MMH352 International Human Resource Management T2, 2022
3781005-50690021072203571100
MMH352 International Human Resource Management T2, 2022
Individual Written Assignment 1
Learning Outcome Details
DUE DATE AND TIME: Week 7, Thursday 25th August 2022, 20:00PM AEST
PERCENTAGE OF FINAL GRADE: 40%
WORD COUNT: 3000 WORDS
No hurdle requirement01022159500
The following table outlines the Unit Learning and Graduate Learning Outcomes:
The aim of this written assignment is for students to achieve ULOs 1 and 2 and obtain GLOs 1 and 2.
Assignment Requirements
Imagine you work for a multi-national enterprise (MNE) headquartered in Australia that needs a new international call centre to service its global customer base. You are on the MNE organizing team and are responsible for the International HRM strategy. The new call centre needs to be a success in terms of the following strategic goals of the MNE:
the centre should delight callers; and
the call centres employee turnover will be minimal except for death, retirement, or promotion within the MNE.
You need to decide in which country globally you put the call centre.
In your essay, provide justification for your plan. Your essay MUST include the following:
give the reasons for deciding the country in which to put the call centre;explain how your decision will help the MNE meets its strategic goals (delight customers and have minimal turnover);explain the design of the centres processes of recruitment and selection;set out your priorities for training and development within the call centre;set out your preferred performance management and compensation models;consideration of the host countrys legislative or regulatory requirements, including whether trade unions do not exist, or have little impact in the chosen country.
Please note the following:
The expected format of this assessment is a standard university essay. You MUST have:
an introduction,
followed by a body of content setting out the arguments for each of the areas above (i-vi),
and finishing with a conclusion summarising the key points.
This is not a group assignment.
Ensure that you adhere to the word limit of your essay within 3000 words (plus or minus 10%, exclusive of the references section).
Ensure that you cover ALL aspects of the essay questions i-vi.
In your, analysis you should draw on authoritative sources to support your arguments and analysis. Authoritative means peer-reviewed journal articles, scholarly texts and research books, mainstream media, employer associations, trade unions, and reputable public institutions.
You should not refer to internet blogs or unsubstantiated web content, recognisable by them having no legitimacy in representation and no authority accountable to public, political or academic review.
Remember the Unit Reading List is a great place to start your reading!
You should not offer personal opinions or rely on personal experience but put forward your analysis, supported by authoritative sources. Write in the third person.
There is no requirement or recommendation as to the number of maximum sources that should be cited. However, as a common rule of thumb, a minimum of at least 10 references is recommended to write an essay of 3000 words (but this is not prescriptive and should not be seen as a maximum).
Remember:
Ensure you use professional and academic language (third person and, for example, do not rather than dont) and not a casual or journalistic style.
Your essay should be presented in a reader-friendly way, so please ensure it:
has a title page
is written in essay format
is in 12pt font
is 1.5 spaced with 2 cm margins on each side
has numbered pages
uses correct in-text referencing (Australian Harvard system)
includes a reference list which begins on a new page and is correctly formatted (Deakin Australian Harvard system: https://www.deakin.edu.au/__data/assets/pdf_file/0012/2230401/Deakin-guide-to-Australian-Harvard.pdfPapers that include no citations, that is, no in-text references, will attract an automatic zero mark. Resubmission is not permitted. Papers that have no reference list will also attract an automatic zero mark. Resubmission is not permitted.
Study support is available from: https://www.deakin.edu.au/students/studying/study-support
Submission Instructions
Please submit your assignment in the individual Assignment Dropbox in the MMH352 CloudDeakin unit site on or before the due date. When uploading your assignment, name your document using the following syntax: <your surname_your first name_your Deakin student ID number_[MMH352.doc (or .docx). For example, Jones_Barry_123456789_ABC123.doc.
Submitting a hard copy of this assignment is NOT required.
You must keep a backup copy of every assignment you submituntil the marked assignment has been returned to you.
