-690245349200EXAMINATION PAPER
-690245349200EXAMINATION PAPER
Faculty of Business and Law
Trimester 2 2022 Examination
Unit Code:MMM710
Unit Name:Business Process and Operations Management
Exam Name: Open-Book Take Home Online Exam
Anticipated Writing Time: TWO (2) HOURS
Special Instructions For Candidates:
This examination is an open-book, take-home online exam.
This examination is open for 24 HOURS. Within this period, you can select when you complete the exam.
This examination constitutes 40% of your assessment in this unit.
This examination comprises four questions. You are required to answer ALL 4 questions.
Save your exam response on your computer using the file name: student ID, unit code, and the units name, for example, 216123123_MMM710_Business Process and Operations Management.
You must type your responses into a single Word document and upload the .docx to the Exam Submission Dropbox on the CloudDeakin unit site. Number each question clearly.
Late submissions will not be marked.
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MMM710: Business Process and Operations Management
T2 2022 EXAMINATION
Question 1. (10 Marks)
You are not expected to write more than 500 words to complete this question.
Research indicates that many companies forecast that the presence of artificial intelligence (AI) will dramatically change the future of operations and supply chain management. Do you agree? Substantiate your response by incorporating critical considerations and examples.
(Hint: Week 1 and Week 2)
Question 2. (10 Marks)
You are not expected to write more than 500 words to complete this question.
How is the output of a standard breakeven analysis model interpreted to yield the make-or-buy decision? What critical strategic factors should an operations manager consider in ensuring the efficacy of any outsourcing decision beyond just cost?
(Hint: Week 6)
Question 3. (10 Marks)
You are not expected to write more than 500 words to complete this question.
Identify the various costs of quality. Which one of the quality costs do you think is most critical and why?
(Hint: Week 9)
Question 4. (10 Marks)
You are not expected to write more than 500 words to complete this question.
In your view, what is the one most critical challenge encountered by the manufacturing sector today? Building on the critical challenge you identified and using the unit contents, provide two recommendations for a manufacturing firm to enhance its operational resilience.
(Hint: Week 3 and Week 10)
END OF EXAMINATION -
