ASSESSMENT COVER PAGE

• STUDENT DETAILS / DECLARATION:

ASSESSOR USE ONLY:

ASSESSMENT FIRST SUBMISSION/RE-SUBMISSION RECEIPT:

It is students responsibility to keep the assessment submission receipt as a proof of submission of assessment tasks

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Assessment Task 1: Knowledge Test

Provide your response to each question in the box below.

Assessment Task 2: Project

Resources required to complete the assessment task:

• Computer
• Internet
• MS Word
• Printer or e-printer
• Team members
• Code of practice - How to manage work health and safety risks
• Guide to the model WHS act
• Guide to the model WHS regulations
• Model WHS regulations
• Hazard complaint register
• Incident reports

Assessment task instructions

• This assessment task aims to assess the students skills essential to develop and implement a Work Health and Safety management system (WHSMS).
• The student will take on the role of the Work Health and Safety Officer.
• The trainer/assessor will take on the role of the Operations Manager.
• The trainer/assessor will assign the role of the other stakeholders to the staff members.
• The student will have the responsibility to manage the team members.
• For meetings:
  • If the meeting is a face-to-face meeting
    • The trainer/assessor will supervise/observe the meeting as well
    • The student must complete the meeting agenda, meeting minutes and associated templates
  • If the meeting is conducted online
    • The student must use video conferencing tools such as zoom
    • The student must record the meetings and send the recorded meetings to the trainer/assessor.
    • The student must complete the meeting agenda, meeting minutes and associated templates
    • The trainer/assessor will assess the meeting based upon the recorded meeting and the templates completed.
  • The student must use the templates provided to document their responses.
  • The student must follow the word limits specified in the templates.
  • The trainer/assessor must assess the student using the performance checklist provided.

Assessment Task 2: Project

Project:

This assessment task requires you to demonstrate skills to develop and implement a Work Health and Safety management system (WHSMS) for Aussie Rural Products Pty. Ltd.

To do so, you must complete the following activities:

• Activity 1: Meeting to establish requirements for WHS system
• Activity 2: Establish a work health and safety (WHS) system
• Activity 3: Implement a complete workplace health and safety (WHS) system
• Activity 4: Health and safety meeting
• Activity 5: Develop comprehensive WHS system documents to support the WHS system

These activities will be completed in a simulated environment provided by your training organisation. The training organisation must ensure that the assessment takes place under the following conditions and the student has access to the following resources:

Physical conditions and resources:

• An environment that accurately represents workplace conditions.

• The environment must meet the simulated workplace requirements specified below.
  • Access to potential employees and team members in the simulated environment specified in the assessment activities.

The simulated workplace environment consists of:

• A safe environment for the student to complete the assessment task
• Standard operating/workplace procedures.
• A Supervisor to provide you with assistance throughout the assessment activity.
• The following resources to administer the development of a WHS system:
  • Computers and internet for all participants and students
  • MS Office
  • Printer
  • Communication technology such as video-conferencing tools used
• Access to the following documents: (Provided along with this unit as Additional documents)
  • Code of practice - How to manage work health and safety risks
  • Guide to the model WHS act
  • Guide to the model WHS regulations
  • Model WHS regulations
  • Hazard complaint register
  • Incident reports
• Templates to complete this assessment task (Provided in assessment task)
  
  

The simulated workplace environment must meet the following criteria:

Case study

Aussie Rural Products Pty. Ltd is a new start-up focused on the online grocery retails business. The organisation has its own farms in the following four major states of Australia:

• Melbourne
• Sydney
• Brisbane
• Perth

In each farm, the following rural products are grown:

• Wheat
• Coarse grains (barley, oats, sorghum, maise, and triticale)
• Rice
• Oilseeds (canola, sunflowers, soybeans, and peanuts)
• Grain legumes (lupins and chickpeas)
• Sugarcane
• Cotton
• Fresh fruits and vegetables

The organisation sells Australian rural products through an online portal that is available 24 X 7 and customers can place orders using this portal.

Vision

To be the leader in delivering quality rural products at a very reasonable cost and become the market leader.

Mission

Profitable growth through superior customer service, innovation, quality products and an excellent supply-chain distribution channel

Business structure

Aussie Rural Products will buy its products from farms in rural or regional areas and sell its products to small retailers and supermarkets.

The company will focus on selling products in the following major cities of Australia:

• Melbourne
• Sydney
• Brisbane
• Perth

Each city will have a warehouse and cold storage for storing products. The company has a well-established distribution channel across each city.

Aussie Rural Products will outsource the development of an e-commerce website where small retailers of supermarkets can place their orders and make payments. The delivery will be done within 24 hours of orders received.

