glossary.)

Rights and responsibilities (staff)

Rights and responsibilities (managers)

Key contacts and external organisations

(List relevant key contacts that is, individuals, groups or departments who could be approached by staff in relation to issues, concerns or breaches of any area of this policy)

Implementation and training

(Provide an overview of how the policy would be implemented.)

Training and assessment

(Provide an overview of the training requirements, including assessment.)

Complaints procedure (informal and formal)

(Provide an overview of the complaints management procedure.)

Policy review and update

(Provide an overview of how the policy will be reviewed.)

Related Acts, Standards and Regulations

(List related Australian state and Commonwealth legislation, standards and Acts)

Document management

(Provide an outline of how the document will be maintained and controlled.)

Part B: Written questions

What do I need in order to complete this assessment?

Access to a computer (if you prefer type out your answers).

When do I do this assessment?

You will do this task in your own time.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Instructions:

Answer the following questions.

What are the objectives of the Equal Opportunity Act 2010?

Under the Equal Opportunity Act 2010, what is it considered unfair to discriminate against? List at least 10 things.

When developing a workplace policy, why is it important to establish a working group? Who should be a part of this group?

Provide three ways that your workplace monitors and reviews its policies. How often are these policies reviewed?

Provide an example of how your workplace is proactive in maintaining and sharing updates in policy and compliance.

List at least five other policies in your workplace.

From the five workplace policies listed at question 6 above, pick one and answer the following questions based on your own experiences at work.

What policy have you chosen?

How have you been exposed to the policy?

What Acts underpin this policy?

Who was involved in implementing the policy?

How was the policy communicated to you?

What type of training was involved?

List at least three implications of breaching the policy.

1. 2. 3. How does your workplace monitor and/or review this particular policy?

What do I need to hand in for this task? Have I completed this?

A completed Equal Opportunity policy (Part A)

Answers to the written questions (Part B)

ASSESSMENT TASK COVER SHEET ASSESSMENT TASK 4

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:Date of birth:Student ID:Unit:

CHCLEG003 Manage legal and ethical compliance

Student to complete Assessor to complete

Assessment Task Resubmission?Y/N Student initials Sufficient/insufficient Date

Project STUDENT DECLARATION

I declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature Student name:

Date:

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the students file with the evidence.

Assessor signature Assessor name:

Date:

ASSESSMENT TASK 4: PROJECT

Task summary:

There are four parts to this assessment:

Part A: Students will be given a scenario and they must identify the breach of compliance. They must then identify and report on the corrective action to be taken.

Part B: Students must maintain knowledge of current and emerging legal and ethical issues by researching legal information about the breach of compliance identified from the scenario.

Part C: Students must then update relevant policy document to reflect legal research around the breach of compliance.

Part D: Students will then meet with employee to share policy updates and legal research. This part will be executed as a role play simulation.

Instructions to students:

Part A: Identify Compliance Breach and Report on Corrective Action

What do students need in order to complete this assessment?

Access to a computer, printer, Internet and email software.

Access to Microsoft Word or a similar program.

Access to typical policies and procedures for privacy and confidentially obligations in a residential aged care facility.

When and where do students need to this assessment?

Students will do this task in their own time

Provide students with the due date for this assessment so they can write it in their Student Assessment Booklet.

What do students have to submit for this assessment?

A completed Equal Opportunity policy.

Answers to the written questions.

Instructions:

Read the scenario and answer the questions that follow.

Scenario: You have been appointed as the new manager of Gardenville Disability Support Services. Over the past month, you find out that an administrative worker at your facility has been accessing a clients medical records in order to find out about treatment and progress. You have been told that the employee Clare who accessed the records is a family friend of the client and did this as she wanted to be able to speak with the clients family about his progress and give the family regular up-dates. When questioned Clare said that she was not aware that this was a breach in client confidentiality and disclosure, and she had not received a copy of these policies when she commenced employment This matter requires your immediate attention.

Using the scenario presented, identify the breach of compliance that has occurred

Explain how and to whom you would report the breach.

Identify three actions you would implement to manage the breach of compliance.

Identify two methods of monitoring you will implement in order to monitor the effectiveness of the above actions.

