CHCMHS001 Work with people with mental health issues

Student name

Date of assessment

Assessment declaration

I declare that no part of this assessment has been copied from another persons work, except where clearly noted on documents or work submitted.

I declare that no part of this assessment has been written for me by another person. I understand that plagiarism is a serious offence that may lead to disciplinary action by my training organisation.

Student signature

(For electronic submission, type your name here, otherwise sign with black or blue pen.)

Feature of the assessment resource

Explanation

Assessment information and scope

This section provides details of the unit of competency covered, setting out information about the aims of the unit, what areas are covered, how the assessment tasks must be completed and how the assessment is conducted.

Are you ready for assessment?

This section provides you with the opportunity to self-assess your performance, to ensure that you are ready to commence the assessment process.

Final assessment overview

This section provides an outline of the final assessment tasks to be covered.

Assessment plan

Your assessor will discuss the assessment tasks with you and may also customise the assessment tasks to suit specific requirements where needed.

Final assessment tasks

This section outlines the final assessment tasks in detail, including the relevant documentation you need to complete and submit along with your final assessment tasks.

Record of outcome

As you progress through the final assessment tasks, your assessor will use the record of outcome to confirm your performance and provide relevant advice and feedback.

Who is the final assessment designed for?

The final assessment is designed for candidates to demonstrate their competency having completed formal learning experiences in this unit. Assessment may occur in real and/or simulated work environments. Candidates may be undertaking the unit in a range of learning situations, including private study, via a traineeship arrangement or via other workplace-supported means.

What are the aims of the final assessment tasks?

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.

This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.

The key outcomes are:

Establish respectful relationships with people with mental health issues

Determine the needs of people with mental health issues

Work with people with mental health issues to meet aspirations and needs

Prerequisites and
co-requisites

None

Legislative and licensing requirements

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Topic

X

Key outcomes

I am able to perform skills and demonstrate knowledge satisfactorily in the following tasks.

Topic 1 Establish respectful relationships

1A Communicate to develop and maintain respect and self-direction

1B Work in a way that prioritises the persons rights to direct their own recovery

1C Recognise and respect the persons social, cultural and spiritual differences

1D Support the person to understand and exercise their rights

1E Maintain confidentiality and privacy of the person

Topic 2 Determine the needs of people with mental health issues

2A Gather and interpret information about the persons needs

2B Discuss with the person strategies to support empowerment and recovery

2C Support the person to express their own identity and preferences without imposing your own values

2D Identify duty of care and dignity of risk considerations with the person

Topic 3 Work to meet aspirations and needs

3A Provide support to achieve a persons goals in collaboration with the person and others

3B Work in ways that uphold the persons rights

3C Adapt service delivery within organisation policies and procedures to meet the persons needs

3D Document interactions and services according to organisation policy and procedures

3E Respond promptly to support people experiencing distress or crisis

3F Work within own limits and make referrals to other services according to the persons needs

Complete the following task using this learner guide

Part A Questions

You will demonstrate a sound knowledge of the unit requirements in your responses.

Part B Case study questions

You will demonstrate a sound knowledge of the unit requirements in your responses.

Vocational placement logbook for this unit

Practical placement

Your performance will be assessed in the workplace.

Training organisation name

INTERSKILLS (6653)

Student name

Phone number

Email

Assessor name

Unit/s of competency

CHCMHS001 Work with people with mental health issues, Release 1

Assessment parts selected

Part A Questions

Part B Case study questions

Vocational Placement (to be assessed at a later date)

Ready for assessment declaration

I confirm that the purpose and procedures of this assessment have been clearly explained to me. I have been consulted about any special needs I might have in relation to the assessment process. The criteria to be used for this assessment have been discussed with me, as have the consequences and possible outcomes of the assessment.

I have accessed and understand general assessment information as provided by my training organisation.

I have been given fair notice of the date, time, venue and other arrangements for this assessment. I have completed a self-assessment of my performance of the skills and knowledge for this unit and confirm that I am ready for assessment.

Student signature

(For electronic submission, type your name here, otherwise sign with black or blue pen.)

Date

Purpose

You will demonstrate a sound knowledge of the unit requirements in your responses.

