Manage Benefits Assessment 1
Manage Benefits Assessment 1
Name:
Student ID:
You are required to create a benefits management plan based on the case study provided. This template is provided for you to complete this task and you need to complete every section in order to address the assessment criteria.
Benefits Management Plan
Benefits Management Plan
Benefit 1 Benefit 2
Benefit Title
Phrase the benefit with Improved/Reduced/Increased/Decreased etc
KE Workplace identification and documentation of program benefits Eg. Improved productivity Owner:
List the name and position title of the person that will be responsible for delivering the benefit.
Explain the steps you went through to obtain their acceptance of this.
PC2.3 Assign ownership of benefits delivery Detailed description: Write a detailed description of what the benefit will be for the organisation.
PE manage benefits for a program of work Eg. Currently, the Sales team spends a lot of time each day hunting for past proposals, customer relationship information, policies and other documentation in the shared network drive. There is no naming convention for filing documents and it is generally considered to be difficult to source the information required. The benefit expected is that productivity in the Sales department will improve as a result of not having to look for documentation. D. Organisational objectives:
Explain how the benefit is aligned with the organisational objectives.
PC1.1 Analyse benefits and their alignment to organisational objectives Measures
Describe how you will measure benefits before and after the changes.
Record what will be measured.
How will activities be measured?
Who will do the measuring?
Who will approve the results?
How long you will measure for
What tools are required to measure ?Metric
KE Workplace identification and documentation of program benefits Baseline measures:
Explain the current situation in the organisation if you were to apply the measure now before starting the program.
KE Workplace identification and documentation of program benefits Eg. Staff have been raising the issue of how long it takes them to find the necessary data they need to put together new sales contracts. It is impacting on them being able to submit contracts on time and they are losing sales as a result.
A time and motion study will be conducted to establish the average current time it takes to complete this activity across a sample of 10 sales staff, 3 months prior to the IT system rollout. This is a qualitative measure to substantiate the anecdotal information. Short-term measures:
Identify at least 1 short-term measure to show that the benefit is being partly realised before or at the end of the program.
PC1.2 Define and communicate expected short- and long-term benefits and trade-offs with key stakeholdersKE components of different benefit delivery models
KE types and definition of program benefits
KE forecasting program benefits realisation Eg. Eight weeks after the new IT system rollout, the time and motion will be conducted again with primarily the same 10 sales staff to determine if there has been an reduction in the time takes them to find the necessary data.
Long-term measures:
Identify at least one long-term measure to show that the benefit has been realised at the end of the program or after it has been completed.
PC1.2 Define and communicate expected short- and long-term benefits and trade-offs with key stakeholdersKE components of different benefit delivery models
KE types and definition of program benefits
KE forecasting program benefits realisation Eg. We will repeat the time and motion study 6 months after the new IT system is live, with a different set of 10 sales people.
As staff use the system over this longer period it is expected that they will become more efficient so this allows us to measure further time saving.
Enablers required:
Provide at least 3 enablers that are required for the changes to be implemented e.g. tools, processes, policies, physical assets like a building.
PE manage benefits for a program of work Eg.IT system implemented
Procedures updated to include the changes required as a result of the new IT system
Sales staff have received training in how to use the new IT system and the new procedures Program Management Approach:
Explain how one key deliverable from your program will contribute to the benefit.
KE Relationship between program delivery and benefits realisation approaches Eg. User testing of the new IT system will demonstrate the time improvement in searching and finding past proposals and contracts.
Training will be provided to all users prior to the rollout of the management system so they are able to use the new system from the rollout date. Risks:
Explain two risks that could reduce or stop the benefit from being realised.
KE Workplace identification and documentation of program benefits Explain how you worked with stakeholders to develop the benefits management plan including:
List the stakeholders (name and position title) that you have communicated with in developing the benefits management plan.
Explain the steps you went through to gain their agreement.
Explain the steps in your negotiation with the stakeholders on the approaches for delivering the benefits.
PC1.2 Define and communicate expected short- and long-term benefits and trade-offs with key stakeholdersPC2.1 Define and agree benefits dependencies with key stakeholders
PC2.2 Devise and agree benefits delivery approach with key stakeholders considering impact of the benefit on risk management, issues management, and change control
PE manage benefits for a program of work
Explain what criteria you will use to rate the benefits in order of priority.
PE manage benefits for a program of work
Explain two techniques you used to analyse and make decisions in assessing the potential benefits in your benefits management plan.
KE techniques used in decision making theory and analysis applied to benefits assessment
Manage Benefits - Assessment 2
Name:
Student ID:
You need to identify and assess data to determine your program performance by:
Explain 1 qualitative method for obtaining data related to Benefit 1 and analyse if this proves your program is on track and the benefit will be realised.
Explain 1 quantitative method for obtaining data related to Benefit 2 and analyse if this proves your program is on track and the benefit will be realised.
PC 1.3 Assess project and program performance against respective plans
KE - qualitative and quantitative data to assess project and program performance against plans
Benefits Realisation Stakeholder Update
Complete the table below to provide stakeholders with an update on the progress of the benefits being realised. You can assume that your program is 75% completed and your program is behind time.
Reporting period:
Benefit 1
Benefit 2
Benefit Owner:
Owner Name and title of position Benefit Description:
Description can be copied from Assessment 1 Benefit Measures - explain if changes are required or not to how the benefits are measured.
PC2.4 Review, confirm and update benefits measurement approach and benefits delivery approach Internal program changes impacting benefit:
Explain at least one change that has occurred in the program that has had an impact on each benefit.
PC1.4 Monitor and evaluate internal and external program contexts for circumstances that may require changes to the expected benefits External program changes impacting benefit:
Explain at least one external event that has occurred in the program that has had an impact on each benefit.
PC1.4 Monitor and evaluate internal and external program contexts for circumstances that may require changes to the expected benefits Progress Measurement:
Achievement to date:
Explain what has been done in the program to achieve the benefit to this date.
PC3.1 Assess deliverables from constituent projects in accordance with the benefits measurement approach
PC3.2 Measure and report progress toward delivery of expected benefits with key stakeholders
PE manage benefits for a program of work Variance:
Explain at least one variance that has occurred in the program and the impact that has had on achieving the original benefit.
PC3.5 Address variances in delivery of expected benefits
PE manage benefits for a program of work Benefit Delivery Approach
Explain if changes are required or not to benefits delivery approach eg. will it take long to realise the benefit, etc.
PC2.4 Periodically review, confirm and update benefits measurement approach and benefits delivery approach
PC3.3 Evaluate and communicate benefits against forecast projects delivery plan Document the lessons learned from the program and present them as a one page report for stakeholders. You need to include the names and position titles of the stakeholders at the top or your report.
PC3.4 Assess and record lessons learned throughout projects and communicate to pertinent stakeholders