Briefly explain how breaches of compliance can affect a Disability Services ability to maintain accreditation. For example, noncompliance when identified during a quality assessment at the service.

Part B: Research Legal Information About the Breach of Compliance

What do students need in order to complete this assessment?

Access to a computer, printer, Internet and email software.

Access to Microsoft Word or a similar program.

Access to typical policies and procedures for privacy and confidentiality obligations in a residential aged care facility.

When and where do students need to this assessment?

Students will do this task in their own time

Provide students with the due date for this assessment so they can write it in their Student Assessment Booklet.

Instructions:

Research legal information

This section requires you to research relevant legal information. You must familiarise yourself with legal information about the area of legal compliance that was breached as per your response in PART A. You will conduct this research as you will be required to up-date Gardenvilles Privacy Policy during PART C of this assessment task.

You must provide a brief overview (dot-points) in relation to privacy, confidentiality and disclosure of client information as researched from the below sources.

Please provided references, such as websites or textbooks for your work to clearly show that you have research legal information.

You may use the rights and principles expressed in the following:

National Standards for Disability Services.

Privacy Act (1988) and Australian Privacy Principles (APP)

Part C: Update Policy Document to Reflect Legal Research

What do students need in order to complete this assessment?

Access to a computer, printer, Internet and email software.

Access to Microsoft Word or a similar program.

Access to typical policies and procedures for privacy and confidentiality obligations in a residential aged care facility.

Policy Template

The template listed above has been provided as a Microsoft Word document. Keep a copy of the original file as a master.

When and where do students need to this assessment?

Students will do this task in their own time

Provide students with the due date for this assessment so they can write it in their Student Assessment Booklet.

What do students have to submit for this assessment?

Updated Policy Document Template (Student has completed relevant modifications)

Instructions:

Using information from research undertaken during PART B, update the policy template document as provided. Consider the compliance breach as well as areas of privacy, confidentiality and disclosure and make sure that the updated policy now covers these areas of compliance. Highlight your changes and additions to the document.

You must disseminate the updated policy immediately to all staff members. You will complete this task by writing an email to all staff that indicates the importance of the policy, highlights the changes and impresses a sense of urgency and importance. For example: all staff must read the attached policy immediately. Ensure you attach the policy document to the email.

Note: for the purpose of assessment you will send the updated policy document to your assessor via email.

Part D: Share Policy Updates and Legal Research

What do students need in order to complete this assessment?

Your assessor who will play the role of the employee.

Access to legal research as per PART B.

Access to updated policy document template as per PART C.

Access to a meeting room environment, for example: table and two chairs.

When and where do students need to this assessment?

Students will do this task in their own time

Provide students with the due date for this assessment so they can write it in their Student Assessment Booklet.

Instructions:

Read the updated scenario and complete the tasks that follow.

Scenario: Your new role as manager of Gardenville Disability Support Services is going along well. There have been no new compliance breaches. You have decided to meet face-to-face with Clare the employee as you want to explain the updated policy and relevant legislation in person. You also want to schedule a review meeting with this Clare in a months time.

Employee meeting (role play)

For this task you will complete a role play simulation with your assessor. Your assessor will play the role of the employee and you will play the role of the manager. The purpose of this role play is to share information and proactively engage in the process of review and improvement.

In order to prepare for the meeting, you will need to make sure that you have your updated policy document and legal research. You will need to bring these documents to the meeting.

During the role play meeting you will take the employee through the updated policy document. Pointing out the changes that your made and why you made these changes. You will point out relevant legislation and its importance in the employees day-to-day work role.

During the role play, your assessor will be looking to see that you can:

Point out the changes made to the policy document.

Specify legal research to support changes made.

Explain why the changes were made.

Specify consequences of non-conformance.

Make a follow-up meeting in a months time.

-161925-272542000

STUDENT ASSESSMENT BOOKLETCHCDIS002 FOLLOW ESTABLISHED PERSON-CENTRED BEHAVIOUR SUPPORTS

Student First Name: __________________________________________________________

Student Last Name: __________________________________________________________

ASSESSMENT OVERVIEW

This Student Assessment Booklet includes all your tasks for assessment of CHCDIS002 Follow established person-centred behaviour supports.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 4 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment Task About this task

Assessment Task 1: Written questions You must correctly answer all 25 questions to show that you understand the knowledge required of this unit.

