Course Code & Title CHC33021 Certificate II in Individual Support
Course Code & Title CHC33021 Certificate II in Individual Support
Unit Code/s & Title/s CHCCCS038 Facilitate the empowerment of people receiving support
Student Name Student ID Group Code Assessment Task 2: Knowledge Questions
Ways to address individual, emotional and environmental barriers to empowerment:
Provide an example of how to empower and support someone with physical barriers.
Provide an example of how to empower and support someone with social barriers.
Provide an example of how to empower and support someone with cognitive barriers.
Complete the table below with common stereotypes and myths about older people and people with disability. List 3 (THREE) for each.
Identify the following: Response
Three stereotypes related to ageing Three myths related to ageing Three stereotypes related to disability Three myths related to disability Assistive technologies play a vital role in supporting a persons life activities. In each of the following scenarios, provide an outline of this role.
Scenario
Following rehabilitation and recovery from a recent fall, Rudi's bathroom and toilet in his home were fitted with grab rails to provide support and prevent further falls.
Explain the role that assistive grab rails play in supporting Rudis life in maintaining and promoting his independence.
Scenario
Terry, a primary school child with visual impairment, plays beeping soccer balls with his friends at recess.
Explain the role that assistive sporting balls play in supporting Terrys life with inclusion and participation.
List THREE examples of assistive technology for each category.
(Note: the list is not exhaustive, and examples should not be repeated across multiple areas.)
Categories Examples of Assistive Technology
Self-care and hygiene Continence Communication Mobility and transferring Cognition and memory loss Vision and hearing Daily living activities Recreation and leisure Education and employment Home and other environments Eating and drinking Pressure management Carer support Briefly explain a situation when you think you would seek the advice of someone else and indicate who that person might be when working in community services.
In about 60 100 words, explain how you are impacted by the social constructs of disability and ageing. Any research must be referenced.
CASE STUDY ASSESSMENT TASK
2
Student guide
Box Hill Institute
Document last reviewed: 25/02/2023
Case Study Assessment Task (Template Version 2.2023)
CHC33021 Certificate III in Individual Support
CHCCCS031- Provide Individualised Support
Assessment Task 2 of 4 Case study assessment task
Document control
Version Date released Author Description
Template version 1 Initial
Template version 2 31/11/2023 AW Template change with minor administrative changes:
national course and unit code added on the first page
heading Assessment task number and name changed for consistency
condition of assessment blank row deleted
heading level of assistance permitted added
heading task instructions and case study scenario added prior to task table
candidate response amended to read insert model answers in the task table
statement add additional rows as required added at the bottom of the task table
prior to assessment assessor to words added for clarity
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Assessment cover sheet
This form must be attached to the front of all submitted hard copy assessments.
Student details: Student to complete
Student name Student ID Student declaration
By signing below, I declare that the work submitted here is my own work and it does not include work which is plagiarised, copied in whole or in part from another student or other source such as published books, internet or journals without due acknowledgement in the text.
Student signature Date
Assessment details: Teacher to complete
Course national ID and title CHC33021 Certificate III in Individual Support
Unit/s national ID and title CHCCCS031 Provide Individualised Support
Assessment task number and name 2 of 4 Questioning assessment task
Pre-requisite unit/s N/A
Date due Date submitted Assessor name
Assessment result and feedback
Result FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory Re-submit date if required Feedback
FORMTEXT
Assessors signature Date Assessment review
If you believe that you have been assessed unfairly, you have the right to request an informal assessment review. When your assessment cover sheet is returned to you, you can request an informal review by filling in the section below and returning it to your assessor or the Operations Manager of your area. If you are not satisfied with the outcome, you can apply for a formal review of assessment on the application form located on the Box Hill Institute Website.
I request a review of my assessment for the following reasons:
Student signature Date
Instructions to student
Assessment task number and name 2 of 4 Questioning assessment task
Description of assessment task
The objective of this assessment is for you to demonstrate the knowledge required to provide individualised services in ways that support independence, as well as physical and emotional wellbeing.
Knowledge gained from completing Assessment Task 2 will need to be transferred and demonstrated when work is carried out in a manner which supports independence as well as the physical and emotional wellbeing of the consumer receiving the support
You must answer all questions correctly to be deemed satisfactory for Assessment Task 2
This is an open book assessment. You may use learning content to assist in answering the questions.
This is an individual assessment.
Conditions of assessment
Time allowed Unlimited until your due date provided by your teacher and listed in your unit plan.
Pre-requisite unit(s) None applicable.
Where the assessment will take place You can complete this task at home or at another location of your choosing e.g. library.
Individual or group work This is an individual assessment.
Support equipment allowed i.e.: calculator, dictionary Writing tools/ equipment
Any texts, notes, references, or resources to assist in answering the knowledge questions.
Access to a computer
Context and conditions of assessment For this assessment, you must answer all questions to the standard required. Questions relate to the below topics: Restrictive practices Indications of neglect or abuse Reporting requirements for suspected abuse situations Issues that impact health and wellbeing Issues surrounding sexuality and sexual expression Number of questions to be answered: 29 Time available to complete assessment: Assessors will provide a due date for Assessment Task 2 upon starting the unit of competency.
