Manage People Performance John Readings Bookstores Case Study - Management Assignment Help

Assignment Task

Task
1. List four types of support which can be provided to your team to assist them with managing their own performance and professional development. Provide examples
demonstrating how you would apply each.
2. Using bullet points, list the process which should be used when managing poor performance in your workplace.
3. Define the term ‘unlawful dismissal’ in respect to the workplace and provide an example of:
a. An unlawful dismissal
b. A lawful dismissal
3. Under the Fair Work Act 2009, who is covered by the unfair dismissal laws?
4. Under current legislation what are six actions which are considered as harsh, unjust, or unreasonable when determining if a dismissal was unreasonable?
Manage people performance 
5. Discuss five methods which can be used to document performance management on a continual basis in the workplace?
6. Outline the steps which must be taken to ensure that all documentation related to performance management is recorded and stored according to legislative and organisational requirements.
7. It is important that all workers are employed under the provisions, as set by the correct award or agreement. List three sources of information, how you would access it and how you ensure that you are using the correct award or agreement for particular staff within your industry or organisation?
8. Provide an overview of the ten National Employment Standards (NES) and when they apply within an organisation.
9. Provide an overview of what should be included in a risk management plan to address performance management in the workplace.
10. Outline two human resource support services you could engage to assist with managing the performance of teams and individuals in the workplace.     

Scenario - You have recently been employed as part of the management team at John Readings bookstores. In your role you are responsible for the daily operations within the sales division of the business. As part of your role you must manage the performance of your team within the division and ensure that all set KPI’s, targets and organisational objectives are being monitored, reported and met in accordance with the policies and procedures set by the organisation. Each member within your team has set performance measures which must be monitored and reviewed continually as the impact of not meeting these measures could slow down sales, resulting in the loss of productivity, output and profit for the business. Since your commencement you have reviewed existing practices and have identified areas for improvement as well as gaps in current processes which will require further development and implementation. You have met with the management team where it was agreed that you would take the lead in establishing and implementing the required changes using your team as a pilot. Upon review of your changes the processes will be rolled out across the whole organisation. You will need to consult, and mange will all relevant personnel and ensure that you document your results using appropriate feedback mechanism.        

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