Assessment Task 2: Role play You are undertake a role play using a video on self-injury as guidance.

Assessment Task 3: Case study You are to review a sample behavioural support plan and answer a set of questions.

Assessment Task 4: Journal You are to record and develop journal reports on three different clients in your workplace.

Supporting resources

You may like to look at the following websites, books and documents for more information about the topics related to this unit:

Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.

Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.

Make sure you photocopy your written activities before you submit them your assessor will put the documents you submit into your student file. These will not be returned to you.

Assessment appeals

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

Agreement by the student

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.

Have you read and understood what is required of you in terms of assessment?

Yes

No

Do you understand the requirements of this assessment?

Yes

No

Do you agree to the way in which you are being assessed?

Yes

No

Do you have any special needs or considerations to be made for this assessment? If yes, what are they?

Yes

No

Do you understand your rights to appeal the decisions made in an assessment?

Yes

No

Student name:

Student signature: Date: _______________________

Assessor name:

Assessor signature: Date:

ASSESSMENT TASK COVER SHEET ASSESSMENT TASK 1

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:Date of birth:Student ID:Unit:

CHCDIS002 Follow established person-centred behaviour supports

Student to complete Assessor to complete

Assessment Task Resubmission?Y/N Student initials Sufficient/insufficient Date

Written questions STUDENT DECLARATION

I declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signatureStudent name:

Date:

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the students file with the evidence.

Assessor signature: Assessor name:

Date:

ASSESSMENT TASK 1: WRITTEN QUESTIONS

Task summary:

This is an open book test you can use the Internet, textbooks and other documents to help you with your answers if required.

You must answer all 25 questions correctly.

Write your answers in the space provided.

If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.

You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

Access to textbooks and other learning materials.

Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

You will do this task in your own time.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Question 1

Provide three types of legislation both on a national level and within your state that is related to protecting human rights in disability services.

Your states legislation:

Act 1: Act 2: Act 3: Commonwealth legislation:

Act 1: Act 2: Act 3:

Question 2

Identify the six National Standards that apply to disability service providers.

1. 2. 3. 4. 5. 6. Question 3

Marty is 53 years old and suffers from quadriplegia. He lives in a state government-funded group home and spent days with an undiagnosed broken left leg.

Due to his condition, he was not able to verbally communicate his levels of pain and symptoms, including a protruding bone that went unnoticed by the staff on duty.

After two days a staff member raised concerns to management; however, they decided it was best to wait until the next day to contact a doctor for treatment.

Did the staff exercise their duty of care? Explain your answer.

Question 4

The staff always have trouble with Jodie when it comes to taking her medications, as she becomes physically challenging towards staff on duty.

Jodie has an intellectual disability and tends to become irritable quite frequently.

To teach her a lesson, a staff member punches her and pushes her into a garage for acting up and refusing to take her medication.

Jodie was locked in the garage for nearly 24 hours with nothing but a bucket for a toilet, before they let her back inside.

Is this a case of abuse? Explain your answer

Question 5

What are the three types of constraints in the Leisure Constraints Model? How does this impact individuals living with a disability?

1. 2. 3.

Question 6

What is the UNCRPD? What is its purpose?

Question 7

Describe each of the following articles in the UNCRPD.

Article 19 Article 20 Article 23 Article 25 Article 27

Question 8

How does the Disability Act 2006 provide support for:

People with a disability?

Disability services?

Question 9

Identify at least five sociodemographic characteristics of prisoners with an intellectual disability.

1. 2. 3. 4. 5. Question 10

Explain why individuals with a disability are often socially devalued.

Question 11

What is the social model of disability?

Question 12

What is the danger of being overprotective as a disability support worker? How does this impact an individuals dignity of risk?

Question 13

Explain the why Positive Behaviour Support (PBS) is an effective approach for managing behaviours of concern.

Question 14

What are some common immediate response strategies to behaviours of concern or challenging behaviours? Provide at least five examples.

1. 2. 3. 4. 5. Question 15

Provide at least three communication strategies for people who are deaf or hearing impaired.