Any work you submit will be checked by electronic or other means for the purposes of detecting collusion, contract cheating and/or plagiarism. Please remember the principles of academic integrity.
When you submit an assignment through your CloudDeakin unit site,you will receive an email to your Deakin email address confirming that it has been submitted.You should check that you can see your assignment in the Submissions view of the Assignment Dropbox folder after upload,and check for,and keep,the email receipt for the submission. If you experience any issues, please inform the Unit Chair as a matter of urgency.
Marking and feedback
The marking rubric for this task is below and also available in the MMH352 CloudDeakin unit site - in the Assessment folder (under Assessment Resources).
Please ensure you familiarise yourself with the criteria before completing any assessment task. Criteria act as a boundary around the task and help identify what assessors are looking for specifically in your submission. The criteria are drawn from the Units Learning Outcomes, ensuring they align with appropriate graduate learning outcomes.
As per Faculty policy, students who submit their work by the due date will receive their marks and feedback on CloudDeakin 15 working days after the submission date.
Extensions
Extensions will only be granted for exceptional and/or unavoidable circumstances outside your control. Students seeking an extension for an assignment prior to the due date should apply directly via the Cloud Unit Site.
Requests for extensions will NOT be considered after 12noon, Wednesday 24th August 2022. Applications for special consideration after the due date must be submitted via StudentConnect.
Late submission
The following marking penalties will apply if you submit an assessment task after the due date without an approved extension: 5% will be deducted from available marks (i.e. the total marks for the assignment, not the achieved grade) for each day up to five days, and work that is submitted more than five days after the due date will not be marked and will receive 0% for the task.
'Day' means working day for paper submissions and calendar day for electronic submissions. The Unit Chair has the right to refuse to accept a late submission where it is unreasonable or impracticable to assess the task after the due date.
Calculation of the late penalty is as follows: this is based on the assignment being due on a Thursday at 8:00pm
1 day late: submitted after Thursday 11:59pm and before Friday 11:59pm 5% penalty (2 marks)
2 days late: submitted after Friday 11:59pm and before Saturday 11:59pm 10% penalty (4 marks)
3 days late: submitted after Saturday 11:59pm and before Sunday 11:59pm 15% penalty (6 marks)
4 days late: submitted after Sunday 11:59pm and before Monday 11:59pm 20% penalty (8 marks)
5 days late: submitted after Monday 11:59pm and before Tuesday 11:59pm 25% penalty (10 marks)
The Assessment Dropbox automatically closes the Tuesday following the deadline at 20:00pm AEST.
Support
The Division of Student Life (see link below) provides all students with editing assistance. Students who wish to take advantage of this service must be organized, plan ahead and contact the Division of Student Life in order to schedule a booking, well in advance of the due date of this assignment. http://www.deakin.edu.au/about-deakin/administrative-divisions/student-lifeReferencing
Any material used in this assignment that is not your original work must be acknowledged as such and appropriately referenced. You can find information about plagiarism and other study support resources at the following website: http://www.deakin.edu.au/students/study-supportIn line with the Academic Misconduct information presented in the MMH352 IHRM Unit Guide, students who fail to provide any in-text referencing in their essay and/or fail to provide a list of references in their assignment will not be awarded a mark on this assessment task. The Unit Chair will forward the assignment to the Faculty Academic Progress and Discipline Committee to consider, and it will make a determination as to whether or not the assignment has been plagiarised, and if so, impose a penalty considered appropriate for such an act of academic misconduct.
Academic misconduct
For information about academic misconduct, special consideration, extensions, and assessment feedback, please refer to the document Your rights and responsibilities as a student in this Unit in the first folder next to the Unit Guide in the Resources area of the CloudDeakin unit site.