Organisational structure

Service specifications

Aussie Rural Products will sell rural products and provide delivery of rural products within 24 hours.

Every order placed by small retailers or Supermarkets will be delivered within 24 hours.

Operation strategy

Aussie Rural Products will operate in the following two (2) markets:

Business to Business (B2B)

The customers will be retail shops, restaurants, fruit and vegetable markets, and food processing factories in this category.

Business to customers (B2C)

Aussie Rural Products will set up an excellent supply chain that will help the organisation reach the new target market to deliver products and services.

Existing team members and their roles and responsibilities

Farming team roles and responsibilities:

The roles and responsibilities of the team members are as follow:

Farm Managers:

• Farm management and water management
• Work with the owner to develop long term initiatives for expanding farm operations
• Identify risk and implement strategies to ensure production for successful growth
• Liaising and organising shearing and wool classing
• Operating and driving equipment
  
  

Farm Hands/labourers:

• Fencing and repairs.
• Mowing grass and fields.
• Spraying pesticides or fertiliser.
• Driving utes, motorbikes, tractors and quadbikes
• Managing irrigation.
• Working with livestock, including feeding and pasture rotation.
• Developing pastures.
• Harvesting crops.
• Ensuring animal health is optimal.
• Assisting animals that are giving birth, tending to newborns.
• Mechanical diagnostics and repairs.
• Milking cows, goats or sheep.

Customer service team roles and responsibilities

The roles and responsibilities of the team members are as follow:

Customer Manager:

• Track individual and team metrics: productivity, revenue
• Delegate tasks to individual sales representatives
• Monitor and provide a strategy for performance improvement with logged calls, performance metrics, revenue metrics.
• Access data for goal setting analytics, team meetings, and reporting to executives
• Update and override account and individual contacts
  
  

Customer service representative

• Track customer interactions.
• Keep contact information up to date.
• Set tasks and reminders for follow-up with contacts.
• Creates and builds workflows for a faster task and contact management.
• Identify bundling and upsell opportunities for current customers.
• Produce quotes and contracts.
  
  

Marketing representative

• Reach out to current customers and partners for campaigns.
• Project management for outreach (tasks, due dates, etc.)
• Builds workflows for sharing information between marketing automation and CRM.
• Pulling segmented lists of customers
  
  

Your role and responsibilities:

You are working as a Work Health and Safety Officer in the Aussie Rural Products Melbourne warehouse. As part of your job role, you have the following responsibilities:

• Determine the appropriate form, content, purposes, and functions of a WHSMS for the organisation and its WHS risks.
• Effectively consult with individuals and parties about the form, content, goals, and functions of a WHSMS and its implementation.
• Assist individuals and parties in reaching an agreement on the implementation of a WHSMS.
• Communicate the WHS policy requirements and commitment requirements for implementing a WHSMS to individuals and parties.
• Create and implement an initial WHS review, as needed, for one's own job role.
• Create a WHS policy that meets organisational needs and is appropriate for the organisation.
• Facilitate and support individuals' and parties' participation in developing and agreeing on WHS policy, as well as consultation with them.
• Document and communicate WHS policy to individuals and parties.
• Communicate the requirements of a WHS plan to individuals and parties.
• Collaborate with individuals and parties to develop a WHS plan appropriate for the organisation and meet requirements.
• Facilitate and support individuals' and parties' participation in developing and agreeing on a WHS plan, as well as consultation with them.
• Communicate the WHS plan implementation requirements to persons and parties as applicable to the organisation.
• Facilitate and support individual and party involvement and consultation in the implementation of the WHS plan.
• Work with persons and parties to ensure that policies, procedures, processes, and systems support the execution of the WHS plan as appropriate to one's work function.
• Communicate the measurement and assessment needs of the WHS plan to persons and parties as applicable to the organisation.

Skills Test:

This assessment task requires you to demonstrate skills to develop, implement and maintain a Work Health and Safety management system (WHSMS) for Aussie Rural Products Pty. Ltd.

To do so, you must complete the following activities:

• Activity 1: Meeting to establish requirements for WHS system
• Activity 2: Establish a work health and safety (WHS) system
• Activity 3: Implement a complete workplace health and safety (WHS) system
• Activity 4: Health and safety meeting
• Activity 5: Develop comprehensive WHS system documents to support the WHS system
  
  

Role and responsibilities of different stakeholders

The assessment task requires you to communicate with a number of organisational stakeholders. The main roles applicable to the assessment task includes:

Role number 1: Operations Manager: The Operations Manager is the individual who supervises or is in charge of the organisation. They belong to a higher rank or status.

Your trainer/assessor will take on the role of Operations Manager.