1. 2. 3. Question 16

Provide at least three communication strategies for people who are blind or vision impaired.

1. 2. 3.

Question 17

Provide at least three communication strategies to reduce sensory overload.

1. 2. 3. Question 18

What is the Triple C? Why is this used?

Question 19

Provide at least five common reasons which drive behaviours of concern and challenging behaviours.

1. 2. 3. 4. 5.

Question 20

Explain the difference between a behaviour of concern and a challenging behaviour. Provide an example of each.

Behaviour of concern:

Challenging behaviour:

Question 21

What is a Motivational Assessment Scale (MAS) and how is this used?

Question 22

Provide a definition of aversive treatment and 3 examples.

Aversive treatment definition:

Example 1:

Example 2:

Example 3:

Question 23

Provide an example of how you would apply the following lifestyle enhancement strategies when managing client behaviour.

Positive reinforcement Motivation Stress management Engagement in meaningful activities Support relationships Nutrition Environmental and systems improvement Question 24

Provide at least three examples of areas where people with disabilities have unmet needs.

1. 2. 3. Question 25

Describe how each of the following factors are contributors to behaviour of concern or challenging behaviour.

Unrecognised pain or discomfort Stress Medications Communication issues What do I need to hand in for this task? Have I completed this?

Your answers to each question

ASSESSMENT TASK COVER SHEET ASSESSMENT TASK 2

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:Date of birth:Student ID:Unit:

CHCDIS002 Follow established person-centred behaviour supports

Student to complete Assessor to complete

Assessment Task Resubmission?Y/N Student initials Sufficient/insufficient Date

Role play STUDENT DECLARATION

I declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: Student name:

Date:

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the students file with the evidence.

Assessor signature: Assessor name:

Date:

ASSESSMENT TASK 2: ROLE PLAY

Task summary:

There are two parts to this task:

Part A: You are to respond to a critical incident involving a behavioural issue of a person with a disability.

Part B: You are required to answer a set of questions about effective response strategies.

Part A Role play

What do I need in order to complete Part A of this assessment?

Role play participant to play the role of the client (your assessor will play this role)

Access to a computer and the Internet

Simulated props and resources headphones, toys, mittens to simulate padded gloves

Access to the YouTube video (link provided below).

When do I do Part A?

You will do this task during your assessors workplace visit.

what do I need to do if I get something wrong?

If your assessor identifies that you have not demonstrated the required skills/knowledge, they will give you some feedback and you will need to do the role play again.

Instructions:

The purpose of this task is for your assessor to observe how well you can respond to a critical incident involving adverse behaviour in a simulated environment, using appropriate support strategies and communication. You will do this role play in your workplace with your assessor.

First you will need to watch the YouTube video titled Autism, Self-Injurious Behavioral Interventions. You should do this prior to your assessors workplace visit.

You can find this video at https://www.youtube.com/watch?v=DXbe2VHa37w.

The video shows the self-injurious behaviour of James, who has severe autism and epilepsy. James is seen repeatedly hitting his head in a violent manner with both hands.

You will then need to participate in a role play with your assessor playing the role of James. James has just been disturbed by a car going past and squealing its brakes.

You will be required to do the following during the role play:

Use appropriate interventions and positive behavioral support strategies.

Use a person-centred approach.

Address safety requirements and procedures.

Use effective communication strategies to meet Jamess needs.

Jamess behavioural management plan states the following:

James is often startled by loud noises, which cause a buzzing in his head.

He becomes self-injurious, hitting himself around the head involuntarily. He may also experience a seizure.

James only ever hits himself never anyone or anything else.

James responds to wearing headphones to reduce noise stimulus. These should be put on as soon as possible during an incident.

James may wear padded mitts to prevent injury.

James will respond to calm, repetitive instructions.

Holding Jamess hands in his lap reduces the risk of injury and can be calming. James does not find this restrictive.

James reacts badly to sudden loud noises, shouting, complicated instructions, laughing or panic by anyone near him.

James behaviour can be diverted by drawing his attention to objects he enjoys for example, watching the ceiling fan, his pet dog, his toys and other family members.

Your assessor will be looking to see that you:

Identify the triggers that cause Jamess adverse behaviour.