T2 2022 MMH352 Assessment Task 1 Marking Rubric
Performance Levels/Criteria Fail (N-) Fail (N) Pass (P) Credit (C) Distinction (D) High Distinction (HD)
Overall marks 0-11.9 12 - 19 20 - 23 24 - 27 28 - 31 32 - 40
Discipline-specific knowledge demonstrated in identifying relevant institutional and cultural difference between the selected countries
Total: 10 marks
ULO 1 (GLO 1) Little or no analysis of discipline knowledge demonstrated.
0. 2.9 points Analysis of discipline specific knowledge is inadequate (e.g., those referred to are only partially relevant, coverage is very limited and/or the analysis provided is extremely vague).
3 4.9 points Analysis of discipline specific knowledge is at the acceptable level, though those referred to are only partially relevant, coverage is limited and/or the analysis provided is vague.
5 5.9 points Analysis of discipline specific knowledge is satisfactory, those referred are relevant, the coverage is good, and the analysis provided is generally sound.
6 6.9 points Analysis of discipline specific knowledge is very good, those referred to are very relevant, the coverage is extensive, and the analysis provided is excellent.
7 7.9 points Analysis of discipline specific knowledge is exceptional, those referred to are highly relevant, coverage is extensive and the analysis provided is outstanding.
8 10 points
Communication - effective structure and
presentation
according to the
assessment instruction,
accurate referencing
Total: 10 marks - ULO 2
(GLO 2) Large numbers of disorganised argument, sizable portions of the essay are incomprehensible, and/or essay writing conventions are ignored (i.e., introduction, body and conclusion), seriously lacking structure/logical argument
0 2.9 points Many inconsistent or contradictory argument, sections of the essay are incomprehensible, and/or essay writing conventions are only vaguely followed, lacking
structure/logical argument
3 4.9 points Some disorganisation of argument, some awkwardness in expression, and/or minor errors in following essay writing conventions, but
meet minimum/acceptable level, with some structure/logical argument
5 5.9 points Satisfactory argument that flows logically in reaching its conclusions, expression is generally clear and content follows correct essay writing format.
6 6.9 points A very good logical and coherent organisation of argument, expression is clearly articulated and the content follows correctly essay writing conventions.
7 7.9 points Strong evidence of exceptional argument that is both extremely coherent and informative that is clearly articulated using correct essay writing conventions.
8 10 points
Critical and analytical thinking demonstrated in assessing IHRM policies and practices applied across selected countries
Total: 10 marks - ULO 1 (GLO 1) Poor or missing analysis of relevant theories and practices, argument is missing, poor, or inaccurate with no supporting evidence.
0 2.9 points Insufficient or inadequate demonstration of critical analysis of relevant theories and practices, argument neither well-developed nor supported by evidence.
3 4.9 points Acceptable demonstration of critical analysis of relevant theories and practices, argument satisfactorily developed with limited evidence.
5 5.9 points Reasonably good demonstration of critical analysis of relevant theories and practices, logical argument developed with some supporting evidence.
6 6.9 points Accurate demonstration of critical analysis of relevant theories and practices, logical argument developed and supported by clear evidence.
7 7.9 points Exceptional demonstration of critical analysis of relevant theories and practices, highly
logical argument developed in excellent fashion supported by clear evidence.
8 -10 points
A clear analysis and explanation of the diverse global
impacts related to IHRM
Total: 10 marks - ULO 1 (GLO 1) Displays little or no analysis of relevant global issues, use of inaccurate information, no supporting evidence of global implications.
0 2.9 points Displays insufficient analysis of global issues relating to the essay topic, use some inaccurate information, limited supporting evidence of
global implications.
3 4.9 points Global issues relevant to the essay topic mentioned satisfactorily, some accurate information, acceptable evidence of global implications addressed.
5 5.9 points Displays reasonably good analysis of global issues related to the essay topic, global implications well addressed, with some evidence.
6 6.9 points Demonstrates a well-developed analysis of global issues related to the essay topic, supported by evidence, global implications addressed very well.
7 7.9 points Demonstrates an in-depth analysis of global issues related to the essay topic, supported by strong evidence, global implications addressed exceptionally well.
8 -10 points
