ICTNWK612 Plan and Manage Troubleshooting Advanced Integrated IP Networks
- Subject Code :
ICTNWK612
- University :
Deakin University Exam Question Bank is not sponsored or endorsed by this college or university.
- Country :
Australia
ICTNWK612
Plan and Manage Troubleshooting Advanced Integrated IP Networks
Student Name: _________________________________________
Date: / / 20 . |
Contents
Student assessment agreement. 7
Assessment Task 1 Cover Sheet. 8
Assessment Task 1: Written questions. 9
Assessment Task 1 Instructions as provided to students. 11
Assessment Task 1 Checklist. 14
Assessment Task 2: IP Networks Project. 16
Assessment Task 2 Instructions as provided to students. 18
Assessment Task 2 Checklist. 20
Assessment information
The assessment tasks for ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks are included in this Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment plan
Assessment Task |
Overview |
1. Written questions |
You must correctly answer all questions. |
2. IP Networks Project |
You are required to plan, manage and implement troubleshooting and monitoring strategies to ensure the ongoing performance and reliability of the network of their RTO. |
Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions.
When you have read and understood this units assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTOs assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
Assessment instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted with your assessment responses.
If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each tasks submission.
If you are submitting electronically, print out the Assessment Task Cover Sheet, fill it out, sign it and then scan and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities as per your RTOs reassessment policy.
Depending on the task, this may include
- resubmitting incorrect answers to questions (such as written questions and case studies)
- resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
- redoing a role play after being provided with appropriate feedback about your performance
- being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment task information
This gives you:
- a summary of the assessment task
- information on the resources to be used
- submission requirements
- resubmission opportunities if required.
Assessment task instructions
This includes questions you will need to answer or tasks that you need to complete.
Your answers must be typed using software as indicated in the assessment task Instructions.
Copy and paste each tasks instructions into a new document and use this as the basis for your assessment task submission. Include this documents header and footer.
If you are submitting electronically, give the document a file name that includes the information as indicated in the section called Naming electronic documents (see below).
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
- Course identification code
- Assessment Task number
- Document title (if appropriate)
- Student name
- Date it was created
For example, ICTNWK612 AT2 Troubleshooting and Monitoring Plan Template Joan Smith 20/10/20.
Icons
Icons are used in task instructions to indicate three of the common stages within the task.
This icon indicates that you will need to meet with your assessor (and possibly other students) to complete a meeting or role play. |
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This icon indicates that you will need to communicate via email or send documents to via email. |
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This icon indicates that the you will need to submit an item of evidence. |
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This icon indicates all other stages during the task, which may include research, developing documents, brainstorming ideas and so on. |
Additional resources
You will be provided with the following resources before you begin each assessment task.
Assessment Task 2:
- Troubleshooting and Monitoring Plan Template
- Test Report Template
Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses or observing your performance.
Student assessment agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? |
Yes |
No |
Do you understand the requirements of the assessments for this unit? |
Yes |
No |
Do you agree to the way in which you are being assessed |
Yes |
No |
Do you have any specific needs that should be considered |
Yes |
No |
If so, explain these in the space below. |
Do you understand your rights to reassessment? |
Yes |
No |
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Do you understand your right to appeal the decisions made in an assessment? |
Yes |
No |
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Student name |
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Student ID number |
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Student signature |
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Date |
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Assessor name |
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Assessor signature |
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Date |
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Assessment Task 1 Cover Sheet
Student declaration
To be filled out and submitted with assessment responses
- I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
- I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
- I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name |
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Student ID number |
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Student signature |
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Date |
Assessor declaration
- I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name |
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Assessor signature |
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Date |
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Assessment outcome |
S |
NS |
DNS |
Resubmission |
Y |
N |
Feedback
Student result response
- My performance in this assessment task has been discussed and explained to me.
- I would like to appeal this assessment decision.
Student signature |
|
Date |
A copy of this page must be supplied to the office and kept in the students file with the evidence. ?
Assessment Task 1: Written questions
Task summary
This is an open-book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is to be provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
- Access to textbooks and other learning materials.
- Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
- Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Written answer question guidance
The following written questions use a range of instructional words such as identify or explain, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long. Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long. Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long. Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long. Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long. Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long. Examine: when a question asks you to examine something, this is similar to analyse, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long. Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long. Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long. List: when a question asks you to list something, this means that you are asked to briefly state information in a list format. Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long. Summarise: when a question asks you to summarise something, this means (like outline) only giving the main points. Generally, you are expected to write a response a few sentences long. |
Assessment Task 1 Instructions as provided to students
Provide answers to all of the questions below:
- Complete the following table with advanced network solutions to network performance and reliability issues.
Description of issue |
Advanced network solution |
a. Network slowdown due to large number of guests |
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b. Critical traffic on the network not receiving priority |
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c. Malware detected. |
- Complete the following table by explaining configuration, verification and troubleshooting procedures relevant to the items referred to.
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Configuration procedures for: |
Verification procedures for: |
Troubleshooting procedures for: |
a. Router operation and routing |
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b. VLAN switching and interswitching communications |
- Explain the purpose of a deployment scheme in relation to WLAN.
- Explain how an iDevice Operating System works in relation to networking.
- Explain the IP model in relation to networking.
- Define the term network topology and summarise four main types of network topologies.
- Explain the term network architecture.
- List the key element of a network.
- Identify and summarise three examples of troubleshooting tools/techniques that can be used in relation to networks.
- Complete the following table relating to network diagnostic:
Network diagnostic utility |
How it can be used for troubleshooting |
a. Event viewer |
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b. Network monitor |
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c. Performance console |
- Outline the purpose of network standards and give an example.
- Outline two key networking protocols.
- Summarise two threat mitigation strategies relevant to a network.