Instructions to the candidate

All questions must be answered satisfactorily for Part A to be completed satisfactorily.

There is no restriction on the length of the question responses, or time restriction in completing the assessment.

You must complete all questions unassisted by the assessor or other personnel, but may refer to reference material as needed.

Resources required

The question responses section is the only resource required for this questioning assessment to be completed.

Assessment conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies, as well as, using suitable facilities, equipment and resources.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Reasonable adjustment

If you do not wish to respond to the questions in written form, an interview may be used as an alternative approach if negotiated with your assessor.

Question 1

Define the key issues of prejudice and discrimination and explain how they impact on people with mental health needs.

Answer

Chose 2 key issues, state them, answer bit in Yellow.

At least 2 decent sentences.

Comments

Question 2

What is the principle of recovery as it relates to the mental health sector?

Answer

3 sentences.

Comments

Question 3

Explain the principles of empowerment and disempowerment and what they mean for a person with mental health needs.

Answer

2 principles of empowerment sentences.

Compare to disempowerment.

Related to bit in Yellow.

Comments

Question 4

What are the basic rights of people with mental health needs?

Answer

Small paragraph or 3 sentences.

Comments

Question 5

How do the principles of access and equity apply to people with mental illness who come from a variety of social, cultural and spiritual backgrounds?

Answer

Small paragraph or 3 sentences.

Comments

Question 6

Should a persons citizenship status affect the principles of access and equity?

Answer

Yes or No.

Justify your answer in a decent sentence.

Comments

Question 7

Briefly outline how attitudes to mental health and approaches to working with people with mental illness have changed in a historical context.

Answer

Comments

Question 8

Briefly outline how societal views of mental health and approaches to working with people with mental illness have changed in a social context.

Answer

Comments

Question 9

Explain how government policies and initiatives affect the mental health sector. Give an example with your answer.

Answer

NDIS

Comments

Question 10

Briefly outline how the current economic situation and government funding impact the mental health sector and the subsequent impact on people.

Answer

NDIS

Comments

Question 11

What are the legal and ethical rights of a person with mental illness in terms of discrimination?

Answer

Small paragraph or 2 sentences.

Comments

Question 12

List two human rights important for a person with a mental health issue.

Answer

LIST 2 answer.

Comments

Question 13

Describe a situation in which mandatory reporting may be required when working with people with mental illness.

Answer

1 situation 2 sentences or paragraph.

Comments

Question 14

What are the legal and ethical considerations around privacy and confidentiality? List two organisational policy and protocols help maintain a persons privacy and confidentiality.

Answer

In Yellow 3 small sentences or list 5 answers.

In Green list 2 policies or protocols.

Comments

Question 15

What is a code of practice, and what is its role in ensuring confidentiality and privacy for people with mental health needs?

Answer

Small paragraph.

2 sentences.

Comments

Question 16

Why is it necessary to get informed consent from a person before gathering and interpreting information from others?

Answer

2 sentences. Justify your answer.

Comments

Question 17

What legal and ethical considerations surround disclosure of information to others?

Answer

2 smaller sentences.

Comments

Question 18

Identify and give a brief overview of four of the main types of mental illness most commonly identified in the mental health sector and the community.

Answer

4 sentences or smaller paragraphs on each mental illness.

For example:

Anxiety: is a mental illness that can lead to panic attacks and hence the person may XXXXXXXX

Comments

Question 19

Explain the strategy of recovery-oriented practice and how it supports empowerment and recovery.

Answer

3 smaller sentences.

Comments

Question 20

Give an example of where health information and health prevention might be used when offering strategies that support recovery.

Answer

1 example.

Comments

Question 21

Explain what is meant by a holistic approach when suggesting strategies that support empowerment and recovery.

Answer

Definition of holistic approach and how it helps with empowerment and recovery.

Comments

Question 22

Explain the benefits of early intervention as a principle of the mental health sector.

Answer

2 sentences.

Comments

Question 23

Why is it important to avoid imposing your own values and attitudes when supporting a person with mental health needs?

Answer

2 reasons in sentences.

Comments

Question 24

Identify two myths that are commonly held about mental illnesses. Provide the actual facts next to each myth.

