MIS604 - ABC Pty Ltd Case Study - Engineering Assignment

Context: (MIS604)

In your reading and activities for this subject, you have discovered the concept of requirement engineering and the entire procedures that involved in the process derived from the real-world cases. You also explored the importance of requirement engineering and the relevant case studies have guided you to understand it further. By undertaking this assessment, you will be able to contextualize and explain the high-level concepts of requirement engineering and explain the role of requirement engineering in achieving organizational success. 

Task Instructions: 

You, as a group, should first read and understand the following case before proceeding to answer the questions in the Assessment Tasks section. Note that every piece of information provided in the following case serves a purpose. 

The case 

ABC Pty Ltd is a start-up tech company (the ‘Company’) based in Sydney Australia. They are currently seeking to develop a mobile app or a web application (collectively called an ‘app’), which provides on-demand trades & handyman services to their customers. The objective of the app is to connect tradesmen and customers. ABC envisioned that this app will provide a strong revenue stream to the company and other business opportunities from a wide handyman network. 

The founder of the Company has envisaged an app that enables customers to find trustworthy tradesmen to get the job done; it is also a platform for tradespersons to find jobs and earn an extra income stream. Typical jobs posted on the platform should include home cleaning, heating, and cooling system services, gardening, airport pick up & delivery, IKEA furniture assembly, garbage removal, plumbing, and other tradesmen & handyman jobs. The founder also provided the following very high- level and rough ideas for the app: 

For customers, they can post job(s) on the app, browse through tradespersons’ profile, and contact them through the in-app instant messenger. 

For tradespersons, they can put up a profile on the app, browse through jobs available, and contact customers through the in-app instance messenger. 

Once the job is completed, payment can be made securely through the app. The customer will also have the opportunity to rate and review the tradesperson. 

ABC wants to push this app to the market in the next six months and has secured an investment for this app. 

ABC has engaged you (i.e. a group of you) as the requirements analyst in this project. 

Assessment tasks 

Part A. 

1. Establish your credentials in giving requirements engineering advice to ABC. Note that you are not a student in this case. You are required to undertake some research and identify qualifications, certificates or experiences related to requirements engineering that will add to your credentials.

2. Advise ABC Pty Ltd on the importance of requirements engineering and the implications of not having in place proper requirement engineering practices in the project.

3. Advise ABC Pty Ltd of the key processes in requirements engineering in relation to the project. Provide (a) a description of each requirement engineering process; (b) the objectives, the main activities, key stakeholders and outputs of each process.

4. Advise ABC Pty Ltd of a plan for requirement elicitation for the proposed app. Given the nature of this app, what are the requirements elicitation activities you would perform? Justify your choices. Provide detailed descriptions of at least two requirements elicitation techniques. For example, if an interview is to be conducted, you will need to provide: 

• who are the interviewees; 
• who are the interviewers; 
• the interview questions;

5. Based on the case description and use common sense, for the proposed app, list

a. At least two (2) business requirements;

b. At least five (5) functional requirements;

c. At least three (3) non-functional requirements;

1. Title page: Subject code and name, assessment number, report title, assessment due date, word count (actual), student names, student IDs, Torrens email address, campus learning facilitator, and Subject coordinator. Not included in the word count. 

2. Executive summary: should include the purpose of the report, the problem including key issues considered and how they were investigated, and your findings. This part should be approximately three-quarters of an A4 page but must not be longer than one (1) A4 page. Not included in the word count. 

3. Table of Contents (ToC): should list the report topics using decimal notation. We need to include the main headings and subheadings with corresponding page numbers, using a format that makes the hierarchy of topics clear. Because you are including a ToC the report pages should be numbered in the footer as follows: title page has no page number, and the main text to have Arabic numerals commencing at 1. Create the ToC using MS Word’s ToC auto-generator rather than manually typing out the top. Instructions can be found here https://support.office.com/en-gb/article/Create- a-table-of-contents- or-update-a-table-of-contents-eb275189-b93e-4559-8dd9-c279457bfd72#__create_a_table. Not included in the word count. 

4. Introduction: provide a brief description of the company as given in the case scenario including any assumptions, a concise overview of the problem you have been asked to research, the main aims/purpose of the report, the objectives to be achieved by writing the report (include the tasks outlined in the case study) and how you investigated the problem. Provide an outline of the sections of the report.

5. Body of the report (use appropriate headings in the body of the report.): Ensure that you address the tasks listed in the case study scenario. Do NOT use generic words such as ‘Body, Body of the Report, Tasks’ as section headings. Create meaningful headings and subheadings that reflect the topic and content of your report. 

6. Conclusion: restate the purpose of the report and key issues investigated and the related findings based on your research and analysis. Explain the significance of your findings for addressing the problem stated in the case scenario and any limitations. State how your report has achieved its objectives and any future work to be considered