Respond to James in an appropriate manner, correctly carrying out behavioural strategies in response to his behaviour.

For example remaining calm, being consistent, showing empathy, following the details in his behavioural management plan, etc

Consider and acknowledge Jamess needs, strengths, capabilities and his preferences.

For example, acknowledge attempts made by James to control his behaviour; his likes and dislikes; keeping instructions simple; need for particular intervention strategies, etc.

Make sure Jamess environment is safe.

For example, by protecting Jamess head and hands; by keeping your own self safe; reducing possibility of his triggers occurring again, etc

Acknowledge Jamess emotional state.

For example, by demonstrating empathy, acknowledging his distress, acknowledging him as he calms down, etc

What do I need to hand in for this task? Have I completed this?

You do not need to submit anything for Part A

Part B Verbal questions

What do I need in order to complete Part B of this assessment?

You do not need anything for this task.

When do I do Part B?

You will do this task after your role play has finished.

what do I need to do if I get something wrong?

If your assessor identifies that your answers are not correct or not detailed enough, they will give you some feedback and ask you to answer the question again.

Instructions:

Your assessor will ask you seven questions about the role play you completed in Part A.

You will answer these questions verbally.

What do I need to hand in for this task? Have I completed this?

You do not need to submit anything for Part B

ASSESSMENT TASK COVER SHEET ASSESSMENT TASK 3

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:Date of birth:Student ID:Unit:

CHCDIS002 Follow established person-centred behaviour supports

Student to complete Assessor to complete

Assessment Task Resubmission?Y/N Student initials Sufficient/insufficient Date

Case study STUDENT DECLARATION

I declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: Student name:

Date:

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the students file with the evidence.

Assessor signature: Assessor name:

Date:

ASSESSMENT TASK 3: CASE STUDY

Task summary:

You are to review a sample behavioural support plan and answer a set of questions.

What do I need in order to complete this assessment?

Access to a computer (if you prefer type your answers)

Access to the Internet (for conducting online research)

Access to Behaviour Support Plan Toolkit, Section 4, Useful assessment tools and forms (http://www.dhs.vic.gov.au/__data/assets/pdf_file/0005/845348/Toolkit-section-4-Useful-assessment-tools-and-forms-0913.pdf)

When do I do this assessment?

You will do this task in your own time.

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Instructions:

For this task you need to review the sample behavioural support plan developed by the Department of Human Services.

This can be found in the Behaviour Support Plan Toolkit, Section 4: Useful assessment tools and forms (pages 2431).

You will then need to answer the set of questions below.

Is the behaviour support plan for TJ person centred? Explain your answer.

Why is it important to note TJs likes and dislikes?

Are TJs needs, strengths and capabilities considered and supported in the strategies? What are they?

Describe the context in which the behaviour of concern is displayed.

What are the triggers that cause TJ to harm others?

In your own words, describe the frequency and duration of TJs behaviour.

What are the positive behaviour support strategies?

Were the strategies effective? Why/Why not?

Are his behaviours of concerned clearly documented in the plan? Explain your answer.

From the plan, are you able to ascertain what medications are required for TJ? Where do you find this information and what medication is prescribed?

What is the de-escalation strategy for assessing safety?

Are referral services noted in this plan?

Who are the key people involved in this plan?

What do I need to hand in for this task? Have I completed this?

Your answers to each question

Assessment Summary Sheet

Student Name:

Trainer / Assessor Name: Qualification Code and Name CHC43115 Certificate IV in Disability

CHCDIS002 FOLLOW ESTABLISHED PERSON-CENTRED BEHAVIOUR SUPPORTS

S* NS** Trainer Initials Date

Assessment Task 1: Written Questions

Assessment Task 2: Role Play

Assessment Task 3: Case Study

Assessment Task 4: Journal

Details of any reasonable adjustment applied The candidates overall result was: Competent Not Yet Competent

Feedback:

Candidate Signature:

I have been provided with feedback on the evidence I have provided. I have been informed of the assessment result and the reason for the decision.

You have the right to appeal this assessment decision.

Date:Assessor Signature:

The candidate has been provided with feedback and informed of the assessment result and the reason for the decision.

Date: