621665000BSBOPS504 Manage business risk

621665000BSBOPS504 Manage business risk

Project Portfolio

Student name: Student ID: Assessor: Date: Business this assessment is based on: Risk management project/process: Documentation reviewed as preparation: Contents

TOC o "1-3" h z t "RTO Works Heading 1,1" Section 1: Establish risk context PAGEREF _Toc71881679 h 5Section 2: Identify and analyse risk PAGEREF _Toc71881680 h 8Section 3: Implement and monitor risk treatment PAGEREF _Toc71881681 h 10

Section 1: Establish risk contextProvide a brief overview of the business or organisation you are basing your portfolio on.

What is the name of the business or organisation?

What is the main focus of the business?

What role will you assume as you investigate risk for your chosen risk management process/project?

Determine the scope of your chosen risk management process/project.

What does your chosen risk management process/project involve?

Which departments or work areas are involved in the process?

Are there any risks the business will not manage (for example, staff retention)?

Evaluate organisational requirements and standards for managing risk.

Which organisational policies and procedures provide input on how you approach your chosen risk management process or project e.g. Risk management, Record keeping etc.?

Are there any processes you need to follow?

Attach policies and procedures to this section of your portfolio.

What are the legal requirements associated with your chosen risk management process or project?

Explain the legislation you need to comply with.

Do any regulations apply?

Is there the potential for new laws to be introduced or existing ones to be amended or rescinded?

Which risk management standard/s are used or guide the risk management activities of the business?

List the resources available for you to use as you plan, implement and monitor risk.

Are template documents available to support your risk management process/project?

Do you have budget allocation or restrictions for the risk management process/project?

Which employees are available to assist you?

What other resources are required?

Establish objectives and critical success factors for your risk management process or project.

List two objectives.

List three critical success factors for the risk management process or project.

Identify stakeholders who will be part of the risk management process.

Who is able to shed light on or assist with risk identification, risk analysis and/or risk control?

Who is likely to be impacted by an adverse risk event?

How will each stakeholder provide input to the risk management process (such as identifying possible risks, helping describe their impact and suggesting ways to prevent or mitigate risks)?

What influence does each stakeholder have on risk management decisions?

What are the possible issues each stakeholder may have if a risk event occurs (for example, employees will still want to be paid, customers may still need your products or services and banks will still need to be paid for loans etc)?

Communicate with relevant stakeholders.

Who will you communicate to (at least two stakeholders) regarding:

Explanation of the risk management process or project?

Invitation to assist in risk identification.

How will you consult with each stakeholder?

If not already viewed in person by your assessor, attach proof (e.g. draft email, telephone conversation recording, video of meeting etc.) of your explanation of the risk management process/project to the stakeholders.

If not already viewed in person by your assessor, attach proof of your invitation to stakeholders to assist in the identification of risks (e.g. draft email, telephone conversation recording, video of meeting etc.).

Note: If suitable, 8.3 and 8.4 can be completed as one communication.

Analyse the external environment of your risk management process/project.

Note: You may choose to perform any external environmental analysis (e.g. PESTLE analysis) to answer this question instead of the questions below.

What is the political situation like (e.g. unrest, government support of small business, government policies)?

What is the current and predicted economic situation (e.g. state of local and other applicable economies, interest rates, exchange rates, employment rates etc.)?

Are there any social considerations (e.g. changing values, beliefs, attitudes and habits)?

How are technological advances affecting the business (e.g. internet, RPA, risk control)?

What are competitors doing?

Establish the strengths and weaknesses within your business that have the potential to create or impact risk.

Note: You may choose to use any relevant analysis tool (e.g. SWOT analysis) to answer instead of the questions below.

Are the current risk management policy/procedures complete and comprehensive?

What is the state or condition of business resources relevant to your risk management process or project?

How effective are existing communication mechanisms between management and the workforce?

How loyal are staff?

What is the size and quality of the customer data base?

What is the business ability to fund or raise funding?

What is the business cashflow situation?

Are supplier relationships strong and reliable?

61859414351000 Attach: Policies and procedures

Communication to explain risk management process to stakeholders (if relevant)

Communication to invite stakeholders to identify risks (if relevant)

Section 2: Identify and analyse riskPlan to discuss risks with invited stakeholders (identified in Section 1).

Choose a tool or technique to facilitate the group discussion to identify risks within the scope of the risk management process

Note: At the meeting, you will collaboratively choose three risks to focus on as a group.

List what will be discussed (e.g. identify risks, assess risks, risk treatments, priorities etc.)

What method and scale will you use to assess the likelihood and severity of the risks?

What will guide how you prioritise risk (e.g. risk matrix)?

What are you prepared to negotiate?

How will you negotiate?

Explain questioning and listening techniques you will use to elicit opinion and clarify understanding.

Summarise risks.

Summarise at least three risks identified at the meeting that apply to the scope of your risk management process or project. For each risk:

Identify which type of risk it is.