- Describe two types of VLAN technologies.
Assessment Task 1 Checklist
Students name: |
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Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? |
Completed successfully? |
Comments |
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Yes |
No |
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Question 1a |
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Question 1b |
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Question 1c |
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Question 2a |
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Question 2b |
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Question 3 |
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Question 4 |
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Question 5 |
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Question 6 |
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Question 7 |
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Question 8 |
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Question 9 |
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Question 10a |
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Question 10b |
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Question 10c |
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Question 11 |
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Question 12 |
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Question 13 |
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Question 14 |
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Task outcome: |
Satisfactory |
Not satisfactory |
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Assessor signature: |
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Assessor name: |
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Date: |
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Assessment Task 2: IP Networks Project
Task summary
You are required to plan, manage and implement troubleshooting and monitoring strategies to ensure the ongoing performance and reliability of the network of your RTO.
This assessment is to be completed in the simulated work environment in the RTO.
Required
- Access to textbooks and other learning materials
- Computer with Microsoft Office and internet access
- A network (LAN and WAN that includes voice and voice hardware and software)
- Simulated network software
- Network testing and monitoring tools
Timing
Your assessor will advise you of the due date of these submissions.
Submit
- Troubleshooting and Monitoring Plan
- Test Report and screenshots of tests conducted
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Assessment Task 2 Instructions as provided to students
Complete the following activities:
- Carefully read the following scenario
You are to assume for the purpose of this assessment have been asked to plan, manage and implement troubleshooting and monitoring strategies to ensure the ongoing performance and reliability of the network of your RTO. Your assessor will provide you with details of your RTO network in a network diagram. |
- Develop a Troubleshooting and Monitoring Plan.
Based on the RTOs network as per the information you have been provided by your assessor, you are required to develop a Troubleshooting and Monitoring Plan so as to ensure the network is performing effectively and reliably at all times. Use Troubleshooting and Monitoring Plan Template to document your work. Your plan should include: An introduction regarding the purpose of the plan. A description of each segment in the IP network and how each will be isolated for testing and troubleshooting. The frequency and types of testing of the network infrastructure and associated components that should be undertaken and why. A list and description of network testing and monitoring tools (including software applications) that will be used and why. IOS device maintenance plan that can be followed for monitoring routing protocols and router configurations. A plan for troubleshooting and monitoring the security of the network. A plan for troubleshooting and monitoring IP V6 and IP V4 interoperability. Submit your Troubleshooting and Monitoring Plan Template to your Assessor. |
- Implement Troubleshooting and Monitoring Plan.
Assume that you have been given the go ahead to complete the troubleshooting and monitoring of the network as per your Plan. Set up the network in your network simulated software and then complete all of the tests documented below. You should also ensure that you isolate sub-optimal internetwork operations at the relevant open systems interconnection (OSI) model layer. Explain how you did this in your test report. Tests include: Test switch to switch connectivity Test access ports and loop prevention for the VLAN Test switch virtual interfaces. Test switch support of advance services Troubleshoot switch configuration. As you complete each of the tests take a screenshot of the tests and the results that show that you have ensured that the network is performing reliably and effectively. Submit the screenshots to your assessor along with a brief report of all the tests you completed and their outcomes. Use Test Report Template to guide your work. Make sure you clearly label each screenshot so that your assessor can identify which screenshot is relevant to which test (you will also need to include this in your report). Discuss at least one change that you consider would be useful for monitoring and managing troubleshooting based on the results of the test. Include this in your report. |
Assessment Task 2 Checklist
Students name: |
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Did the student: |
Completed successfully? |
Comments |
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Yes |
No |
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Develop a troubleshooting and monitoring plan to optimise the performance and reliability of an IP network? |
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Develop a troubleshooting and monitoring plan that outlines how network segments will be isolated for troubleshooting procedures?. |
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Develop a troubleshooting and monitoring plan that includes a plan for testing sequences and scenarios of the IP network infrastructure? |
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Develop a troubleshooting and monitoring plan that identifies suitable network testing and monitoring tools, and software applications for troubleshooting and monitoring?. |
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Develop a troubleshooting and monitoring plan that includes a routine internetwork operating system (IOS) device maintenance plan for the monitoring of routing protocols and router configurations? |
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Develop a troubleshooting and monitoring plan that includes troubleshooting and monitoring of security issues related to IOS services for mission critical applications? |
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Develop a troubleshooting and monitoring plan that includes a plan for troubleshooting and monitoring internet protocol version 6 (IPv6) and version 4 (IPv4) interoperability? |
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Manage and monitor strategies for network monitoring structure? |
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Isolate sub-optimal internetwork operations at open systems interconnection (OSI) model layer relevant to the RTOs network? |
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Test switch-to-switch connectivity for the IP network? |
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Test access ports and loop prevention for the virtual local area network (VLAN)? |
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Test private VLANs relevant to the IP network? |
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Test switch virtual interfaces (SVI) relevant to the IP network? |
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Test switch support of advanced services relevant to the IP network? |
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Troubleshoot switch configuration relevant to the IP network? |
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Task outcome: |
Satisfactory |
Not satisfactory |
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Assessor signature: |
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Assessor name: |
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Date: |
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Final results record
Student name: |
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Assessor name: |
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Date |
Final assessment results
Task |
Type |
Result |
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Satisfactory |
Unsatisfactory |
Did not submit |
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Assessment Task 1 |
Written questions |
S |
U |
DNS |
Assessment Task 2 |
IP Networks Project |
S |
U |
DNS |
Overall unit results |
C |
NYC |
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Feedback
- My performance in this unit has been discussed and explained to me.
- I would like to appeal this assessment decision.
Student signature: ____________________________________________ Date: __________________
- I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor signature: __________________________________________ Date: _________________