For this assessment, you must answer all questions to the standard required. Questions relate to the below topics:
Restrictive practices
Indications of neglect or abuse
Reporting requirements for suspected abuse situations
Issues that impact health and well being
Issues surrounding sexuality and sexual expression
Number of questions to be answered: 31
Time available to complete assessment: Assessors will provide a due date for Assessment Task 2 upon starting the unit of competency.
Submission instructions
What to submit You are required to submit your answers to each question using the assessment document provided. Answers to each question should be written in the space provided for each question.
How to submit Save an electronic version of your completed assessment in PDF format using the naming protocol provided.
Naming Protocol: HC352_CHCCCS031_AT2_Student ID
Upload your file to the assignment submission box in Student Web.
How to present your work As an electronic PDF version of your completed assessment task.
How many attempts at assessment are permitted You will be given three (3) attempts to satisfactorily (S) complete this online assessment.
Complete each question without the help of others, unless otherwise stated due to Occupational Health Safety (OHS) requirements.
Complete all questions for the assessment. If you do not correctly answer each question, you will receive a grade of Not Yet Satisfactory (NS).
If you receive a grade of Not Yet Satisfactory (NS), you will be given a further two (2) attempts to perform the online assessment task satisfactorily. You are only required to redo questions that are incorrect; however you will need to submit the entire assessment for each attempt.
If you have a disability and believe you are eligible for alternative or adjusted assessment procedures, please discuss this with your Trainer/Assessor.
Level of assistance permitted If you require any assistance to complete this task, please seek guidance from your unit teacher prior to the due date.
If you have a disability and believe you are eligible for alternative or adjusted assessment procedures, please discuss this with your Trainer/Assessor.
How will the assessment judgement be made Observation checklist Exemplar
Performance checklist Rubric
Answer guide Benchmarks
Safety
If at any time during the learning and assessment process, your Teacher/Assessor considers that the safety of any person is at risk they will abort the session.
Reasonable adjustment
You may access reasonable adjustment to enable you to participate in training and assessment. You can learn more about student welfare and disadvantage through the Student disability policy and procedure on the Box Hill Institute website or by calling Student Life on 9286 9891, SMS on 0429 680 488, or by emailing the Disability liaison service on dls@boxhill.edu.au or by calling into the Student Life office at Elgar campus in E3.224. More information is available on https://studentweb.bhtafe.edu.au/studenthub.
You can contact Access and Disability Support at CAE city campus on 8892 1612 or email dls@boxhill.edu.au or calling into the Student Life office at the city campus in B.202.
Special consideration
Where a student anticipates that a result will be impacted by special circumstances such as ill health or bereavement, application can be made for special consideration. Forms can be accessed from the Student Life office at Elgar Campus in E3.224 or download the special consideration application formCase study and Questioning assessment task
Student Instructions
This assessment task consists of four (4) case studies:
Case Study 1 Dianne
Case Study 2 Billy
Case Study 3 Jaycee
Case Study 4 - Jake
Read each of the above case studies and answer the questions that follow.
This is an open book assessment task, which means you can refer to your learning materials as a reference, however all responses must be in your own words.
You must use your computer to type your answers to each question using the space provided.
To receive a grade of Satisfactory (S) for this assessment task, you must answer all questions correctly.
1. Outline what constitutes a restrictive practice. In your answer, name the five (5) types of identified restrictive practices. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
2. Explain what the term use of restrictive practices as a last resort means. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
3. List two (2) Acts the providers of care must adhere to in your state or territory in regard to restrictive practices. Include in your response any Commonwealth legislation you must follow. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
4. List two (2) organisational policies and procedures a care service provider must have in place to guide their employees on using restricted practices within the facility. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
Case Study Scenario 1: Dianne
Dianne has dementia and has come into the residential service after a bad fall at home, resulting in a hip fracture and a long hospital admission with complications. She is frail, very weak, and unsteady and has been advised to use a frame to walk. Dianne forgets about the frame, and whenever she wants to go to the bathroom, she gets up impulsively and tries to rush there unaided. She has had two near-miss falls in the service. The staff decide to sit her in a recliner chair to prevent her from walking unaided and falling. The chair is very comfortable, but she is unable to get out of it without assistance. This is a form of mechanical restraint as Dianne is being prevented from moving freely, even though the motivation is safety. It requires assessment, documentation, and informed consent according to the principles and the relevant state and territory legislation.
Answer questions 5 and 6 based on the information provided in Scenario 1
Case study questions Dianne Satisfactory (S)
Not satisfactory (NS)
5 What proactive strategies/approaches could be used to eliminate the need to use this restrictive practice with Dianne? FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
6 Dianne was noted to be incontinent in the recliner during periods of restraint. What additional support strategies could be used to assist Dianne? FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
7 Outline, in your own words, the importance of restrictive practices only being used ethically and in line with regulation, legislation and the human rights framework FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
8 List two Acts the providers of care must adhere to in your state or territory in regard to restrictive practices. Include in your response any Commonwealth legislation you must follow. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
9 In the table below, list indicators you may observe in a consumer who is subject to abuse. You must list at least three (3) indicators for each form of abuse. Type of abuse Indicators of abuse (at least three (3) for each type is required) Answer
Physical Sexual Psychological Financial FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
Case Study Scenario 2: Billy
Billy is a quadriplegic and lives in residential care. He spent several days with bed sores on his buttocks. Due to his condition, he could not verbally communicate his levels of pain and symptoms, which included redness, rashes and broken skin.
