MGT502 Business Communication
MGT502 Business Communication
The topic is Business communication and Productivity
Kim, S. (2019). The process model of corporate social responsibility (CSR) communication: CSR communication and its relationship with consumers' CSR knowledge, trust, and corporate reputation perception. Journal of business ethics,154(4), 1143-1159.
https://webaebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=37a6624b-f7f0-4343-a9eb-0deed83ebc6b%40sdc-v-sessmgr03The author namedSora Kim received her education at the Chinese University of Hong Kong's School of Journalism and Communication. By this article, the author sought to reach American readers (Kim, 2019). According to the National survey performed for this publication, CSR initiatives, including communication, have a beneficial impact on consumers. Businesses that engage in CSR initiatives are able to strengthen their connections with consumers and increase their market reputation and client loyalty. Coffelt, Baker, and Corey (2016) stated that, from the viewpoint of employers, verbaland written communication abilities facilitate the maintenance of good interpersonal skills inside and outside the business more efficiently than some other styles of communication used by the organisation. This magazine pertains to the issue of corporate communications and network because it concentrates upon CSR communication which enhances the CSR understanding of consumers and fosters trust and connections with consumers as well as other business organisations.
Sanina, A., Balashov, A., Rubtcova, M., & Satinsky, D. M. (2017). The effectiveness of communication channels in government and business communication. InformationPolity,22(4),251266.
https://webpebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=8a77bfbf-2bd0-456c-bc70-7fee51747f81%40redis
Anna Sanina, Aleksey Balashov, and Mariia Rubtcova are faculty members at St. Petersburg, Russia, while Daniel M. Satinsky is affiliated with the Davis Centre for Eurasian and Russian studies at Harvard University in Boston, Massachusetts, United States. Russia owns the data gathered for this journal's research purposes. This article describes how well the government utilizes communication channels for voluntary, interactive contact that aids in the organization's strategy. This paper concentrates on the many lines of communication which enhance the business's pace, dependability, and efficiency. Zhu et al. (2020) suggested that online referral marketing enhances consumer connection and expands customer bases and company networks. Similarly, this strategy is also utilized by the administration in order to successfully communicate with the general public, enterprises, and organizations. This magazine relates to business communications and networksbecause it emphasises embracing the numerous communication channels that enable organisations to expand their client base, as well as the importance of a robust business network (Sanina et al.,2017).
Zhu, Y., Wang, V. L., Wang, Y. J., & Nastos, J. (2020). Business-to-business referral asdigital coopetition strategy: Insights from an industry-wise digital businessnetwork.European Journal of Marketing, 54(6), 1181-1203.
https://www-emerald-com.torrens.idm.oclc.org/insight/content/doi/10.1108/EJM-01-2019-0011/full/pdf?title=business-to-business-referral-as-digital-coopetition-strategy-insights-from-an-industry-wise-digital-business-networkYhing Zhu is serving as a professor of management at the University of British Columbia-Okanagan in Kelowna, Canada. Valerie Lynette Wang and Yong Jian Wang are professors at University of Pennsylvania in the United States, while Jim Nastos teaches at Okanagan College in British Columbia, Canada. The author engages several suppliers, consumers, dealers, and communities, among others, in order to meet the needs of this study. Before the 1920s, individuals communicated face-to-face. Now, however, digital marketing referrals are employed as a network to communicate with one another (Zhu et al., 2020). Referrals encapsulate the electronic links that display the information; this is referred to as digital referral marketing. According to Sanina et al. (2017), the administration is utilizing multi-channel communication tactics to boost business efficiency. Although online referral marketing is among the most often regarded tactics used by businesses, traditional referral marketing remains one of the most effective. Customers are able to obtain the material by a single click.
Coffelt, T. A., Baker, M. J., & Corey, R. C. (2016). Business communication practices from employers' perspectives. Business and Professional Communication Quarterly, 79(3), 300-316.
https://webpebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=fad880c3-128b-4999-8737-99c5bf093996%40redis
Coffelt, Tine A. Matthew J. Baker, and Robert C. Corey are graduates of Lowa State University, United States. The purpose of this journal article is to address employers from a worldwide viewpoint. It intended to examine employers' perceptions of the effective communication used by the employers. According to the results of this study, verbal communication skills seem to be more conducive to company success than written communication abilities. Kim (2019) says that CSR communication serves a critical role in providing customers with efficient CSR knowledge and in assisting companies in maintaining strong interpersonal relationships and common ground with their individual clients. This also contributes to expanding the market's total client base. This journal article connects to the issue of corporate communications and networksbecause the inclination for verbal communication skills facilitates the maintenance of strong networks as well as interpersonal interactions with other firms and the company's prospective clients (Coffelt, Baker & Corey, 2016). Communication therefore, forms an important aspect in increasing the productivity of an organization.
Lucas, K., & Rawlins, J. D. (2015). The competency pivot: Introducing a revised approach to the business communication curriculum. Business and Professional Communication Quarterly, 78(2), 167-193. https://web-p-ebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=2d4eb4be-dd20-4b31- 9573-8724e7c3cb93%40redis
Kristen Lucas had beenan associate professor while Jacob D. Rawlins had beenan assistant professor within Management department atUniversity of Louisville in Louisville, Kentucky, United States. After conducting a study of U.S. employers and concluding that efficient communication inside and outside the firm is very important, the research publication was created. It is of the utmost importance to satisfy the five key abilities for successful communication. It is succinct, clear, professional, compelling, and evidence-based. Hausberg et al. (2019) stated that online transition aids businesses in applying new concepts and initiating effective customer interaction, whereas this journal emphasises developing effective communication skills to comprehend the various transformations occurring within and without the organisation. It is of the utmost importance to retain clarity while communicating with another individual. The article says that a clear knowledge of the idea and excellent communication will aid in the development of a robust networkswithin and beyond the company.
Patrutiu-Baltes, L. (2016). The impact of digitalization on business communication. SEA-Practical Application of Science, 4(11), 319-325.
https://websebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=b486cbb1-f78a-4bc9-ae9a-3d6a2dacbe9f%40redisLoredana Patrutiu-Baltes attended the Transilvania University of Brasov for her education. She earned a doctorate in online marketing. The author of this journal article entitled "The impact of digitalisation on corporate communications" intended it for a worldwide audience, businesses, large MNCs, etc., and emphasised the significance of the website and digitalisation in business in order to expand the total client base throughout a multicultural setting. Utami et al. (2019) assert that e-commerce SME participants have a significant interest in leveraging e-commerce to develop a strong professional network and ensure an effective channel of information with clients and other commercial enterprises across the globe. This publication relates to business networks andcommunicationbecause it enables businesses to construct robust networks using business digitalisation and the internet (social media sites, email marketing, webinars,social media sites, etc). It enables enterprises to keep an effective channel of information with the other firms, organisations, and people at all times and in any location, therefore contributing to the development of robust business connections (Patrutiu-Baltes, 2016)
Kalogiannidis, S. (2020). Impact of effective business communication on employee performance.European Journal of Business and Management Research,5(6). https://www.ejbmr.org/index.php/ejbmr/article/view/631Stavros Kalogiannidis had beenan adjunct professor at the University of Western Macedonia. This essay by Kalogiannidis explains the effects of successful communication. The research demonstrated that good communication has a significant impact on employee performance in all corporate entities. Businesses are urged to maintain an effective flow of data throughout the firm so as to enhance employee productivity and long-term profitability. Rarely do organisations with inadequate communication attain a higher degree of performance than those with very effective corporate communication. This study aims to address the current research vacuum in the field of corporate communication. The research offers evidence how horizontal communications and employeesperformance are significantly related. It demonstrates that downward communicationsand employeesperformance are significantly connected. Kalogiannidis demonstrated a positive correlation between performance and communications.
Mawuxornam, F. P. (2021).An Analysis of The Relationship between Employee Communication and Business Productivity: A Study of Theovision International, Accra(Doctoral dissertation, Ghana Institute of Journalism).
Aamir Hamid attained their PhD Degree from Department of Library and Information Science, Islamia University Bahawalpur, Pakistan. The purpose of this essay is to establish the connection between employee engagement and corporate output. The author discovered a substantial correlation between communication abilities and job efficiency. The authors argue that communication skills assist library workers in enhancing their job performance, service offering, building good relationships with library clients and colleagues, and meeting the information demands of users. The study findings urge library executives, organisational administration, decision-makers, and career development programme coordinating organisations to focus on improving or sharpening the communication abilities of their personnel. This study's findings are consistent with Kalogiannidis's (202), who asserts that good communication within organisations offers workers with explicit guidance, resulting in improved job performance and less ambiguity over work difficulties.
Ali, BJ, Anwar, G., Gardi, B., Othman, BJ, Aziz, HM, Ahmed, SA, Hamza, PA, Ismael, NB, Sorguli, S., Sabir, BY (2021). Business Communication Strategies: Analysis of Internal Communication Processes. Journal of Humanities and Education Development,3(3), 16-38. https://doi.org/10Bayad Jamal Ali is a professor at Komar University of Science and Technology's Business Administration department. This investigation was conducted in the maintenance department of Cement Company. This research utilized a quantitative approach to collect information pertinent to a focus on internal communications in the maintenance organization of a cement production. The study results indicated that the present management throughout the cement sector is conducting successful team meetings. Current leadership throughout the cement sector is creating frequent, open contact with all workers within the firm. The authors argued that boosting organisational communication would have good outcomes, such as enhancing relationships with key stakeholders like consumers, which will result in a profit increase and company expansion. Increased performance would come from efficient communication between divisions or between personnel.