Answer

Brief sentences 2 examples.

Comments

Question 25

Outline the meaning of dignity of risk. Why is it an important ethical consideration when working with people in the sector?

Answer

Brief description.

Comments

Question 26

Define duty of care and explain how it influences the way you work when supporting a person with mental health needs.

Answer

As above brief description.

Comments

Question 27

Why is it important when working towards a persons goals, that everyone in a persons care network incorporates the values of social justice and inclusion?

Answer

2 sentences reasons.

Comments

Question 28

Why is it important for the rights and responsibilities of workers, employers and individuals be considered when working with people with mental health needs?

Answer

2 sentences reasons.

Comments

Question 29

Briefly outline the impact of the National standards for mental health services 2010 on individual workers who work with people with mental illness. Provide two examples with your answer.

Answer

66 and 67..

10 standards.

Guidelines for best XXXXXX

Definition and reason.

Comments

Question 30

Are there any consequences for a breach of the National standards for mental health services 2010? Explain your answer.

Answer

Yes..

No legal..

Organisation: have their own XXXXXXX

Comments

Question 31

Discuss why it is considered a right of all people to be in a healthy and safe environment.

Answer

2 sentences.

Comments

Question 32

What might be an organisations policy on the rights of a person to allow children into the mental health service workplace?

Answer

List one example.

Comments

Question 33

Why is it always important to work within the organisations policy frameworks when adapting a service delivery for a persons specific requirements?

Answer

2 smaller sentences/reasons.

Comments

Question 34

Give an example of an organisational policy or procedure that would address the rights of a person if they were exiting a service.

Answer

One example smaller sentences.

Comments

Question 35

Provide examples of two types of organisational records that would be used to document interactions with and services for a person with mental illness.

Answer

Comments

Question 36

Outline two appropriate responses to a person who is demonstrating aggressive behaviour due to distress.

Answer

2 sentences.

Its ok to be angry..

Validate their feelings..

Comments

Question 37

What organisational documents outline your work role and the boundaries and limitations of your responsibilities?

Answer

Comments

Question 38

Make a list of at least five health professionals who may be useful as a referral contact.

Answer

Comments

Question 39

Provide an example of a circumstance where a referral is appropriate because the person you are supporting has needs that are beyond your abilities and work role.

Answer

Comments

Purpose

You will demonstrate a sound knowledge of the unit requirements in your responses.

Instructions to the candidate

All questions must be answered satisfactorily for Part B to be completed satisfactorily.

There is no restriction on the length of the question responses, or time restriction in completing the assessment.

You must complete all questions unassisted by the assessor or other personnel, but may refer to reference material as needed.

Resources required

The question responses section is the only resource required for this section to be completed.

Assessment conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies, as well as, using suitable facilities, equipment and resources.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Reasonable adjustment

If you do not wish to respond to the questions in written form, an interview may be used as an alternative approach if negotiated with your assessor.

Read the case study, then answer the questions that follow.

Case study (questions 15)

Magdalene is 72 years old and lives with her husband, Spiros. Magdalene and Spiros immigrated to Australia from Cyprus three years ago to be closer to their children and have not yet become citizens.

A little more than a year ago several members of her immediate family noticed she seemed to be having some short-term memory problems. Magdalene visited her general practitioner who arranged for her to be assessed. She was diagnosed with dementia. Soon after she began wandering from the house and having difficulty finding her way home. On several occasions, she injured herself while performing routine daily chores.

Six months ago, Magdalenes family decided that it was no longer possible for Magdalene to live at home.

To protect Magdalene and make life easier for Spiros, Magdalene was moved to a nursing home specialising in dementia care. Magdalene did not respond well to the move and the situation has been made more difficult because she has lost her ability to communicate in English. Memory problems have caused her to revert to her native Greek. Spiros has needed support from family and friends to deal with the stigma of mental illness affecting his wife and to understand the workings of the mental health sector.

CS Question 1

Magdalene has not lived in Australia for long. Should her Citizenship affect the access she has to mental health services? Explain the mental health sector values of access and equity and how they apply to a persons cultural background.

Answer

Comments

CS Question 2

Explain how social attitudes to mental health and approaches to working with people with mental health needs have changed over time. Discuss in a historical context.

