Comprehensive policies and procedures for client service standards
- Country :
Australia
- Develop comprehensive policies and procedures for client service standards (for your organization or event) relating to at least five of the following:
- complaint procedures
- organizational report forms
- quality systems, bars, and guidelines
- procedures manuals
- product or service manuals, labels, and instructions
- staff appearance and presentation requirements
- continuous quality improvement
- product quality
- response times
- staff training for:
- customer service
- technical skills.
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