Gemba Walk Performing:Case Study

Create a two-page case study using the knowledge you obtain from performing Gemba Walk within a workplace. This could be your previous or current working environment, a public place such as a hospital, train station, university, etc. During the Gemba Walk, you will look to identify an opportunity for Lean Transformation in that environment.

During the Gemba Walk, you are looking to identify an opportunity for lean transformation in that workplace.

NOTE: Your case study will be shared with others, therefore ensure what is provided is appropriate and able to be shared. Discuss with your tutor early, if you believe you are not able to produce a case study relating to your current workplace, for example, if you are not currently working.

Criteria and marking breakdown:

• Using your knowledge of the organisation and a Gemba Walk provide an overview of the organisation and specific area/department of focus (if relevant)
• Describe an issue/opportunity that has become evident during the Gemba walk that could be addressed through a lean transformation project.
• Identify and justify a specific waste and how it might be addressed during the project
• Discuss the four points below as they relate to the proposed lean transformation project you described in your case study.
• Voice of the customer
• Critical Customer requirements
• Critical to Quality
• Critical to Process
• The case study is presented professionally on a maximum of two pages reflective of the examples provided in the Venngage web link above (e.g. visually appealing, concise, etc.). If it is possible, this should also include a photo of you during the Gemba Walk.
• Self-assess your submission using the grading sheet provided, supporting your grades with comments

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