Answer

Comments

CS Question 3

Give an example of a political government policy/initiative that has impacted on the mental health sector.

Answer

Comments

CS Question 4

Provide an example of a current economic decision that has affected the mental health sector. What were the impacts on people with mental health issues?

Answer

Comments

CS Question 5

Magdalene, Spiros and their children have certain legal and ethical rights in regards to the support offered to Magdalene. Outline the legal rights for the following legislation: discrimination, human rights and mandatory reporting.

Answer

Comments

Read the case study, then answer the questions that follow.

Case study (questions 69)

Tim has schizophrenia and lives in a supported house with three others. Tim enjoys living in the house and gets on well with his other housemates. Tim wants to attend the local community center for woodworking classes offered once a week on a weekday. Tims father taught him some carpentry skills when he was growing up and they used to make furniture together in the family shed. Tim feels he would like to attend the classes with the aim of one day doing an apprenticeship in cabinet making.

Marg is Tims support worker. Marg accompanies Tim when he visits the community center to look at the room and equipment where the classes are held and to meet the wood work instructor. Tim is enthusiastic after the tour and explains to the instructor that he has schizophrenia. Marg notices that the instructors manner changes towards Tim after he tells him about his mental health needs. Tim is still keen to attend and hopes to begin classes next week.

CS Question 6

What are three myths the instructor might hold about mental illness? Correct these myths with a fact.

Answer

Comments

CS Question 7

Why is it important to allow a person with a mental illness to express their own identity and preferences and avoid imposing own values and attitudes?

Answer

Comments

CS Question 8

There is a certain level of risk involved in using the tools at the woodworking classes. What is dignity of risk and why is it important that Tim be involved in any discussions?

Answer

Comments

CS Question 9

Outline the duty of care Marg has in supporting Tim to meet his needs.

Answer

Comments

Read the case study, then answer the questions that follow.

Case study (questions 1014)

Lees parents remember first noticing that Lee had some behavioural problems when he was only six years old. Although Lee was obviously an intelligent child he had developed various rituals that he needed to perform before undertaking routine daily tasks. He also found it difficult to interact in social situations. He maintained one close friendship since childhood but otherwise tends to be quite isolated from his peers.

When he was 14, Lee experienced a breakdown during a period of family stress. During this time Lee became quite violent towards both his parents and his sister. Lee regularly threatens self-harm. He has no social contact with anyone outside of his immediate family.

Lee spent six months in hospital following his breakdown and was diagnosed with bipolar disorder.

His parents are concerned about the way Lee is becoming increasingly violent and non-communicative. They worry that he is at risk of self-harm. Barbara is his support worker and is also noticing an escalation in violent behaviour in Lee. Barbara feels that the services Lee is currently accessing are not meeting his current needs and additional health professionals need to be involved in the support and care of Lee.

CS Question 10

Barbara arranges to discuss Lees recent behaviour with her supervisor. Due to his changing needs, Lee may need to exit his current services or adaptions will be made to his current support. What organisational policy and procedures (policy frameworks) documents will be used to ensure Lees rights and needs are met with the change in circumstances that may be required?

Answer

Comments

CS Question 11

Barbara feels that the services currently being offered to Lee are not meeting his needs and she recognises the limits of her own knowledge, abilities and work role. Suggest the work role boundaries that may have changed that make Barbara discuss this with her supervisor.

Answer

Comments

CS Question 12

List appropriate referral services that may now need to be considered for Lee.

Answer

Comments

CS Question 13

If Lees violence towards his family escalates again, what advice can Barbara give Lees parents to deal with this crisis?

Answer

Comments

CS Question 14

If Barbara was present at the time of Lees violent behaviour, what prompt actions could she take to support Lee?

Answer

Comments

Feedback

All questions must be satisfactorily answered by the student as per the marking guide in the Trainers and assessors guide. The questioning assessment has been confirmed:

Please include recommendations for future training / action in cases where the student has not satisfactorily achieved all criteria:

Declaration

I declare that this questioning assessment has been conducted as per Interskills assessment procedures and the instructions provided for this assessment task, and that I have provided appropriate feedback to the student.

Assessor name

Assessor signature

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