Stckl, A., & Struck, O. (2022). The impact of informal communication on the quality and productivity of digital collaborative work.Work, (Preprint), 1-17. https://content.iospress.com/articles/work/wor211246
Stockl has been serving as the head of the Otto-Friedrich-Universitt Bamberg's Labour Studies department in Bamberg, Germany. The author investigates the link between informal contact through 4 communication channels as well as the productivity of work via database, and also the requirement of these factors for the quality of work. Informal communication within the workplace consists of contacts amongst coworkers which are unofficial in character and emphasise the development of social ties outside the standard company structure's hierarchy. According to the author, informal communication plays a direct function in enhancing digital communication amongst workers. The study emphasises the need of theinformal communication for digitally collaborative work and, as a result, has substantial consequences for business practise. Patrutiu-Baltes et al. (2016) have emphasised the impact of digitisation on corporate communication. Both results are complementary (Patrutiu-Baltes et al., 2016; Stockl & Struck, 2022). They illustrate the effects of digitisation on communications and the effects of communication for digital cooperation.
References
Ali, BJ, Anwar, G., Gardi, B., Othman, BJ, Aziz, HM, Ahmed, SA, Hamza, PA, Ismael, NB, Sorguli, S., Sabir, BY (2021). Business Communication Strategies: Analysis of Internal Communication Processes. Journal of Humanities and Education Development,3(3), 16-38. https://doi.org/10Coffelt, T. A., Baker, M. J., & Corey, R. C. (2016). Business communication practices from employers' perspectives. Business and Professional Communication Quarterly, 79(3), 300-316. https://webpebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=fad880c3-128b-4999-8737-99c5bf093996%40redisHausberg, J. P., Liere-Netheler, K., Packmohr, S., Pakura, S., & Vogelsang, K. (2019). Research streams on digital transformation from a holistic business perspective: a systematic literature review and citation network analysis. Journal of Business Economics, 89(8), 931-963. https://www.proquest.com/docview/2315322544?accountid=176901
Kalogiannidis, S. (2020). Impact of effective business communication on employee performance.European Journal of Business and Management Research,5(6). https://www.ejbmr.org/index.php/ejbmr/article/view/631Kim, S. (2019). The process model of corporate social responsibility (CSR) communication: CSR communication and its relationship with consumers' CSR knowledge, trust, and corporate reputation perception. Journal of business ethics,154(4), 1143-1159. https://webaebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=37a6624b-f7f0-4343-a9eb-0deed83ebc6b%40sdc-v-sessmgr03.
Lucas, K., & Rawlins, J. D. (2015). The competency pivot: Introducing a revised approach to the business communication curriculum. Business and Professional Communication Quarterly, 78(2), 167-193. https://web-p-ebscohost.com.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=2d4eb4be-dd20-4b31-9573- 8724e7c3cb93%40redis
Mawuxornam, F. P. (2021).An Analysis of The Relationship between Employee Communication and Business Productivity: A Study of Theovision International, Accra(Doctoral dissertation, Ghana Institute of Journalism).
Patrutiu-Baltes, L. (2016). The impact of digitalization on business communication. SEA-Practical Application of Science, 4(11), 319-325. https://websebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=b486cbb1-f78a-4bc9-ae9a-3d6a2dacbe9f%40redisSanina, A., Balashov, A., Rubtcova, M., & Satinsky, D. M. (2017). The effectiveness of communication channels in government and business communication. InformationPolity,22(4),251266. https://webpebscohostcom.torrens.idm.oclc.org/ehost/pdfviewer/pdfviewer?vid=1&sid=8a77bfbf-2bd0-456c-bc70-7fee51747f81%40redisStckl, A., & Struck, O. (2022). The impact of informal communication on the quality and productivity of digital collaborative work.Work, (Preprint), 1-17. https://content.iospress.com/articles/work/wor211246
Zhu, Y., Wang, V. L., Wang, Y. J., & Nastos, J. (2020). Business-to-business referral asdigital coopetition strategy: Insights from an industry-wise digital businessnetwork.European Journal of Marketing, 54(6), 1181-1203. https://www-emerald-com.torrens.idm.oclc.org/insight/content/doi/10.1108/EJM-01-2019-0011/full/pdf?title=business-to-business-referral-as-digital-coopetition-strategy-insights-from-an-industry-wise-digital-business-network