Billy should be fully examined for bedsores and other lesions every day. After four days, a new worker raised concerns to management; however, they decided it was best to wait until the next day to provide treatment.
Answer questions based on the information provided in Scenario 2 Satisfactory (S)
Not satisfactory (NS)
10. Explain what type of abuse occurred here and the signs and indicators of such abuse. Explain how the staff did not exercise their duty of care. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
Case Study Scenario 3: Jaycee
Jaycee is 72 and lives in a residential care facility. She is in care due to a range of physical disabilities and illnesses that have left her husband and family unable to care for her. Her husband, her son (Kellan) and his wife often visit her, usually every weekend. They spend lots of time with her and clearly care deeply for her wellbeing. Jaycee loves their visits, and her spirits are always high when she knows it is the weekend and her family is coming.
Jaycee has another son, Warwick, who visits her sporadically. He never stays long and rarely asks the care team about her health or how she is going. You can tell by Jaycees body language and the tension between the two that the relationship is strained. Jaycee does not discuss Warwick much, and you can see that she is relieved when he leaves.
Jaycees husband passes away suddenly from a heart attack. Jaycees son and daughter-in-law are busy sorting out the family home, packing items, and supporting their children through the grief of losing a grandparent.
Suddenly Warwicks visits to his mother increase. He comes several times a week. Kellan mentions that he is concerned with Warwicks sudden interest in his mother there have been arguments over money since their father passed away. As one of Jaycees carers, he asks you to mention his concerns to the team as he has suspicions about Warwicks true intentions.
One day, you pass by Jaycees room and hear Warwick talking rapidly to Jaycee. You can tell by his tone of voice that he is being persuasive and pushy. You backtrack and enter the room to ask Jaycee if she would like a cup of tea or if she needs anything. She looks uncomfortable and says no, she is fine.
Later that afternoon, Jaycee tells you that Warwick is trying to get her to transfer the family home to him rather than Kellan and his wife, who already have their own home. Jaycee does not want to do this, but he is being very forceful and says he will keep visiting her until she gives in. She is scared to tell Kellan because the family is going through so much now.
Answer questions based on the information provided in Scenario 3
Case study questions Jaycee Satisfactory (S)
Not satisfactory (NS)
11 Explain what type of abuse is occurring here and the signs and indicators of such abuse. As a carer, what would be your duty of care and would mandatory reporting be required? (Consider your own state or territory.) FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
Abuse
Signs and Indicators
Duty of Care
Mandatory Reporting 12 How can a consumers financial situation affect their wellbeing? Provide an example. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
13 How can a consumers career or occupation affect their own wellbeing? Provide an example. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
14 How may a sudden lifestyle change affect a consumers wellbeing? Provide an example. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
15 List four (4) common diet-related health problems/issues that older consumers can experience. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
16 List five (5) ways that exercise promotes and improves health. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
17 List three (3) practical lifestyle examples that can promote good health. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
18 List two (2) ways you can aid in improving the hydration level of a consumer who is prone to dehydration. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
19 List two (2) reasons why supporting consumers with their personal hygiene is so important. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
20 List two (2) health risks that can directly result from poor dental hygiene. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
21 Identify three (3) indicators that a consumer may have potential problems in their mouth. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
22 There are times where Personal Care Workers require assistance with situations that require direct and immediate attention. Provide two examples of when a Personal Care Worker may be required to seek additional help from more experienced staff. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
23 Provide three (3) examples of the limitations faced by a worker in their role in the care sector. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
24 Explain how a Code of Ethics guides your work in providing care. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
25 Work health and safety are important regardless of the sector in which you work. List three (3) important responsibilities you must do from a work health and safety perspective in the aged care sector. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
26 If you suspected a consumer was being abused, are you obligated to report it? Explain your answer. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
27 Refer to your state or territorys legislation and identify three (3) professionals working within a health related organisation or an individual practice who are prescribed as mandatory reporters. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
28 Describe at least three (3) issues a consumer who is intersex or transgender may experience during their everyday living. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
Case Study Scenario 4: Jake
Jake is one of your consumers, and he is worried about coming out. His family is very religious, and he doesnt feel they will understand or accept him if he tells them the truth. Jake is in a serious relationship, and his partner is putting pressure on him to announce the relationship to both families.
Answer question based on the information provided in the Scenario 4
Case study questions Billy Satisfactory (S)
Not satisfactory (NS)
29 Identify the issues Jake is experiencing because of his sexuality. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
30 Explain how you, as Jakes support worker, would support him while he is experiencing these issues. FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
31 List a support network that Jake could contact FORMCHECKBOX Satisfactory
FORMCHECKBOX Not yet satisfactory
