Real world ready?

Real world ready?

The future of work is complex but our skills are often more portable than we release.

Enterprise skills are transferable skills that enable you to engage in complex world and navigate the challenges they will inherit. Enterprise skills are required in all knowledge based jobs, and have been found to be a powerful predictor of long-term job success.

Skills classified as enterprise skills include:

Problem solving

Communication skills

Digital literacy

Teamwork

Presentation skills

Critical thinking

Creativity

Financial literacy

The terms used to describe these skills vary across different contexts, sometimes called soft or 21st skills. Irrespective of the terminology these skills are associated with better career outcomes.

The QUT undergraduate Business degrees are designed to develop these enterprise skills alongside discipline specific technical skills. These QUT Business Capabilities, also known as Assurance of Learning Goals (AoLs), and developing these capabilities will assist you to meet the desired graduate outcomes set at QUT and equip you with the knowledge and skills to succeed in your chosen career:

Knowledge and Technological Skills (KS)

1.1 Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.

1.2 Apply technical and technological skills appropriate and effective for real world business purposes and contexts.

Higher Order Thinking (HO)

2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.

2.2 Exercise independent judgment and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts.

Professional Communication (PC)

3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.

3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts.

Teamwork and Self (TS)

4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.

4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts.

Social, Ethical and Global Understanding (SE)

5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.

5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts.

Assessment Item 3 -Task instructions

Your reflective professional plan has two parts. Note, these two parts are linked.

Part 1 requires you to use 4Rs framework to critically reflect on one of the under-graduate capabilities (i.e., AOLs).

Identify the AOL which you want to critically reflect upon:

Commence noting ideas for how to use the 4rs to critically reflect upon the AOLReporting and responding

Report: Describe what happened in the incident/issue/learning that involves the capability you are reflecting on

Respond: why is it relevant and/or important to you, how did you respond? Make observations about how you responded and what questions you asked yourself (if any)

Relating

Relate or make connections between the incident/issue/learning and your own capabilities.

Have I encountered this before?

Do I have the skills and knowledge to deal with this (are these different from my capability at the beginning of the degree)? Explain

Reasoning

Identify the significant factors underlying the incident/issue/learningExplain how they are important to understanding the incident/issue/learningUtilise relevant theory and literature to support your reasoningReconstructing

Why and how this learning will inform your professional practice in the future:

What would you differently/the same?

What might work and why?

Are my ideas supported by theory?

Part 2 requires you to use the critical reflection from part 1 to inform how you demonstrate your capabilities as enterprise skills in a selection process via the STAR method.

The interview question I am answering is....

(see examples on next pages) Provide your answer using STAR method:

Situation: An event, project, or challenge you faced at work.

Task: The tasks and responsibilities you had in the situation.

Action: Steps you took to fix or complete the task.

Result: Results of the actions youd taken.

QUT AOLs Example Behavioural Based Interview Question

These are examples which you are free to use but you can also create your own. If you are currently applying for jobs, consider creating questions you may get during the selection process.

Knowledge and Technological Skills (KS)

Demonstrate and apply integrated discipline (including technical) knowledge across the broad field of business with depth in one or more core business disciplines.

Apply technical and technological skills appropriate and effective for real world business purposes and contexts. Can you give me an example of when you utilized your insert your discipline here knowledge to solve a client problem?

Tell me about a time you used your technical skills (relevant to your discipline) to solve a problem?

Higher Order Thinking (HO)

2.1 Investigate real world business issues and situations through the effective analysis, evaluation and synthesis of theory and practice.

2.2 Exercise independent judgment and initiative in adapting and applying knowledge and skills for effective planning, problem solving and decision making in diverse contexts. Tell me about a time you successfully solved a complex and novel work problem?

Can you give me an example of when you used your professional judgement to make a decision when information was incomplete and the problem ill defined?

Professional Communication (PC)

3.1 Use information literacy skills, and communicate effectively and professionally in written forms and using media appropriate for diverse purposes and contexts.

3.2 Use information literacy skills, and communicate effectively and professionally in oral forms, appropriate for diverse purposes and contexts. Can you give me an example of when you provided complex technical information in an audience appropriate written format?

Tell me about a time you successfully delivered a professional presentation on a complex topic?

Teamwork and Self (TS)

4.1 Exercise self-reflection, responsibility and accountability in relation to own learning and professional practice.

4.2 Apply teamwork knowledge and skills for effective collaboration across diverse purposes and contexts. Tell me about a time when you resolved conflict in a team?

Can you give me an example of when you effectively worked in a multi-disciplinary team to deliver a high-quality outcome under time pressure?

Social, Ethical and Global Understanding (SE)

5.1 Demonstrate and apply knowledge of ethical and legal principles and practices in analysing and responding to business issues.

5.2 Demonstrate and apply knowledge of socially responsible behaviour in analysing and addressing business issues in national and international business contexts. Tell me about a time you faced an ethical dilemma at work and how you resolved it?

Can you give me an example of when you reconciled the competing demands of profit maximization and sustainability?

BSB399 Assessment Item 2 - Professional Plan

From: [Student Name and Student Number]

Date: [Date]

Word Count: [1250 words]

[Note: You should not change the formatting of this document, but you should delete the word count guidelines and instructional sentences. The report should be in 12-point font with 1.5 line spacing]

Part A Application of 4rs Framework for Critical Self-Reflection (1000-1200 words)

The AOL I am reflected upon is

[Provide an explicit statement on which AOL you are reflection on]

Reporting and Responding

[Report: Describe what happened in the incident/issue/learning that involves the capability you are reflecting on; Respond: why is it relevant and/or important to you, how did you respond? Make observations about how you responded and what questions you asked yourself (if any). This should be honest, critical, and constructive. What was challenging? What worked well? what did not work well?]

Relating

[Relate or make connections between the incident/issue/learning and your own capabilities. Have I encountered this before? Do I have the skills and knowledge to deal with this (are these different from my capability at the beginning of the degree)? Explain].

Reasoning

[Identify the significant factors underlying the incident/issue/learning. Explain how they are important to understanding the incident/issue/learning. Utilise relevant theory and literature to support your reasoning].

Reconstructing

[Why and how this learning will inform your professional practice in the future: What would you differently/the same? What might work and why? Are my ideas supported by theory].

Part B Demonstrate the capability you reflected upon in Part A as an enterprise skill in a selection process using the STAR method. (300-500 words)

The interview question I am answering is....

[Provide an explicit statement of the job interview question you are answering]

Situation

[Describe an event, project, or challenge you faced in this unit or during your studies]

Task

[Describe the tasks and responsibilities you had in the situation.]

Action

[Describe the steps you took to fix or complete the task.]

Result

[Describe the results of the actions youd taken.]

Reference List (not included in word count, always start your reference list on a new page)

[APA referencing style. Include only sources that you have referred to in your report].