zigyasasoni123@domain.com | +61 (0) 493 170 456 | 105, Malibu Blvd, Point Cook, VIC, 3030
Zigyasa Soni
zigyasasoni123@domain.com | +61 (0) 493 170 456 | 105, Malibu Blvd, Point Cook, VIC, 3030
SummaryA customer focused and highly motivated professional with 5 years of experience in customer services. Proven ability in managing customer relationship and providing top notch service by addressing and resolving customer enquiries, gathering key requirements, documentations, maintain records, collaboration with other departments, participation in process improvement.
Career historyContact Centre Specialist at Great Southern Bank
Feb 2023- Current
Key responsibilities
gathering requirements
addressing customers enquiries and complaints
documentation
resolving enquiries related to lending services.
collaborate with other departments to resolve complex issues.
maintaining customers records.
participation in process improvement
Field Sales Consultant at Myom Australia
Dec 2022 Jan 2023
Key responsibilities
Door to door knocking experience.
Explain product and services and demonstrate use of products.
Answer the question about product features and benefits.
Promote the electricity saving and energy efficiency product to people. Such as In Home Display, fan sealing, door sealing, shower heads, LED lights.
Assistant Accountant at VDK & Associates
August 2019 September 2022
Achievements
Understanding the business hierarchy, preparing the risk control matrix, finding the reasons of deviations by using the statistical tools and reporting for issuing opinion on internal control over financial reporting.
Analysing the broad framework of business and laws and regulations within which the company operates and its strategic plans.
MIS reporting of service, retailers and manufacturing industry and reporting to management regarding variances.
Preparation of computation of income tax return, tax audit, TDS return, SFT filing of individual, calculations of advance tax liability and tax management of various assesses.
EducationMaster of Business Information System from Torrens University, VIC
Pursuing, Will be completed in 2024
Master of Arts in Psychology from JNVU, Rajasthan, India
Graduated 2020
Bachelor of Arts from JNVU, Rajasthan, India
Graduated 2015
Key skillsProficient in MS-Excel, MS-Word and MS-PowerPoint, Tally ERP 9, door to door marketing.
ReferencesAvailable upon request
Resources to assist in Designing Posters - Assessment 1 for MIS 610 Advanced Professional Practice.
Dear all,
Some of you are using Canva for your Assessment 1. A few people have asked about resources to use Canva for developing a career poster. At the end I have reposted the video to help with using Powerpoint. Please find the attached resources below that were referred by our fantastic team of learning facilitators:
There is training on the Canva website. Below is the link for posters:
https://www.canva.com/create/posters/Attached are two LinkedIn resources for you:
There is some excellent resource on using canva on LinkedIn Learning
Below are the links
Course 1 -
https://www.linkedin.com/learning/learning-canva-2/what-you-can-use-canva-for?leis=LTI&u=56744473This covers
Canva is an easy waywithout any graphic design experienceto create professional graphics for social media, presentations, newsletters, business cards, brochures, gift certificates, and more. Flexible design templates provide the correct layout for your target destination, letting you focus on the design, not the size or file formatting. And because Canva lives on the cloud, you can access your graphics from anywhere you can get online. Learn how to get up and running with Canva in this short, fun training course from Canva expert Marley Baird. Marley shows how to add and edit images, work with typography, and use the built-in design templates to build your next project with Canva.
Learning objectives
Adding your brand to Canva
Adding images
Editing images
Typography
Using design templates
Designing presentations
Designing logos
Creating animations
Course 2:
https://www.linkedin.com/learning/learning-canva-2/adding-your-brand-to-canva?autoSkip=true&leis=LTI&resume=false&u=56744473
Canva is an easy waywithout any graphic design experienceto create professional graphics for social media, presentations, newsletters, business cards, brochures, gift certificates, and more. Flexible design templates provide the correct layout for your target destination, letting you focus on the design, not the size or file formatting. And because Canva lives on the cloud, you can access your graphics from anywhere you can get online. Learn how to get up and running with Canva in this short, fun training course from Canva expert Marley Baird. Marley shows how to add and edit images, work with typography, and use the built-in design templates to build your next project with Canva.
Learning objectives
Adding your brand to Canva
Adding images
Editing images
Typography
Using design templates
Designing presentations
Designing logos
Creating animations
If you are using Powerpoint, attached is a link for developing posters.
https://www.youtube.com/watch?v=_q6G1-jUgkYI hope you are enjoying tracking your career journey on the poster. This is due on Sunday 15 October, 2023.
Kind regards
Leonie
Dr. Leonie Newnham
MIS 610 Subject Co-ordinator