Their job role and responsibilities are:

• Assist you in understanding the task requirements
• Provide you information about job roles and responsibilities
• Supervise you completing the assessment task and requirements
• Provide your feedback regarding the work health and safety plan and program

Role number 2: Health and Safety Committee: The Health and Safety Committee or Representatives are students co-workers or workfellow. They are associates that the candidate works with. Their job role and responsibilities are:

• Facilitating co-operation between PCBUs and workers to initiate, develop and carry out measures to ensure workers health and safety
• Helping develop and review work health and safety policies, procedures and systems to ensure PCBUs are meeting their duty of care obligations
• Dealing with any other health and safety matters, as agreed between a PCBU and committee members.
  
  

Note:

• The trainer/assessor will take on the role of Operations Manager.
• The trainer/assessor will allocate the Health and Safety Committee Representatives roles to the students/staff members.
• Each student will be assessed individually for all assessment activities.
  
  

Timeframe to complete the project:

Two weeks (You have two weeks to complete the project)

Task requirements

• You will be assessed on your technical knowledge and skills to complete this project
• You will be assessed on working in a team environment and meeting your job role and responsibilities
• You must follow the instructions provided by the Operations Manager.
• The task must be completed in the specified timeframe.

Activity 1: Meeting to establish requirements for WHS system

Scenario:

There have recently been some in your workplace. These incidents have been recorded in the following documents:

• Hazard complaint registers
• Incident reports

Note: These documents are provided along with this assessment.

The management is really concerned with the health and safety incidents taking place at the workplace. They want you to prepare a work health and safety (WHS) management system. Before preparing the WHS system, they want you to ensure that you are clear with the requirements and asked you to conduct a meeting.

Activity:

This activity requires you to arrange a meeting with the Health and Safety Committee Representatives.

Your trainer/assessor will play the owner's role and allocate the role of the Health and Safety Committee Representatives to the staff members.

The purpose of the meeting is to clarify the requirements before the preparation of the work health and safety (WHS) system.

Before the meeting, you need to:

• Prepare meeting agenda using the template provided.

During the meeting, you need to:

• Greet the participants.
• Gather information regarding the following from the stakeholders:
  • Business operations.
  • Work health and safety requirements.
  • Characteristics and needs of the organisation
  • Training requirements

The Health and Safety Committee Representatives will:

• Discuss the requirements.
• Ask you to prepare the work health and safety (WHS) management system that incorporates their requirements.

After the meeting, you must complete the Minutes-of-Meeting template provided below.

Meeting agenda template:

Meeting minutes template:

Performance Criteria/Performance Checklist: Activity 1

Activity 2: Establish a work health and safety (WHS) system

This activity requires you to establish a workplace health and safety (WHS) system based on the requirements discussed in the meeting.

Guidelines to establish work health and safety (WHS) system

Compliance

The work health and safety (WHS) system must comply with:

• Code of practice - How to manage work health and safety risks
• Guide to the model WHS act
• Guide to the model WHS regulations
• Model WHS regulations
• AS/NZS 4801:2001 Requirements

Components

The work health and safety (WHS) system must cover the following components:

• Purpose of the plan
• Work health and safety (WHS) policy and procedures
• Health, safety and security responsibilities of the following:
  • PCBU
  • Farm manager
  • Workers
• Consultation and communication arrangements
  • Health and Safety Representatives (HSR)
  • Health and Safety Committee (HSC)
• Training requirements
• Emergency procedures
• Adequate facilities for the welfare of employees
• WHS training and induction
  • Training
  • Documentation for training
  • WHS induction procedure
• Hazard identification and risk management
  • Plan for and ensure systematic hazard identification at times designated by legislation.
  • Hazard identification procedures
  • Procedures for the ongoing identification of types of hazards
  • Roles and responsibilities of personnel for hazard identification
  • Hazard/injury/incident reporting
  • Reporting of notifiable incidents
  • Risk management and risk register
    • Risk management process
    • Roles and responsibilities of personnel for risk assessment and risk control
    • WHS risk register
  • Specific WHS requirements for safe:
    • Machinery, equipment and materials
      • Risk management
      • Maintenance and repair
      • Record keeping
    • Premises
    • Provision of entrances and exits that are safe
    • Systems of work
    • Work environment
  • Financial, human and specialist external resources to address WHS management practices.

Documentation requirements

• You must use the work health and safety (WHS) system template provided to document your response.
• Word limit: As given in the template.

Work health and safety (WHS) system template:

Performance Criteria/Performance Checklist: Activity 2

Activity 3: Implement a complete workplace health and safety (WHS) system

Scenario:

The management wants you to implement a work health and safety (WHS) system to ensure that they remain compliant with the WHS legislation and regulatory requirements, standards and codes.

They have allocated you with the responsibility to implement the work health and safety (WHS) system.