Identify who may be responsible for the risk.

List at least two potential outcomes should the risk eventuate.

What treatment alternatives were discussed?

How do the stakeholders want to prioritise the risks?

If not already viewed in person by your assessor, attach proof of your stakeholder meeting (e.g. video of meeting etc.).

Complete the table below to assess the identified risks (using an appropriate scale and stakeholder input).

Note, you may enter relevant information into the table below, or use any other appropriate format. If you use another format (e.g. MS Excel spreadsheet), attach proof to this section of your portfolio.

Risk Potential outcome Students role Stakeholder 2 Stakeholder 3 Combined value (e.g. average)

Likelihood Impact Likelihood Impact Likelihood Impact Likelihood Impact

Research risks

Research each of the identified risks to learn more about the risk and any related risk treatment options (e.g. speak to stakeholders, do an internet search, review best practice examples, check policies and procedures, view past incidents, research technology solutions etc.).

Note: You must access at least two different sources of information.

Summarise the research done for each identified risk.

List the options available to you to treat your identified risks.

Attach proof of your research to this section of your portfolio.

Use digital technology to document and calculate risk (e.g. a risk register). Include the risk, potential outcomes, likelihood, impact/severity, risk calculation, treatment actions and priority of each treatment action.

Note: Risk is calculated (likelihood)x(impact).

61859414351000 Attach: Proof of your research (2 sources)

Stakeholder meeting

Risk assessment (likelihood and impact) if you did not use the table provided

Digital risk documentation e.g. risk register

Section 3: Implement and monitor risk treatmentComplete the action plan below for ONE of your selected risk treatments (in your Risk register in Section 2).

Note: If your business already has an action plan template or other specific documentation requirements, use them instead and attach your work to this section of the portfolio.

Risk:

Action:

Desired outcome:

Overall person responsible:

Step: Person responsible: Timeframe: Resources: Performance measure: Outcome requirements: Done?

Communicate the action plan to relevant parties (each person responsible for a step in the action plan).

To who will you communicate?

How will you communicate (e.g. face-to-face discussion, email)?

Note: If you are basing this assessment on the case study business, you are required to communicate verbally.

Unless already viewed in person by your assessor, attach proof of your communication to this section of the portfolio (e.g. email with attachment, project schedule, video of team meeting etc.).

Implement your action plan and maintain documentation.

Which step will you implement?

Note: If you are using the case study, assume that one step in your action plan is to request quotes for RPA systems for invoice capturing.

What are the organisational policy and procedure requirements to implement your chosen step in the action plan (e.g. how many quotes are you required to obtain, should a research report be written etc.)?

Attach proof of implementation to this section of your portfolio (e.g. request for quotes, research conducted and written into a research report etc.).

Describe how you maintained the documentation to indicate completion of the step (e.g. marked the action plan as done). If this step cannot be completed in the Project Portfolio, attach proof.

Monitor your risk management process or project.

What data is available?

Have any new risks emerged?

Have any incidents been recorded?

Have you (or other stakeholders) received or provided feedback?

Evaluate your risk management process or project.

Are you identified risks still relevant?

Have your risk treatments been successful?

Are there any new risks?

How satisfied are stakeholders with your action taken to manage risks?

Are your selected treatment options still in line with best practice?

Is any other risk treatment necessary?

Write a report on the outcomes of the evaluation and attach it to this section of your portfolio. In you report, include:

a summary of the risk process/project and associated risks and risk treatments

a summary of the progress of the action plan

a summary of new risks

a summary of risks no longer valid

any additional risk treatments required.

61859414351000 Attach: Action plan (if relevant)

Proof of communicating action plan

Proof of action plan step implementation

Proof of how you maintained documentation (if relevant)

Evaluation report

621665000BSBWHS521- Ensure a safe workplace for a work area

Project Portfolio

Student name: Student ID: Assessor: Date: Business this assessment is based on: Work area: Job role: Existing WHS policies and procedures: Contents

TOC o "1-3" h z t "RTO Works Heading 1,1" Section 1: Assess the existing WHS Management System PAGEREF _Toc54864047 h 5Section 2: Adapting and Adopting the WHS Management System PAGEREF _Toc54864048 h 8Section 3: Maintain and evaluate the WHS Management System PAGEREF _Toc54864049 h 12

Section 1: Assess the existing WHS Management SystemProvide business overview

Provide an overview of the business, including:

name of business

brief description of what the business does (e.g. key functions, vision)

your job role within the business (or the role youre assuming if you are basing this assessment on the case study

selected work area Identify legislative and organisational requirements

Identify the WHS legislative and organisational requirements relevant to the work area. Include:

a summary of the relevant legislation, including:

Purpose and definitions of WHS Act, Regulations

Meaning of duty of care

Obligations of workers at work

Obligation of a business to consult and communicate with workers

a summary of existing WHS organisational policies and procedures

an explanation of how the WHS policy illustrates the organisations commitment to comply with WHS legislation

Note: legislation should be the WHS legislation that applies to the state/territory in which you are studying.

Attach any relevant policies to your portfolio. Identify WHS personnel

Identify all personnel associated with the work areas WHS.

Include the following people in your answer:

Persons within the organisation who are responsible for WHS

Their responsibilities (as per policy and procedures)

Explain how they are connected to the work area and WHS (e.g. represents contractors in consultative WHS discussions). Research WHS best practice

Research and summarise WHS best practices for the selected work area related to:

hazard identification and risk control

WHS communication and consultation practices

health and safety requirements for working from home. Assess policy and procedure adaptation requirements

Assess the requirements for adapting the existing WHS policy and procedures by:

setting at least two goals for adapting the existing WHS policy

outlining shortfalls of the existing policy and procedures.

61859414351000 Attach: Organisational policies and procedures

Section 2: Adapting and Adopting the WHS Management SystemSummarise the WHS meeting

Summarise the outcomes of the WHS consultative arrangement meeting.

Provide information about the meeting participation and outcomes to any relevant personnel (e.g. email a summary or minutes of meeting to the management team).

Follow any required organisational policies and procedures when providing the information.

Attach proof of your communication to your portfolio. Adapt WHS policy and procedures

Adapt the existing WHS policy and procedures to:

reflect legislative and best practice requirements

meet set goals

address shortfalls in the existing policy

include any additional requirements established at the meeting.

Attach the adapted policy to your portfolio. Calculate required resources

Calculate the resources required to support policy and procedure requirements by:

identifying financial and human resources

using mathematical and problem-solving strategies to perform calculations (e.g. brainstorming, budget information).

explaining how you have adhered to organisational requirements. Develop and maintain hazard identification and risk control procedures

Develop and maintain procedures reflect legislative and best practice requirements and include any additional requirements established at the meeting, by:

Identifying and reporting on one hazard and its associated risk in a risk management report (use Fatigue Management Report Template if applicable). In your report include:

Problems associated with hazard

Signs of the hazard

Risks associated with hazard and procedures for managing the risk

Proposed strategies for managing risk and relationship to hierarchy of control (e.g. implement safe working hours guidelines)

Sources of information used for the report, as well as sources of expert advice that could be used if further advice is needed in the area.

Considering expert advice, including:

Applying hierarchy of control (e.g., email requesting permission from CEO to incur costs)

An appropriate request for advice (e.g. draft an email or telephone script)

Providing a resource for implementing the risk control measure (e.g. poster for workplace notice board, draft email etc).

Attach the Risk Management report to your portfolio (e.g. completed Fatigue management report template).

Attach request for expert advice.

Attach resource for implementing the hierarchy of control. Develop a WHS induction and training program.

Use the work you have done in section 1 and 2 to develop a WHS induction and training program for your chosen organisation in an appropriate format (e.g. MS PowerPoint presentation).

Your presentation must address:

Persons within the organisation who are responsible for WHS and each of their responsibilities (as identified from the Health and Safety Policy and Procedure).

A review of the key changes made to the existing Health and Safety Policy and Procedure

An outline of the revised Grow Management Consultants Work Health and Safety Policy and associated procedures

Outline of hazard identification and risk control procedures.

Attach your training and induction program to your portfolio. 61859414351000 Attach: Adapted policy and procedures

Risk Management Report

Hierarchy of control permission for expert advice

Request for expert advice

Resource for risk control

Training and induction program

Section 3: Maintain and evaluate the WHS Management SystemSummarise and act on induction meeting outcomes

Summarise the outcomes of the training and induction.

Complete any improvement requests/ instructions (e.g. develop an internal work from home checklist).

Update policy and procedures if required.

Attach proof of completed improvement requests and updated policy/procedures to your portfolio. Apply record keeping

Use a system for WHS record keeping (e.g. cloud-based filing of WHS documents). In your system, include:

Filing system for WHS documentation (e.g. screen shot of cloud-based filing of WHS documents)

Record of all WHS decisions including why the decision was made in this assessment (e.g. electronic MS Excel WHS decision register recording all WHS decisions made during this course).

Attach proof of your WHS record keeping to your portfolio (e.g. screen shot of cloud-based filing system, completed WHS decision register). Report on your organisations WHS performance. include:

an evaluation according to the Performance Reporting Matric (see Performance Reporting Matrix document)

two recommendations for improvement per area. Establish performance indicators:

Conduct research and establish performance indicators for your organisation. In your answer:

identify four suitable WHS performance indicators for your organisation

explain the rationale for each

explain how regularly performance should be measured

write a short one-page report on the performance indicators (Use Performance Indicator Report template if applicable). 10401309398000Attach: Record keeping system

Proof of WHS decision records Proof of implemented improvements Updated policy and procedures Performance Indicators Report Performance report