Activity:

This activity requires you to implement a work health and safety (WHS) system. Your trainer/assessor will observe you performing this activity.

To do so, you are required to conduct a safety audit at the workplace/simulated environment prepared by the training organisation. The inspection must be conducted in accordance with the WHS system prepared in Activity 2.

During the audit, you are required to check if the arrangements given in the checklist are in accordance with the WHS system prepared.

If the arrangements are in accordance with the checklist provided, you must place a tick mark against each arrangement.

If the arrangement does not comply with the WHS system prepared, you must write a comment in column 2 of the checklist.

Once the inspection is complete, you must obtain a sign-off from the trainer/assessor.

Checklist:

After conducting the audit, you are then required to evaluate and identify improvements to WHS practices based on the audit conducted.

After evaluating the WHS practices, you must complete the template provided below.

Template: WHS evaluation

Performance Criteria/Performance Checklist: Activity 3

Activity 4: Health and safety meeting

Scenario:

The owner of the workplace wants you to ensure that the employees of the company are aware of the work health and safety system developed to ensure compliance with the WHS legislation and regulatory requirements, standards and codes.

They have asked you to arrange a health and safety meeting.

Activity

This activity requires you to arrange a health and safety meeting. The following will be the participants of the meeting:

• Four (4) Health and safety representatives (HSR)

The health and safety representatives (HSRs) role will be allocated to the staff members/students.

Before the meeting, you need to:

• Prepare meeting agenda using the template provided.
• Prepare a presentation (8-10 slides) that includes the following:
  • WHS policies and procedures developed in Activity 2 (WHS system)
  • Health, safety and security responsibilities of the following:
    • Health and safety committee (HSC)
    • Health and safety representative (HSR)
  • WHS training requirements for the Health and safety representative (HSR) and the workers based on legislative requirements.

During the meeting, you need to:

• Greet the participants.
• Deliver the presentation.
• Discuss the following with the participants of the meeting:
  • WHS policies and procedures to be implemented.
  • Health, safety and security responsibilities of the following:
    • Health and safety committee (HSC)
    • Health and safety representative (HSR)
  • WHS training requirements for the workers.
• Elicit feedback on WHS policies, procedures and practices.
• Answer the concerns of the staff members.
• Resolve issues raised through consultation with them.

The participants in the meeting will:

• Clarify the roles and responsibilities.
• Raise safety issues.
• Provide their feedback on the WHS policies and procedures and WHS training needs.

After the meeting, you must complete the Minutes-of-Meeting template provided below.

Meeting agenda template:

Meeting minutes template:

Performance Criteria/Performance Checklist: Activity 4

Activity 5: Develop comprehensive WHS system documents to support the WHS system

This activity requires you to prepare the following WHS system support documents.

• WHS training plan for the following:
  • Health and safety representative (HSR)
  • Workers
• An induction plan for the new employees and visitors.
• Hazard report form
• Risk assessment template

Guidelines to prepare WHS training plan template:

• The training plan must include the following sections:
  • Job title
  • Reason for training
  • Type of training
  • Duration of training
  • Responsible perform for providing the training
  • Duration of training
• The training plan must be prepared using MS Word.
• The training plan must not be more than a page.

Guidelines to prepare an induction plan template:

• The induction plan must include the following sections:
  • Location of basic amenities
  • Hazard reporting procedures
  • Manual handling procedures
  • Procedure to handle hazardous substances
• The induction plan must be prepared using MS Word.
• The induction plan must not be more than a page.

You must email the WHS training plan and induction plan to the trainer/assessor.

Guidelines to prepare hazard report form:

• The hazard report form must include the following sections:
  • Business details
  • Details of the person conducting hazard identification
  • Hazards identified
  • Risks associated
  • Risk rating
  • Risk matrix
• The hazard report form must be prepared using MS Word.
• The hazard report form must not be more than 1-2 pages.

Guidelines to prepare a risk assessment template:

• The hazard report form must include the following sections:
  • Business details
  • Details of the person conducting the risk assessment
  • Hazards
  • Risks associated
  • Risk rating
  • Controls implemented
• The risk assessment template must be prepared using MS Word.
• The risk assessment template must not be more than 1-2 pages.

Activity 5 Resposne

Performance Criteria/Performance Checklist: Activity 5

Assessment Task 2

BSBWHS616 Apply safe design principles to control WHS risks

Assessment Outcome Record

In order to be deemed competent in this unit, the candidate must answer all written questions correctly and satisfactorily complete all practical tasks. In order to complete all practical tasks, all Observation Criteria need to be satisfied, i.e. demonstrated and marked as an 'S'. The task summary outcome must be noted as satisfactory to note the demonstration of a satisfactory outcome for each practical task requirement.